Reviews TELEPERFORMANCE

The job posting mentions that Teleperformance is looking for a Financial Services Customer Resolutions Manager (Complaints) who will be responsible for leading a team of Complaint Handlers in thorough investigations and resolution of customer complaints. The salary range for this position is £30k -£33k dependent on experience, but it would be helpful to know if there are opportunities for performance-based bonuses or other forms of compensation. Additionally, the company states that the role requires strong communication skills, both verbally and in writing. Could you provide more details about the specific types of written communication that are required, as well as the volume of work and expected targets?