Salary for inbound customer service advisor

Average salary


1700 £

Basic salary 1200 £
Maximum Wage 2100 £
1200 £
Lowest
1650 £
Average
2100 £
Highest

inbound customer service advisor - How much money do you make working at this position?

The average salary for the inbound customer service advisor position is 1700 £

Companies with the highest earnings in position Inbound customer service advisor


DISTINCT RECRUITMENT 2083 £
TATA CONSULTANCY SERVICES UK 2083 £
THINK SPECIALIST RECRUITMENT 2083 £
TELEPERFORMANCE 1982 £
SEARCH CONSULTANCY 1972 £
BLUE JUICE RECRUITMENT 1947 £
HYDE GROUP 1925 £
ELITE EMPLOYMENT SERVICES 1920 £
RANDSTAD SOLUTIONS 1858 £
DEMON RECRUITMENT GROUP 1854 £

Salary in companies


DISTINCT RECRUITMENT 2083 £
1200 £ 2100 £
TATA CONSULTANCY SERVICES UK 2083 £
1200 £ 2100 £
THINK SPECIALIST RECRUITMENT 2083 £
1200 £ 2100 £
TELEPERFORMANCE 1982 £
1200 £ 2100 £
SEARCH CONSULTANCY 1972 £
1200 £ 2100 £
BLUE JUICE RECRUITMENT 1947 £
1200 £ 2100 £
HYDE GROUP 1925 £
1200 £ 2100 £
ELITE EMPLOYMENT SERVICES 1920 £
1200 £ 2100 £
RANDSTAD SOLUTIONS 1858 £
1200 £ 2100 £
DEMON RECRUITMENT GROUP 1854 £
1200 £ 2100 £

Comment on the job position of inbound customer service advisor

Requirements


  • customer service: 1 year
  • strong verbal and written skills with the ability to show attention to detail
  • ability to establish collaborative customer relationships in a fast-paced environment
  • A good attitude and the ability to interact with lots of different people
  • professional and friendly telephone manner
  • customer Service experience
  • experience of working in a target driven environment to a high standard
  • PC skills, and the ability to navigate multiple systems competently, with ease
  • A good consistent typing speed
  • take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence
  • people with energy and a positive "can do" attitude
  • the ability to deal with inbound calls and emails and wowing our customers
  • excellent communication skills
  • A person with a positive attitude, and outgoing personality ideally based in the Wythenshawe Manchester area
  • A passion for customer service
  • A polite and professional telephone manor
  • experience of working in a customer service role - hospitality and retail included
  • ability to work unsupervised
  • prior experience within a contact centre environment, you will bring a focus on deadlines and KPIs
  • the ability to build rapport with customers and a determination to deliver outstanding customer service

Responsibility


  • deliver a service where patience, empathy and building rapport are central
  • update your knowledge through the associated guidelines and procedures and comply with company policies and practices
  • strive to achieve first call resolution
  • you will have the desire to help all callers providing accurate information to the UK Blood donor base, resolving customer inquiries with speed and precision as well as booking in blood donation appointments
  • you will be self-motivated and have passion for assisting others to save lives and should have a real desire to understand, and the ability to deal with, complex life experiences
  • manage databases, tools, applications and operating systems and create clear notes on customers’ accounts with relevant details and comply with company policies and practices
  • answering incoming calls and emails from existing customers
  • acting as a first point of contact for the our valued customers
  • general administration duties
  • this is an exciting time to join an established brand and provide crucial support to the running of the business
  • be responsible for understanding customer needs, taking orders from customers, and providing technical support
  • organise and process returns
  • maintain internal records, and account administration, update the system, and record any written or verbal correspondence efficiently
  • juice is absolutely delighted to be supporting a reputable and high-end Bath-based organisation, with their search for an Inbound Customer Service Advisor
  • process calls timely in order to meet achievable team targets
  • we are looking for a professional individual, who takes pride in giving excellent customer service, someone who brings energy and enthusiasm to their role and is eager to make a difference within an organisation
  • are you excited to find your next role in Customer Service? Do you have experience working in a fast-paced environment and have brilliant communication skills?
  • acting as a first point of contact for customers across The Hyde Group
  • handling up to 50-60 demanding telephone calls daily
  • referring specialist and complex enquiries to relevant teams

Current offers for the position


TELEPERFORMANCE
Customer Service Advisor - NHSBT Inbound - Bangor Northern Ireland

Manage databases, tools, applications and operating systems and create clear notes on customers’ accounts with relevant details and comply with company policies…

Bangor

NATIONWIDE BUILDING
Inbound Customer Service Advisor - Prime New Business

If you’ve got a customer service background, if you’re a confident communicator and looking to take on a new challenge, this could be just the job for you.

Northampton

FIRSTSOURCE SOLUTIONS UK
Inbound Customer Service Advisor - Lloyds Banking Group

Lloyds Banking Group – Inbound Customer Service AdvisorPay – £11.62 per hourHours – 37.5 hours per week, rotational shifts between 8am and 8pm Mon-SunFull Time Permanent Contract!Are you local to Birmingham and looking for a new challenge? Well look no further than Firstsource! We are here to help you take the next step in your career. No two calls are the same in banking. One minute you might be freezing a debit card for someone who’s had a fun weekend and lost their card, the next you might be passing someone through to fraud so they can authorise a large payment for someone trying to buy a Tesla.Benefits of working at FirstsourceThere is a huge list of benefits of working for Firstsource, here’s some of our favourites;Health Shield Medical Cashback Plan29 days off every year, rising with every year of employmentLocal Gym DiscountsFortnightly PayEmployee Discounts with well-known retailersCity Centre LocationOvertime paid at higher rateA kitchenette equipped with fridges, microwaves & coffee makersAmazing progression opportunitiesJob security, guaranteed hoursCasual dress codeWho are we looking for?Amazing customer service is at the heart of everything we do! This means we are looking for people who are customer focused, with great listening skills and who are pro-active about taking ownership of all customers queries. Our future agents will also have the ability to deal with sometimes difficult customers and handle tricky customer conversations, while staying professional when things get tough. And most importantly, are driven to go above and beyond for our customers.What can you expect in this role?You’ll start your time with us by going through our 4-5 week award winning training! First 2 Weeks will be spent in the classroom learning about

Birmingham

FIRSTSOURCE SOLUTIONS UK
Inbound Customer Service Advisor

Lloyds Banking Group – Inbound Customer Service AdvisorPay – £11.62 per hourHours – 37.5 hours per week, rotational shifts between 8am and 8pm Mon-SunFull Time Permanent Contract!Are you local to Birmingham and looking for a new challenge? Well look no further than Firstsource! We are here to help you take the next step in your career. No two calls are the same in banking. One minute you might be freezing a debit card for someone who’s had a fun weekend and lost their card, the next you might be passing someone through to fraud so they can authorise a large payment for someone trying to buy a Tesla.Benefits of working at FirstsourceThere is a huge list of benefits of working for Firstsource, here’s some of our favourites;Health Shield Medical Cashback Plan29 days off every year, rising with every year of employmentLocal Gym DiscountsFortnightly PayEmployee Discounts with well-known retailersCity Centre LocationOvertime paid at higher rateA kitchenette equipped with fridges, microwaves & coffee makersAmazing progression opportunitiesJob security, guaranteed hoursCasual dress codeWho are we looking for?Amazing customer service is at the heart of everything we do! This means we are looking for people who are customer focused, with great listening skills and who are pro-active about taking ownership of all customers queries. Our future agents will also have the ability to deal with sometimes difficult customers and handle tricky customer conversations, while staying professional when things get tough. And most importantly, are driven to go above and beyond for our customers.What can you expect in this role?You’ll start your time with us by going through our 4-5 week award winning training! First 2 Weeks will be spent in the classroom learning about

Birmingham

REED
Inbound Customer Service Advisor

£20.12k per annum ...MONDAY 21st AUGUST** I am currently recruiting for an Inbound Customer Service Advisor based in Liverpool City Centre. This is a permanent position... ...model (in relevant role) ~2 x Volunteering days to support charitable initiatives ~ Matched Giving – up to £250... Permanent employmentFull timeImmediate startHoliday workShift workWeekend work

Liverpool

REED
Inbound Customer Service Advisor

£20.12k per annum ...Inbound Legal Customer Service Advisor Are you passionate about customer services? Are you currently a customer service professional looking for a new role? Or have experience in retail or hospitality and looking to change to an office-based role? We are recruiting... Full timeWork at officeHoliday work

Liverpool