Salary for telephonist

Average salary


1600 £

Basic salary 800 £
Maximum Wage 2100 £
800 £
Lowest
1450 £
Average
2100 £
Highest

telephonist - How much money do you make working at this position?

The average salary for the telephonist position is 1600 £

Companies with the highest earnings in position Telephonist
2080 £
EASTERN WESTERN MOTOR GROUP
Based on 2 job offers
2000 £
AMBULANCE TRANSFERS
Based on 2 job offers
1995 £
GRAY'S INN MEDICAL GROUP
Based on 2 job offers
1920 £
1760 £
1760 £
1760 £
PRICE FIRST TAXIS
Based on 3 job offers
1653 £
1600 £
1600 £

Salary in companies


50 BROOK STREET 2080 £
800 £ 2100 £
EASTERN WESTERN MOTOR GROUP 2000 £
800 £ 2100 £
AMBULANCE TRANSFERS 1995 £
800 £ 2100 £
GRAY'S INN MEDICAL GROUP 1920 £
800 £ 2100 £
IMPERIAL CARS 1760 £
800 £ 2100 £
CARLISLE TAXIS 1760 £
800 £ 2100 £
EXPRESS CARS 1760 £
800 £ 2100 £
PRICE FIRST TAXIS 1653 £
800 £ 2100 £
DROVE VETERINARY HOSPITAL 1600 £
800 £ 2100 £
1ST CHOICE 1600 £
800 £ 2100 £

Comment on the job position of telephonist

Requirements


  • experience of a modern telephone switchboard would be highly desirable
  • good standard of literacy and numeracy
  • familiarity with Windows Suite Software
  • ability to learn new skills quickly
  • good communication skills
  • knowledge of and Experience of working with a VOIP telephone network, problem solving and deploying VOIP equipment in an enterprise environment would be desirable
  • minimum 2 years experience as a telephonist preferred
  • previous experience of using CORDIC
  • good telephone manner / communication skills
  • basic IT knowledge
  • able to work as part of a team and independently
  • must be able to prioritise and work well under pressure when we have an influx of jobs
  • telephonist: 2 years
  • cordic: 2 years
  • polite, confident, and customer-focused attitude
  • experience in telesales, administration, logistics, or reception roles is beneficial
  • ability to work in a fast-paced environment, handling a high volume of calls
  • veterinary Receptionist: 1 year
  • customer Service: 1 year

Responsibility


  • provide support and assistance to staff and callers to the organisation
  • reporting any network failures to the Telecommunications System Supervisor
  • liaising with and assisting Telephone Engineers
  • to operate the organisations telephone procedures in the event of real or practice emergencies
  • maintain a calm and professional manner in all of your dealings with the users and colleagues
  • to receive incoming telephone calls via the switchboard and route them to the correct person or department quickly and efficiently with the aid of a computerised directory
  • work effectively, both independently and as part of a supportive team
  • work in a logical and effective manner when dealing with telephone system faults
  • be self-motivated in maintaining personal technical competency
  • to provide a helpful switchboard service and assist with general moves and changes required on the system using the computerised, windows based management system
  • assist with administrative tasks such as data entry, filing, and maintaining records related to incoming calls and appointments
  • to make sure messages and faxes reach the relevant person/department in a timely manner
  • take messages accurately and relay them to the appropriate person in a timely manner
  • to attend to customer requirements
  • assist colleagues with overflow tasks during busy periods as needed
  • to operate the switchboard in an efficient and professional manner
  • to answer all phone calls in a polite and professional manner within the expected time parameters
  • to answer all hospital/ clinic/ patient queries with regards to their patient transport
  • updating all bookings on the cleric system with any changes made on the day
  • to work closely with the control team, liaising with road staff informing them of new runs or any changes to work

Current offers for the position


AMBULANCE TRANSFERS
Telephonist

Grays

GRAY'S INN MEDICAL GROUP
GP Telephonist

London

PREMIER +
Evening Staff, Telephonist and Taxi Dispatcher - Nights, Evenings and Weekends

Blackpool

GRAY'S INN MEDICAL GROUP
Telephonist - no GP experience needed

London

CHARCOAL GRILL
Telephonist

Sutton

PRICE FIRST TAXIS
Part/Full Time Taxi Office Telephonist/Controller

Torquay