Contact

We usually respond within 3-7 days, but if we have a lot of requests, the time may be longer. Read more in our Regulations.

Not always. Our admin team will carefully read the reported review and check if it breaks forum rules. Admins can also decide to partially moderate a review. See: When is a review suitable for deletion and when to moderation?

No. As a rule, we do not delete entire profiles, only reviews. We want to respect our users who created a company profile to be able to express their opinions and share their experiences. We consider deleting the entire profile to be censoring them. See: How we verify the veracity of the content

No. Your arguments and reasons for reporting a review are important to us, so we require a specific explanation for each comment. However, if a lot more reviews raise your concerns - please email us at [email protected] with a broader explanation for a few reviews. Our admin team can then verify the given reviews with the help of our algorithms and filters. See: Tackling non-substantive content and ensuring quality - how we do it

Only the Police and Courts suspecting committing a crime can request IP addresses of users. We do not provide IP addresses or any other data to companies and third parties.

Sure :) If you haven't found the reason for contacting us in the form, feel free to write to us at: [email protected]