Salary for contact centre advisor

1800 £

Basic salary	1400 £
Maximum Wage	2500 £

1400 £
Lowest

1950 £
Average

2500 £
Highest

contact centre advisor - How much money do you make working at this position?

The average salary for the contact centre advisor position is 1800 £

reprographic assistant	2200 £
housing policy officer	3600 £
business services semi senior	2300 £
telephonist	1600 £
executive pa	2700 £
customer service engineer	2700 £
project planner	4900 £
customer services manager	3000 £
business project manager	5600 £
branch administrator	1900 £
office junior	1600 £
business services manager	4100 £
procurement officer	2900 £
customer services administrator	1800 £
business administration apprentice	1100 £
client services manager	3100 £
call centre operator	1900 £
customer service coordinator	2000 £
team secretary	2100 £
commercial administrator	2100 £

MOTABILITY OPERATIONS Based on 3 job offers	2757 £
CITY OF WESTMINSTER COLLEGE 7 reviews Based on 3 job offers	2643 £
LLOYDS BANKING GROUP PLC 46 reviews	2452 £
A2DOMINION HOUSING GROUP Based on 2 job offers	2268 £
NATIONAL HIGHWAYS 19 reviews	2195 £
FIRST CHOICE HOMES	2183 £
HCA HEALTHCARE UK 4 reviews	2175 £
COMMAND RECRUITMENT	2166 £
AFFINITY WATER EAST 13 reviews	2107 £
BUPA 12 reviews	2083 £

first Choice Homes Oldham have an exciting opportunity for a Contact Centre Advisor to join our Contact Centre Team
this role requires a proactive and responsive approach to service delivery, supporting colleagues in providing an exceptional customer service experience
the ideal candidate will work collaboratively as part of the team at First Choice Homes Oldham’s Contact Centre, delivering a high-quality telephone and reception service to customers
it also involves effectively handling and resolving a wide range of calls across various service areas, including rents, neighbourhoods, allocations, housing, and repairs
sales
customer service
previous sales /contact centre experience is highly preferred
strong PC skills the aptitude to adapt to new systems
great interpersonal skills with a genuine passion for customer service and helping others
the ability to influence and explain complex information in a simple manner
an enthusiastic, can-do attitude with a desire to achieve goals

about The Role
we are continuing to grow our team in Edinburgh
join our team and you’ll discover our working environment is quite unique
we empower people and trust them to make their own decisions for customers with none of our calls being scripted
you’ll be joining a team that looks for ways to improve our customer and employee experience all the time
we embrace new ideas and you should too
as a Customer Service Advisor at Motability Operations, you should expect to do all that and more by delivering outstanding customer service above the norm
do you get a kick out of helping others and making a difference? Do you want a new job changing lives?
to learn more visit www.moexperiencespecialist.co.uk
about You
JOB TITLE: Driver Excellence
management of internal and external systems, keeping information accurate and up to date
what you’ll need
being the first point of contact for all telephone customer contact
provide an excellent level of customer service to all customers
to be responsible for the end to end resolution of all tier 1 customer contact
identifying nature of call and escalating complex issues to Tier 2 when appropriate
make recommendations for any identified service and process improvements
deliver against individual and team KPI’s
effectively process repairs, tenancy and replying to miscellaneous enquiries as appropriate

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