Salary for customer service engineer

Average salary

2700 £

Basic salary	1600 £
Maximum Wage	4200 £

1600 £
Lowest

2900 £
Average

4200 £
Highest

customer service engineer - How much money do you make working at this position?

The average salary for the customer service engineer position is 2700 £

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VIBE RECRUIT Based on 2 job offers	4166 £
CPS GROUP HOLDINGS	3750 £
REVIVA RESOURCING	3750 £
CV TECHNICAL	3333 £
CV&COFFEE Based on 3 job offers	3333 £
GLOBAL TALENT	3000 £
LUCID SUPPORT SERVICES Based on 2 job offers	2240 £
BT GROUP PLC	2141 £
INVOLVED SOLUTIONS	2083 £
NOVOMATIC GAMING UK	2083 £

Salary in companies

VIBE RECRUIT	4166 £	1600 £ 4200 £
CPS GROUP HOLDINGS	3750 £	1600 £ 4200 £
REVIVA RESOURCING	3750 £	1600 £ 4200 £
CV TECHNICAL	3333 £	1600 £ 4200 £
CV&COFFEE	3333 £	1600 £ 4200 £
GLOBAL TALENT	3000 £	1600 £ 4200 £
LUCID SUPPORT SERVICES	2240 £	1600 £ 4200 £
BT GROUP PLC	2141 £	1600 £ 4200 £
INVOLVED SOLUTIONS	2083 £	1600 £ 4200 £
NOVOMATIC GAMING UK	2083 £	1600 £ 4200 £

Comment on the job position of customer service engineer

Benefits

company car

Requirements

extensive experience in the deployment and maintenance of distributed enterprise software systems and solutions
broad understanding of how company infrastructure systems, applications and requirements work together
good low-level technical knowledge of network architecture and how systems can be configured across various topologies and technologies
good experience of disaster recovery failover and system replication from hardware and software perspective
proven track record of technical oversight including vendor solutions
assessing effort, risk, costs, and complexity for solutions
good communication skills that relate the IT and business functions. For both internal and external customers
excellent understanding and experience of hardware infrastructure implementation and low-level working principles
good understanding of both Windows and Linux environments
good understanding of Virtualisation platforms
essential - Degree in Maths, Computing, or Engineering
able to demonstrate experience of software system deployment and maintenance
understanding of how infrastructure systems applications work
experience of disaster recovery failover
thorough knowledge of virtualisation platforms
contact Sam John - CPS Group UK
field Service
service Experience advantageous
mechanical/Electrical Qualifications
fault Finding ability both Electrical and Mechanical

Responsibility

customer Service Engineer
monitoring and overseeing the deployment of maritime domain awareness systems
act as a figure of support for the Engineering Support Team
data mitigation
provide training and support for customer's systems
liaise with internal and external stakeholders of the company
provide internal support
ireland may happen from time to time)
for AGV equipment and accessories perform diagnosis of mechanical / electrical / electronic / PLC / PC faults and subsequent repairs
perform testing, simple troubleshooting on mechanical and electromechanical, electro-pneumatic, and oil-hydraulic circuits of AGV
perform routine and extraordinary maintenance procedures on AGV and accessories
share problematics and issues with headquarter and branch team
maintaining all test equipment, tools, and company property
escalating situations where customer satisfaction is compromised
provide remote technical support over the phone orientated around technical issues
solving faults and functionality, password/pin code issues
follow a scripted/process flow type support service to ensure consistency throughout the project
raising requests for replacement devices or accessories for the affected individuals
excellent customer service support experience
strong attention to detail

Current offers for the position

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