Salary for service advisor

Average salary

2100 £

Basic salary 1200 £
Maximum Wage 2900 £
1200 £
Lowest
2050 £
Average
2900 £
Highest

service advisor - How much money do you make working at this position?

The average salary for the service advisor position is 2100 £

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Companies with the highest earnings in position Service advisor
3600 £
3360 £
3333 £
ST MARTINS GROUP
Based on 2 job offers
 3333 £
3244 £
3200 £
3200 £
HEDIN AUTOMOTIVE LONDON 2
Based on 4 job offers
 3083 £
RICHMOND GROUP
Based on 3 job offers
 3055 £
3040 £

Salary in companies

INTELLIGENT RESOURCE 3600 £
1200 £ 3600 £
TRI CONSULTING INC 3360 £
1200 £ 3600 £
TRINITY HOMECARE GROUP 3333 £
1200 £ 3600 £
ST MARTINS GROUP 3333 £
1200 £ 3600 £
TOWER HAMLETS 3244 £
1200 £ 3600 £
CARESOFT GLOBAL 3200 £
1200 £ 3600 £
REMEDY RECRUITMENT GROUP 3200 £
1200 £ 3600 £
HEDIN AUTOMOTIVE LONDON 2 3083 £
1200 £ 3600 £
RICHMOND GROUP 3055 £
1200 £ 3600 £
THE MEDICAL RECRUITMENT NETWORK 3040 £
1200 £ 3600 £

Comment on the job position of service advisor

Requirements

  • banking
  • communication
  • operations
  • client Service
  • several year's experience in banking or card operations, or a prior client facing role
  • A strong understanding of cash management, payment clearings and/or corporate card programs
  • strong interpersonal, analytical, problem solving, organisational, prioritisation, decision-making, and conflict resolution skills
  • adept at understanding and interpreting simple to highly complex client inquiries
  • highly effective at recognising key operational risks facing clients and the company and determining where and when to redirect
  • desire to learn and develop a full understanding of products, processes, and enhancements and committed to continued professional improvement
  • sales: 1 year
  • this role would be ideally suited to someone with existing Service Advisor experience in a similar motor vehicle franchise
  • the ability to quickly establish and build rapport with our customers
  • A well-presented individual with a desire, attitude and character to succeed
  • dutch
  • policies
  • recruitment
  • training
  • A Level or equivalent qualification
  • recruitment Experience preffered

Responsibility

  • display SME level knowledge by playing an active role in the cross training of new/more junior team members
  • provide real-time technical support, to our clients, for all the company's online payment and card channels
  • form strong client relationships through regular verbal communication, understanding our client's business and priorities
  • client advisory through proactive analysis, identifying operational efficiencies, repair reduction and self-service opportunities
  • tailoring your service approach according to client needs to influence positive 'client satisfaction' survey responses
  • take full ownership, from a Client Service perspective, of a dedicated portfolio of clients building strong working relationships with a select client segment
  • prompt hand-off to the complaints team of any customer driven complaint received
  • acts as a resource as well as a coach/mentor to junior team members
  • front line support, via email and telephony, navigating all internal partnerships and activities throughout the enquiry to deliver an accurate and timely service
  • understand new schemes and assist with the preparation of new scheme estimates, review of new scheme service charges, annual estimates, audit requirements
  • your key duties will be to drive new client registrations and ensure monthly sales targets are delivered whilst ensuring excellent customer service
  • to ensure products sold match our clients’ needs and any supporting information sent to our clients is to the highest standard
  • booking in vehicles for service, maintenance and repair
  • greeting customers and processing all necessary documentation prior to work commencement
  • keeping customers informed as work is progressed on their vehicles
  • explaining the need for any additional work identified on the vehicle
  • obtaining authorisation for any additional work identified
  • actively marketing specific aftersales products to customers
  • raising invoices on the completion of the agreed work
  • as a co-owner of the development of standard operating procedures, candidate will drive standardization and simplification of processes

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