Salary for call centre agent

Average salary

1800 £

Basic salary	900 £
Maximum Wage	2900 £

900 £
Lowest

1900 £
Average

2900 £
Highest

call centre agent - How much money do you make working at this position?

The average salary for the call centre agent position is 1800 £

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4COM TECHNOLOGIES Based on 3 job offers	5833 £
OAK TREE MOBILITY Based on 3 job offers	2916 £
SALUS HEALTHCARE	2916 £
SARAH HARVEY HOLDINGS	2720 £
RESOURCING SOLUTIONS	2645 £
DAVIES RESOURCING Based on 7 job offers	2600 £
TALENT-UK Based on 3 job offers	2485 £
REED	2416 £
DOBSON WELCH	2333 £
INTERNATIONAL TALENT	2240 £

Salary in companies

4COM TECHNOLOGIES	5833 £	900 £ 5833 £
OAK TREE MOBILITY	2916 £	900 £ 5833 £
SALUS HEALTHCARE	2916 £	900 £ 5833 £
SARAH HARVEY HOLDINGS	2720 £	900 £ 5833 £
RESOURCING SOLUTIONS	2645 £	900 £ 5833 £
DAVIES RESOURCING	2600 £	900 £ 5833 £
TALENT-UK	2485 £	900 £ 5833 £
REED	2416 £	900 £ 5833 £
DOBSON WELCH	2333 £	900 £ 5833 £
INTERNATIONAL TALENT	2240 £	900 £ 5833 £

Comment on the job position of call centre agent

Benefits

company car

Requirements

have an excellent telephone manner
are able to build rapport with customers along with being patient
are reliable, trustworthy and motivated
strive to achieve both personal and team targets
have a positive attitude
customer service: 2 years
banking
customer Service
financial Services
telephony
high school diploma or equivalent
previous experience in a call center or customer service role is preferred
excellent communication skills, both verbal and written
strong problem-solving skills and ability to think quickly on your feet
ability to work in a fast-paced environment and handle multiple tasks simultaneously
proficient in using computer systems and software applications

Responsibility

initial telephone contact to potential new customers
using your gatekeeper skills to ensure you speak to the Managing Director or Key Decision Maker
fluently delivering the marketing script, ensuring the decision maker is excited about the prospect of our product
ensuring the business qualifies in line with the key criteria then obtaining commitment from the key decision maker for an appointment
about Us
we encourage a positive, can-do spirit balanced with operational focus and competitive drive to be the best we can be
if the role of Call Centre Agent sounds like your dream job, please get in touch with us as we’d love to hear from you
at Oak Tree we are passionate about providing comfort, freedom, quality and value. We’ll give you every chance to build a solid, rewarding career and become a much-loved part of our team
do you enjoy engaging with customers and providing solutions to make their lives easier? Do you strive to reach your own personal and team goals? Do you like the idea of working within a fun team with exciting incentives and competitions? If so then we want to hear from you
making outbound calls to our online enquiries
building rapport with customers
qualifying that our products are suitable
explaining the company and product benefits
booking appointments for our demonstrators to show the customer products
handle 40–60 customer contacts daily via phone and email
manage enquiries with empathy and professionalism, ensuring each customer feels supported and valued
arrange returns, resolve complaints, and liaise with suppliers to provide effective solutions
keep customers informed throughout the resolution process
collaborate with the team to maintain outstanding service standards
handle inbound and outbound customer calls in a professional and courteous manner

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