Salary for customer service administrator

Average salary

1800 £

Basic salary 1200 £
Maximum Wage 2300 £
1200 £
Lowest
1750 £
Average
2300 £
Highest

customer service administrator - How much money do you make working at this position?

The average salary for the customer service administrator position is 1800 £

Similar positions

reprographic assistant 2200 £
housing policy officer 3600 £
local business development manager 2300 £
customer service engineer 2700 £
registered branch manager 3100 £
business services semi senior 2300 £
branch administrator 1800 £
client services manager 3100 £
call centre advisor 1700 £
inbound customer service advisor 1700 £
team secretary 2100 £
business support administrator 1900 £
business change manager 5700 £
apprentice administrator 1200 £
office junior 1500 £
customer service coordinator 2000 £
business administration apprentice 1100 £
technical administrator 2100 £
contact centre manager 3200 £
data entry clerk 1800 £
Companies with the highest earnings in position Customer service administrator
GROUP APEX
Based on 2 job offers
 4000 £
3300 £
RECRUITMENT RESOLUTION
Based on 2 job offers
 2750 £
2720 £
CEVA LOGISTICS
Based on 6 job offers
 2666 £
RESOURCE SOLUTIONS
1 review
Based on 3 job offers
 2560 £
2560 £
2500 £
2500 £
RELOCRUITMENT
Based on 2 job offers
 2500 £

Salary in companies

GROUP APEX 4000 £
1200 £ 4000 £
ROCASA CONSULTING 3300 £
1200 £ 4000 £
RECRUITMENT RESOLUTION 2750 £
1200 £ 4000 £
JENRICK COMMERCIAL 2720 £
1200 £ 4000 £
CEVA LOGISTICS 2666 £
1200 £ 4000 £
RESOURCE SOLUTIONS 2560 £
1200 £ 4000 £
AMS 2560 £
1200 £ 4000 £
Freightserve 2500 £
1200 £ 4000 £
CLARITYSTAMP 2500 £
1200 £ 4000 £
RELOCRUITMENT 2500 £
1200 £ 4000 £

Comment on the job position of customer service administrator

Benefits

  • laptop
  • holiday vouchers

Requirements

  • customer Service
  • market Research
  • working Remotely
  • customer Service Advisor
  • customer Service Administrator
  • must have access to a fast and reliable internet connection
  • desire to fully take part in one or several of the given topics
  • ability to read, understand, and follow oral and written instructions
  • customer service administrator advisor experience is not needed
  • relevant experience gained in customer service, customer success, customer experience, helpdesk, sales order management team or project administration
  • previous experience gained working in a product-based business
  • competent on MS Office Suite & used to working with a CRM or order management system
  • experienced handling a high volume of customer emails and calls
  • ability to absorb a product query, and effectively convey to internal technical teams
  • natural communicator, highly organised with exceptional attention to detail
  • passionate about delivering exceptional Customer experience
  • customer service
  • able to work as part of a team
  • basic Numeracy
  • working in a fast-paced environment

Responsibility

  • show up at least 10 mins before the discussion start time
  • participate by completing written and oral instructions
  • complete written survey provided for each panel
  • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to the meeting date
  • resolving a high volume of customer, product and project queries via phone & email
  • resolving a high volume of customer queries & problems via phone & email
  • respond to all helpdesk tickets within agreed timeframes
  • tracking of customer orders from post sales close to delivery on-site ensuring no delays
  • ensuring all customer activity is updated on the CRM system
  • effective communication internally, building trusted relationships to resolve customer problems efficiently
  • providing outstanding customer service every time
  • ensure prompt and professional feedback to all ad-hoc customer/delivery queries, working with internal and external stakeholders to source information as required
  • resolving problematic customer price, logistics, and promotional claims that have been escalated to you
  • working with Customer Development, Customer Experience Specialists, and Stock Management to ensure messages are simple, clear, and consistent
  • knowledge of financial processes of accruals and rebates
  • resolve escalated operational issues internally and with Customer
  • supporting our Partner Organisation in the order cycle ensuring order queries are resolved promptly to hit vital day to day operational deadlines
  • analyse data and identify trends in delivery issues to support Customer Experience Specialists in creating action plans to reduce the number of incoming claims and improve invoice accuracy
  • working with Customer Experience Specialists to resolve ongoing issues
  • working with Customer Account Team, Stock Control and the Bangalore order management teams to proactively schedule customer orders, maximising Customer Service and avoiding stock / logistics / credit constraints

Current offers for the position

P W GATES DISTRIBUTION
Transport Customer Service Administrator

Welwyn Garden City

BANHAM
Part Time Customer Service Advisor and Administrator

London

SOUTH YORKSHIRE TRADING COMPANY
Customer Service Administrator

Driffield

THE LONDON SLEEP CLINIC
Bank Customer Service Administrator

London

HARLEY THERAPY
Remote Customer Service Administrator

London

PIPEKIT
Customer Service Administrator

Shrewsbury