Salary for call centre agent

Average salary

1800 £

Basic salary	900 £
Maximum Wage	2900 £

900 £
Lowest

1900 £
Average

2900 £
Highest

call centre agent - How much money do you make working at this position?

The average salary for the call centre agent position is 1800 £

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4COM TECHNOLOGIES Based on 3 job offers	5833 £
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DAVIES RESOURCING Based on 7 job offers	2600 £
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SELECT APPOINTMENTS	2166 £
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CABOT FINANCIAL Based on 6 job offers	2141 £

Salary in companies

4COM TECHNOLOGIES	5833 £	900 £ 5833 £
OAK TREE MOBILITY	2916 £	900 £ 5833 £
SARAH HARVEY HOLDINGS	2720 £	900 £ 5833 £
DAVIES RESOURCING	2600 £	900 £ 5833 £
TALENT-UK	2485 £	900 £ 5833 £
REED	2416 £	900 £ 5833 £
INTERNATIONAL TALENT	2240 £	900 £ 5833 £
SELECT APPOINTMENTS	2166 £	900 £ 5833 £
GANYMEDE SOLUTIONS	2166 £	900 £ 5833 £
CABOT FINANCIAL	2141 £	900 £ 5833 £

Comment on the job position of call centre agent

Benefits

company car

Requirements

have an excellent telephone manner
are able to build rapport with customers along with being patient
are reliable, trustworthy and motivated
strive to achieve both personal and team targets
have a positive attitude
customer service: 2 years
banking
customer Service
financial Services
telephony
high school diploma or equivalent
previous experience in a call center or customer service role is preferred
excellent communication skills, both verbal and written
strong problem-solving skills and ability to think quickly on your feet
ability to work in a fast-paced environment and handle multiple tasks simultaneously
proficient in using computer systems and software applications
customer service, phone manner, telesales
be a good verbal communicator
an ability to listen, question and problem solve

Responsibility

initial telephone contact to potential new customers
using your gatekeeper skills to ensure you speak to the Managing Director or Key Decision Maker
fluently delivering the marketing script, ensuring the decision maker is excited about the prospect of our product
ensuring the business qualifies in line with the key criteria then obtaining commitment from the key decision maker for an appointment
about Us
we encourage a positive, can-do spirit balanced with operational focus and competitive drive to be the best we can be
if the role of Call Centre Agent sounds like your dream job, please get in touch with us as we’d love to hear from you
at Oak Tree we are passionate about providing comfort, freedom, quality and value. We’ll give you every chance to build a solid, rewarding career and become a much-loved part of our team
do you enjoy engaging with customers and providing solutions to make their lives easier? Do you strive to reach your own personal and team goals? Do you like the idea of working within a fun team with exciting incentives and competitions? If so then we want to hear from you
handle inbound and outbound customer calls in a professional and courteous manner
provide excellent customer service by addressing customer inquiries, concerns, and complaints
upsell products or services to customers based on their needs and preferences
analyze customer accounts and provide accurate and timely information
maintain detailed and accurate records of customer interactions in the database
what benefits do you get with this role?
using your empathy and resilience skills to talk about difficult subjects and be able to deliver difficult news with care
tailoring affordable repayment plans to help our customers on the road to financial recovery
handling inbound and dialler based outbound calls
providing exceptional customer service via telephone
we’re looking for people who are interested in growing their careers with us and if you are comfortable working in a professional and busy environment and equally at ease making and taking calls from our customers then we want to talk to you

Current offers for the position

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