Salary for service manager

Average salary

3400 £

Basic salary 400 £
Maximum Wage 7200 £
400 £
Lowest
3800 £
Average
7200 £
Highest

service manager - How much money do you make working at this position?

The average salary for the service manager position is 3400 £

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Companies with the highest earnings in position Service manager
14000 £
I3WORKS
Based on 2 job offers
 12550 £
11000 £
SANDERSON RECRUITMENT PLC
Based on 4 job offers
 10750 £
10000 £
10000 £
10000 £
10000 £
SQUARE ONE PHARMA RESOURCES
Based on 9 job offers
 9500 £
ACCESS COMPUTER CONSULTING PLC
Based on 2 job offers
 9500 £

Salary in companies

VENTULA CONSULTING 14000 £
400 £ 14000 £
I3WORKS 12550 £
400 £ 14000 £
FRYERMILES RECRUITMENT 11000 £
400 £ 14000 £
SANDERSON RECRUITMENT PLC 10750 £
400 £ 14000 £
REMIT RESOURCES 10000 £
400 £ 14000 £
HEAD HUNTER RESOURCING 10000 £
400 £ 14000 £
FRUITION IT SOLUTIONS 10000 £
400 £ 14000 £
SYNAPRI 10000 £
400 £ 14000 £
SQUARE ONE PHARMA RESOURCES 9500 £
400 £ 14000 £
ACCESS COMPUTER CONSULTING PLC 9500 £
400 £ 14000 £

Comment on the job position of service manager

Requirements

  • proven experience in Service Management
  • desired ITIL Foundation, Service Design and Service Transition qualified
  • breadth and depth knowledge of environment where PRINCE/AGILE project management methodology is used
  • minimum 2 years MSP experience as Service Desk Manager
  • experience of working in complex, large scale, technology environment
  • excellent communication/interpersonal skills
  • azure experience including Virtual Machines and Azure Virtual Desktop
  • ability to understand stakeholder requirements and correctly identify the service, urgency, impact, and priority of those requirements
  • microsoft 365 Systems
  • strong technical understanding
  • strong verbal and written communications skills at all organisational levels
  • hypervisor technologies
  • this position is inside IR35 and the rate is up-to £600 per day to umbrella
  • experience working with ServiceNow
  • demonstratable experience of producing runbooks
  • knowledge of incident scenario planning
  • comprehensive understanding of service acceptance criteria
  • experience in managing service transitions to Oracle Cloud
  • ITIL 4.0 knowledge and experience
  • strong communication and stakeholder management skills

Responsibility

  • service management across platforms, multiple channels, and services to ensure service availability, performance, and process maturity
  • all service and support functions remain responsive to customer needs
  • the service catalogue and wider IT service operations knowledge library is maintained
  • engagement with first line [Service Desk] when required to support platform functionality and availability
  • adequate reporting and service standards are met for their specific service
  • all technical change is communicated and managed, with appropriate governance
  • A programme of continual service improvement is put in place across the wider service delivery function
  • carry out processes to ITIL standards including Change, Incident and Problem Management
  • interactions with customers, at pace to ensure services are appropriately managed within SLA’s / SLE’s
  • total accountability for Service Design of projects assigned to individual
  • total accountability to introduce assigned services into production, through Early Life Support until signed off as business as usual
  • manage the adherence to the Service Design & Introduction process is followed where Service Design/Introduction is not assigned
  • be a subject matter expert for Service Design and Transition best practices
  • manage at task level contractors/analysts assigned
  • job Title: Service Transition Manager
  • rate: £500 per day
  • IR35 Status: Inside IR35
  • duration: 6 Months
  • location: Fully Remote
  • required Skills and Experience

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