Salary for customer service engineer

Average salary

2700 £

Basic salary 1600 £
Maximum Wage 4200 £
1600 £
Lowest
2900 £
Average
4200 £
Highest

customer service engineer - How much money do you make working at this position?

The average salary for the customer service engineer position is 2700 £

Similar positions

reprographic assistant 2200 £
housing policy officer 3600 £
local business development manager 2300 £
registered branch manager 3100 £
contact centre manager 3200 £
business services manager 4100 £
business services semi senior 2300 £
business project manager 5600 £
reception supervisor 2100 £
customer services manager 3000 £
customer services administrator 1800 £
customer service adviser 1800 £
commercial administrator 2100 £
customer service team leader 2400 £
call centre advisor 1700 £
team secretary 2100 £
branch administrator 1800 £
contact centre advisor 1800 £
business support administrator 1900 £
business administration apprentice 1100 £
Companies with the highest earnings in position Customer service engineer
VIBE RECRUIT
Based on 2 job offers
 4166 £
3750 £
3750 £
3333 £
CV&COFFEE
Based on 3 job offers
 3333 £
3000 £
LUCID SUPPORT SERVICES
Based on 2 job offers
 2240 £
2141 £
2083 £
2083 £

Salary in companies

VIBE RECRUIT 4166 £
1600 £ 4200 £
CPS GROUP HOLDINGS 3750 £
1600 £ 4200 £
REVIVA RESOURCING 3750 £
1600 £ 4200 £
CV TECHNICAL 3333 £
1600 £ 4200 £
CV&COFFEE 3333 £
1600 £ 4200 £
GLOBAL TALENT 3000 £
1600 £ 4200 £
LUCID SUPPORT SERVICES 2240 £
1600 £ 4200 £
BT GROUP PLC 2141 £
1600 £ 4200 £
INVOLVED SOLUTIONS 2083 £
1600 £ 4200 £
NOVOMATIC GAMING UK 2083 £
1600 £ 4200 £

Comment on the job position of customer service engineer

Benefits

  • company car

Requirements

  • extensive experience in the deployment and maintenance of distributed enterprise software systems and solutions
  • broad understanding of how company infrastructure systems, applications and requirements work together
  • good low-level technical knowledge of network architecture and how systems can be configured across various topologies and technologies
  • good experience of disaster recovery failover and system replication from hardware and software perspective
  • proven track record of technical oversight including vendor solutions
  • assessing effort, risk, costs, and complexity for solutions
  • good communication skills that relate the IT and business functions. For both internal and external customers
  • excellent understanding and experience of hardware infrastructure implementation and low-level working principles
  • good understanding of both Windows and Linux environments
  • good understanding of Virtualisation platforms
  • essential - Degree in Maths, Computing, or Engineering
  • able to demonstrate experience of software system deployment and maintenance
  • understanding of how infrastructure systems applications work
  • experience of disaster recovery failover
  • thorough knowledge of virtualisation platforms
  • contact Sam John - CPS Group UK
  • field Service
  • service Experience advantageous
  • mechanical/Electrical Qualifications
  • fault Finding ability both Electrical and Mechanical

Responsibility

  • customer Service Engineer
  • monitoring and overseeing the deployment of maritime domain awareness systems
  • act as a figure of support for the Engineering Support Team
  • data mitigation
  • provide training and support for customer's systems
  • liaise with internal and external stakeholders of the company
  • provide internal support
  • ireland may happen from time to time)
  • for AGV equipment and accessories perform diagnosis of mechanical / electrical / electronic / PLC / PC faults and subsequent repairs
  • perform testing, simple troubleshooting on mechanical and electromechanical, electro-pneumatic, and oil-hydraulic circuits of AGV
  • perform routine and extraordinary maintenance procedures on AGV and accessories
  • share problematics and issues with headquarter and branch team
  • maintaining all test equipment, tools, and company property
  • escalating situations where customer satisfaction is compromised
  • provide remote technical support over the phone orientated around technical issues
  • solving faults and functionality, password/pin code issues
  • follow a scripted/process flow type support service to ensure consistency throughout the project
  • raising requests for replacement devices or accessories for the affected individuals
  • excellent customer service support experience
  • strong attention to detail

Current offers for the position

SEVERN TRENT SEWERS
Customer Service Engineer

Nottingham

BT GROUP PLC
Customer Service Engineer

Cardiff

CPS GROUP HOLDINGS
Customer Service Engineer

Cardiff

ZOON LINK
Customer Service Engineer

Brighton

INVOLVED SOLUTIONS
Customer Service Engineer - up to £35,000 Bens - Maidenhead

Maidenhead