Fountaynes are scammers, the manager is a dishonest man, they make fake invoices to extract as much money as they can, they will bill you for the services they dont provide. They will claim to do work at your neighbours property and bill you for it. I feel sorry for those leaseholders that are stuck with this company. They were expelled from property redress scheme.
A true professional con artist. This agent has moved various cities after ripping people off now positioned in Grimsby after them eventually cottoning on to his dirty tricks. Les presents knowledgeable and calm but once he has gained your confidence and control of your property he charges tenants more unbeknown to landlords and skims money off the top. This is from the hundreds of properties he has taken over but never checks on. Beware and steer well clear!