Salary for service manager

3400 £

Basic salary	400 £
Maximum Wage	7200 £

400 £
Lowest

3800 £
Average

7200 £
Highest

service manager - How much money do you make working at this position?

The average salary for the service manager position is 3400 £

reprographic assistant	2200 £
housing policy officer	3600 £
local business development manager	2300 £
business services semi senior	2300 £
branch administrator	1800 £
inbound customer service advisor	1700 £
team secretary	2100 £
contact centre manager	3200 £
project planner	4800 £
company secretary	4200 £
call centre operator	1900 £
customer services administrator	1800 £
junior administrator	1800 £
compliance administrator	2000 £
technical administrator	2100 £
contact centre advisor	1800 £
telephonist	1600 £
business services manager	4100 £
service coordinator	2100 £
temporary administrator	1900 £

VENTULA CONSULTING	14000 £
I3WORKS Based on 2 job offers	12550 £
FRYERMILES RECRUITMENT	11000 £
SANDERSON RECRUITMENT PLC Based on 4 job offers	10750 £
REMIT RESOURCES	10000 £
HEAD HUNTER RESOURCING	10000 £
FRUITION IT SOLUTIONS	10000 £
SYNAPRI	10000 £
SQUARE ONE PHARMA RESOURCES Based on 9 job offers	9500 £
ACCESS COMPUTER CONSULTING PLC Based on 2 job offers	9500 £

VENTULA CONSULTING	14000 £	400 £ 14000 £
I3WORKS	12550 £	400 £ 14000 £
FRYERMILES RECRUITMENT	11000 £	400 £ 14000 £
SANDERSON RECRUITMENT PLC	10750 £	400 £ 14000 £
REMIT RESOURCES	10000 £	400 £ 14000 £
HEAD HUNTER RESOURCING	10000 £	400 £ 14000 £
FRUITION IT SOLUTIONS	10000 £	400 £ 14000 £
SYNAPRI	10000 £	400 £ 14000 £
SQUARE ONE PHARMA RESOURCES	9500 £	400 £ 14000 £
ACCESS COMPUTER CONSULTING PLC	9500 £	400 £ 14000 £

proven experience in Service Management
desired ITIL Foundation, Service Design and Service Transition qualified
breadth and depth knowledge of environment where PRINCE/AGILE project management methodology is used
minimum 2 years MSP experience as Service Desk Manager
experience of working in complex, large scale, technology environment
excellent communication/interpersonal skills
azure experience including Virtual Machines and Azure Virtual Desktop
ability to understand stakeholder requirements and correctly identify the service, urgency, impact, and priority of those requirements
microsoft 365 Systems
strong technical understanding
strong verbal and written communications skills at all organisational levels
hypervisor technologies
this position is inside IR35 and the rate is up-to £600 per day to umbrella
experience working with ServiceNow
demonstratable experience of producing runbooks
knowledge of incident scenario planning
comprehensive understanding of service acceptance criteria
experience in managing service transitions to Oracle Cloud
ITIL 4.0 knowledge and experience
strong communication and stakeholder management skills

service management across platforms, multiple channels, and services to ensure service availability, performance, and process maturity
all service and support functions remain responsive to customer needs
the service catalogue and wider IT service operations knowledge library is maintained
engagement with first line [Service Desk] when required to support platform functionality and availability
adequate reporting and service standards are met for their specific service
all technical change is communicated and managed, with appropriate governance
A programme of continual service improvement is put in place across the wider service delivery function
carry out processes to ITIL standards including Change, Incident and Problem Management
interactions with customers, at pace to ensure services are appropriately managed within SLA’s / SLE’s
total accountability for Service Design of projects assigned to individual
total accountability to introduce assigned services into production, through Early Life Support until signed off as business as usual
manage the adherence to the Service Design & Introduction process is followed where Service Design/Introduction is not assigned
be a subject matter expert for Service Design and Transition best practices
manage at task level contractors/analysts assigned
job Title: Service Transition Manager
rate: £500 per day
IR35 Status: Inside IR35
duration: 6 Months
location: Fully Remote
required Skills and Experience

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