Salary for customer advisor

Average salary

1900 £

Basic salary	900 £
Maximum Wage	2500 £

900 £
Lowest

1700 £
Average

2500 £
Highest

customer advisor - How much money do you make working at this position?

The average salary for the customer advisor position is 1900 £

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CarSupermarket.com Based on 5 job offers	4166 £
CAR SUPERMARKET Based on 3 job offers	4166 £
NETWORX Based on 20 job offers	4166 £
deverellsmith	3416 £
JONATHAN LEE RECRUITMENT Based on 20 job offers	3390 £
OSBORNE APPOINTMENTS	2916 £
CARESOFT GLOBAL Based on 4 job offers	2640 £
LLOYDS BANKING GROUP PLC Based on 6 job offers	2619 £
WEST MIDLANDS TRAINS Based on 2 job offers	2619 £
RESOURCING SOLUTIONS Based on 3 job offers	2583 £

Salary in companies

CarSupermarket.com	4166 £	900 £ 4166 £
CAR SUPERMARKET	4166 £	900 £ 4166 £
NETWORX	4166 £	900 £ 4166 £
deverellsmith	3416 £	900 £ 4166 £
JONATHAN LEE RECRUITMENT	3390 £	900 £ 4166 £
OSBORNE APPOINTMENTS	2916 £	900 £ 4166 £
CARESOFT GLOBAL	2640 £	900 £ 4166 £
LLOYDS BANKING GROUP PLC	2619 £	900 £ 4166 £
WEST MIDLANDS TRAINS	2619 £	900 £ 4166 £
RESOURCING SOLUTIONS	2583 £	900 £ 4166 £

Comment on the job position of customer advisor

Benefits

mutual
fuel card
company car

Requirements

confident and positive ‘can do’ attitude
great organisation and administrative skills
good learner with willingness to develop further
strong team player
flexible
you must hold a full UK Driving License
customer Service experience
previous experience of working in HR Customer Service or Consultant role
previous experience of working in HR employee advisory role
customer Service
strong stakeholder negotiation skills
ability to deliver results consistently in a fast paced HR Contact Centre
call Centre experience
excellent professional communication skills
degree qualified or equivalent experience preferred
computer-literate
numerate with excellent attention to detail, with the ability to outline information in a straightforward manner
proven Project Management experience using Project Management techniques e.g. Project Planning, Risk Management etc
previous experience of working in customer service / a customer focussed role is essential to this post
strong written and verbal communication, including email and letter writing, as well as good telephone manner

Responsibility

ordering a car online is becoming an increasingly popular option for our customers
liaise with customers to keep them up to date with the progress of their order
check orders and ensure all work is fulfilled on time by the Aftersales department ahead of collection
liaise with the documents and logistics team to ensure the car can be delivered through to the customer
at CarSupermarket.com we pride ourselves on providing an excellent customer experience, and are now looking to improve on this further by having dedicated Customer Delivery Advisors taking care of each online sale
carry out follow up calls with customers and respond to any queries once the customer has taken ownership of the vehicle
we are looking for dynamic individuals with a great sense of customer service to assist with processing our customer’s online orders through our branches and providing an efficient and excellent experience for the customer, both collecting at branch or arranging the delivery to the customers front door
ensure that all customer feedback is captured and reported to the Management Team
have you ever thought about a career in sales? Did you realise you can earn up to £50,000 a year?
with a salary of £20,000 and the potential to earn an OTE of £50,000 why wouldn't you want to apply and come and have a chat with us about your future career
we are looking for our next Customer Advisors
what you'll be doing
at CarSupermarket.com we want to provide an awesome experience for all our customers in buying, selling, and owning their new car
1x FTC , Full time
1x FTC, part time 30 hours per week - fixed term contract for 6 months
providing “More homes, great services, and better lives” is what we aim to achieve at NCHA
liaising with customers, keeping them informed on any build updates
managing customer and Retailer inbound and proactive outbound contacts via telephone, e-mail, social and digital platforms
being a knowledgeable expert in the brands and products
introducing customers to the Retailer network and will be supporting them to deliver an exceptional customer experience

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