Salary for customer service adviser

1800 £

Basic salary	1600 £
Maximum Wage	2200 £

1600 £
Lowest

1900 £
Average

2200 £
Highest

customer service adviser - How much money do you make working at this position?

The average salary for the customer service adviser position is 1800 £

reprographic assistant	2200 £
housing policy officer	3600 £
local business development manager	2300 £
business services semi senior	2300 £
branch administrator	1800 £
inbound customer service advisor	1700 £
team secretary	2100 £
contact centre manager	3200 £
project planner	4800 £
company secretary	4200 £
call centre operator	1900 £
customer services administrator	1800 £
junior administrator	1800 £
compliance administrator	2000 £
technical administrator	2100 £
contact centre advisor	1800 £
telephonist	1600 £
business services manager	4100 £
service coordinator	2100 £
temporary administrator	1900 £

FRENCH SELECTION UK	2166 £
VITALITY	2163 £
LLOYD & WHYTE GROUP Based on 4 job offers	2083 £
DATA ENERGY MANAGEMENT SERVICES	2083 £
TRINITY RESOURCE SOLUTIONS	2083 £
FRANK KNIGHT	2075 £
AARON WALLIS RECRUITMENT & TRAINING Based on 5 job offers	2066 £
ACTIVATE LEARNING INVESTMENTS	2053 £
CANCER RESEARCH UK	2048 £
LLOYDS BANKING GROUP PLC Based on 2 job offers	2044 £

FRENCH SELECTION UK	2166 £	1600 £ 2200 £
VITALITY	2163 £	1600 £ 2200 £
LLOYD & WHYTE GROUP	2083 £	1600 £ 2200 £
DATA ENERGY MANAGEMENT SERVICES	2083 £	1600 £ 2200 £
TRINITY RESOURCE SOLUTIONS	2083 £	1600 £ 2200 £
FRANK KNIGHT	2075 £	1600 £ 2200 £
AARON WALLIS RECRUITMENT & TRAINING	2066 £	1600 £ 2200 £
ACTIVATE LEARNING INVESTMENTS	2053 £	1600 £ 2200 £
CANCER RESEARCH UK	2048 £	1600 £ 2200 £
LLOYDS BANKING GROUP PLC	2044 £	1600 £ 2200 £

A passion for customer service
self-motivation and the drive to work hard even on challenging days
the ability to embrace change positively
ownership of tasks including resolution of any issues that might arise
A natural carer with the ability to actively listen and question around our customers’ needs, finding solutions for our customers in a timely manner
excellent organisational and time management skills
strong numeracy skills for handling billing and financial information
previous experience in customer service or a related field preferred
training will be provided for the customer service role within the heat billing department
team player
personable and engaging personality
relationship builder
someone that engenders trust and confidence
track record of achieving results in a sales/customer service environment
organised and methodical in approach
adopts a collaborative and values led approach
being great with people and an excellent communicator is absolutely key to being successful in this role
passion for and experience in delivering excellent customer service

coordinate returns and repairs
other administrative duties as required
respond to customers via email or phone
achieve individual objectives and key performance indicators as set and agreed
invite renewals
ensure all policy administration is dealt with in a professional and timely manner
underwrite scheme policies within underwriting authority level and referral guides
check, process and issue new policies
provide a proactive and responsive renewal service using best endeavours to retain clients at renewal through promotion of key selling features and effective liaison with insurers
adhere to all Company, regulatory and compliance guideline requirements
serve as the initial point of contact for all customer inquiries, both by phone and electronically
respond promptly, professionally, and efficiently to all customer queries
log and resolve customer complaints with care and attention
gather and assess relevant information to address product and service inquiries effectively
organise workflow to meet service level agreements and deadlines
coordinate with internal departments to resolve customer issues and concerns
manage customer accounts, including allocation and reconciliation
maintain accurate records of customer interactions and transactions
assist with administrative tasks as needed
proactively Review remote access reports for faults on equipment likely to cause a breakdown

FRENCH SELECTION UK
Bilingual Customer Service Adviser

Walsall

VITALITY
Customer Service Adviser- Member Care

Stockport

DIRECT LINE GROUP
Customer Service Adviser

Glasgow

SOLICITORS REGULATION AUTHORITY
Customer Service Adviser - Hybrid working - Part Time 21-35 hours per week

Birmingham

STREET CARS
Customer Service Adviser/Booking despatcher

Stansted Mountfitchet