Salary for contact centre advisor

Average salary

1800 £

Basic salary 1400 £
Maximum Wage 2600 £
1400 £
Lowest
2000 £
Average
2600 £
Highest

contact centre advisor - How much money do you make working at this position?

The average salary for the contact centre advisor position is 1800 £

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Companies with the highest earnings in position Contact centre advisor
MOTABILITY OPERATIONS
Based on 3 job offers
 2757 £
CITY OF WESTMINSTER COLLEGE
Based on 3 job offers
 2643 £
A2DOMINION HOUSING GROUP
Based on 2 job offers
 2268 £
2166 £
PERTEMPS NETWORK GROUP
1
1 review
Based on 6 job offers
 2080 £
2080 £
OFFICE ANGELS
Based on 2 job offers
 2010 £
1977 £
1966 £
SMART METERING SYSTEMS PLC
Based on 7 job offers
 1923 £

Salary in companies

MOTABILITY OPERATIONS 2757 £
1400 £ 2757 £
CITY OF WESTMINSTER COLLEGE 2643 £
1400 £ 2757 £
A2DOMINION HOUSING GROUP 2268 £
1400 £ 2757 £
COMMAND RECRUITMENT 2166 £
1400 £ 2757 £
PERTEMPS NETWORK GROUP 2080 £
1400 £ 2757 £
FAWKES & REECE 2080 £
1400 £ 2757 £
OFFICE ANGELS 2010 £
1400 £ 2757 £
PERFECT PLACEMENT AUTOMOTIVE RECRUITMENT 1977 £
1400 £ 2757 £
CATALYST HOUSING 1966 £
1400 £ 2757 £
SMART METERING SYSTEMS PLC 1923 £
1400 £ 2757 £

Comment on the job position of contact centre advisor

Benefits

  • company car

Requirements

  • sales
  • customer service
  • B2C Telemarketing and call centre experience
  • target driven and self motivated
  • proven track record of achieving targets
  • good listener, resilient with a strong focus on empathy and integrity
  • excellent telephony and computer skills, such as office applications, emails and CRM systems
  • self-motivated
  • good customer care and communication skills
  • good telephone manor
  • computer literacy
  • high standard of administrative skills
  • if you have the skills and experience required and you want to take full advantage of this great opportunity, then please apply now

Responsibility

  • about The Role
  • we are continuing to grow our team in Edinburgh
  • join our team and you’ll discover our working environment is quite unique
  • we empower people and trust them to make their own decisions for customers with none of our calls being scripted
  • you’ll be joining a team that looks for ways to improve our customer and employee experience all the time
  • we embrace new ideas and you should too
  • as a Customer Service Advisor at Motability Operations, you should expect to do all that and more by delivering outstanding customer service above the norm
  • do you get a kick out of helping others and making a difference? Do you want a new job changing lives?
  • to learn more visit www.moexperiencespecialist.co.uk
  • about You
  • being the first point of contact for all telephone customer contact
  • provide an excellent level of customer service to all customers
  • to be responsible for the end to end resolution of all tier 1 customer contact
  • identifying nature of call and escalating complex issues to Tier 2 when appropriate
  • make recommendations for any identified service and process improvements
  • deliver against individual and team KPI’s
  • effectively process repairs, tenancy and replying to miscellaneous enquiries as appropriate
  • effective management of social media communication
  • responsible for answering incoming communication from customers via phone, email, and live chat
  • assisting customers with monthly finance enquires

Current offers for the position

MOTABILITY OPERATIONS
Contact Centre Advisor (Edinburgh)

We empower our people and trust them to make their own decisions for customers, with none of our calls being scripted. Funded Private Medical Insurance cover.

Edinburgh

BW LEGAL SERVICES
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Working from our modern offices in Leeds, you will liaise with our customers over the telephone to assist them in identifying the right solution to manage their…

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INGEUS UK
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CITY OF WESTMINSTER COLLEGE
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City of Westminster