Salary for inbound customer service advisor

Average salary

1700 £

Basic salary	1200 £
Maximum Wage	2200 £

1200 £
Lowest

1700 £
Average

2200 £
Highest

inbound customer service advisor - How much money do you make working at this position?

The average salary for the inbound customer service advisor position is 1700 £

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WORLDWIDE SOLUTIONS	2240 £
DISTINCT RECRUITMENT	2083 £
TATA CONSULTANCY SERVICES UK Based on 3 job offers	2083 £
EVENT MANAGEMENT	2083 £
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Salary in companies

WORLDWIDE SOLUTIONS	2240 £	1200 £ 2240 £
DISTINCT RECRUITMENT	2083 £	1200 £ 2240 £
TATA CONSULTANCY SERVICES UK	2083 £	1200 £ 2240 £
EVENT MANAGEMENT	2083 £	1200 £ 2240 £
THINK SPECIALIST RECRUITMENT	2083 £	1200 £ 2240 £
TELEPERFORMANCE	1982 £	1200 £ 2240 £
SEARCH CONSULTANCY	1972 £	1200 £ 2240 £
BLUE JUICE RECRUITMENT	1947 £	1200 £ 2240 £
HYDE GROUP	1925 £	1200 £ 2240 £
ELITE EMPLOYMENT SERVICES	1920 £	1200 £ 2240 £

Comment on the job position of inbound customer service advisor

Requirements

strong verbal and written skills with the ability to show attention to detail
ability to establish collaborative customer relationships in a fast-paced environment
A good attitude and the ability to interact with lots of different people
professional and friendly telephone manner
customer Service experience
experience of working in a target driven environment to a high standard
PC skills, and the ability to navigate multiple systems competently, with ease
A good consistent typing speed
take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence
people with energy and a positive "can do" attitude
the ability to deal with inbound calls and emails and wowing our customers
excellent communication skills
A person with a positive attitude, and outgoing personality ideally based in the Wythenshawe Manchester area
A passion for customer service
A polite and professional telephone manor
experience of working in a customer service role - hospitality and retail included
ability to work unsupervised
customer service: 1 year

Responsibility

maintain Accurate Records: Document interactions, track issues, and ensure smooth communication for a seamless customer experience
respond to Inbound Calls: Be the friendly and knowledgeable voice that customers trust, helping them with questions and providing solutions
handle inbound calls with professionalism and efficiency, addressing customer needs and inquiries
deliver exceptional service that drives satisfaction and builds long-term customer relationships
provide detailed product and service information, ensuring customers are well-informed and engaged
work collaboratively with the sales and marketing teams to deliver value to clients and achieve campaign goals
record customer interactions and feedback in a CRM system to track and resolve issues promptly
achieve and exceed customer service and sales targets
act as an advocate for our clients, maintaining a positive image and fostering customer loyalty
deliver a service where patience, empathy and building rapport are central
update your knowledge through the associated guidelines and procedures and comply with company policies and practices
strive to achieve first call resolution
you will have the desire to help all callers providing accurate information to the UK Blood donor base, resolving customer inquiries with speed and precision as well as booking in blood donation appointments
you will be self-motivated and have passion for assisting others to save lives and should have a real desire to understand, and the ability to deal with, complex life experiences
manage databases, tools, applications and operating systems and create clear notes on customers’ accounts with relevant details and comply with company policies and practices
answering incoming calls and emails from existing customers
acting as a first point of contact for the our valued customers
general administration duties
this is an exciting time to join an established brand and provide crucial support to the running of the business
be responsible for understanding customer needs, taking orders from customers, and providing technical support

Current offers for the position

EVENT MANAGEMENT
Inbound Customer Service Advisor

Edinburgh

TATA CONSULTANCY SERVICES UK
Inbound Customer Service Advisor

Warrington

WORLDWIDE SOLUTIONS
Inbound Customer Service Advisor

London

CONNECT COMMUNICATIONS UK
Inbound Customer Service Advisor

Edinburgh

HOMEBOX
Inbound Customer Service Advisor

Crawley