Salary for service advisor

Average salary

2200 £

Basic salary	1200 £
Maximum Wage	2900 £

1200 £
Lowest

2050 £
Average

2900 £
Highest

service advisor - How much money do you make working at this position?

The average salary for the service advisor position is 2200 £

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INTELLIGENT RESOURCE	3600 £
TRI CONSULTING INC	3360 £
TRINITY HOMECARE GROUP	3333 £
ST MARTINS GROUP Based on 2 job offers	3333 £
TOWER HAMLETS 10 reviews	3244 £
CARESOFT GLOBAL	3200 £
REMEDY RECRUITMENT GROUP	3200 £
WAYLANDS AUTOMOTIVE Based on 2 job offers	3083 £
HEDIN AUTOMOTIVE LONDON 2 Based on 4 job offers	3083 £
JUST RECRUITMENT SOLUTIONS Based on 13 job offers	3057 £

Salary in companies

INTELLIGENT RESOURCE	3600 £	1200 £ 3600 £
TRI CONSULTING INC	3360 £	1200 £ 3600 £
TRINITY HOMECARE GROUP	3333 £	1200 £ 3600 £
ST MARTINS GROUP	3333 £	1200 £ 3600 £
TOWER HAMLETS	3244 £	1200 £ 3600 £
CARESOFT GLOBAL	3200 £	1200 £ 3600 £
REMEDY RECRUITMENT GROUP	3200 £	1200 £ 3600 £
WAYLANDS AUTOMOTIVE	3083 £	1200 £ 3600 £
HEDIN AUTOMOTIVE LONDON 2	3083 £	1200 £ 3600 £
JUST RECRUITMENT SOLUTIONS	3057 £	1200 £ 3600 £

Comment on the job position of service advisor

Benefits

company car

Requirements

banking
communication
operations
client Service
several year's experience in banking or card operations, or a prior client facing role
A strong understanding of cash management, payment clearings and/or corporate card programs
strong interpersonal, analytical, problem solving, organisational, prioritisation, decision-making, and conflict resolution skills
adept at understanding and interpreting simple to highly complex client inquiries
highly effective at recognising key operational risks facing clients and the company and determining where and when to redirect
desire to learn and develop a full understanding of products, processes, and enhancements and committed to continued professional improvement
sales: 1 year
this role would be ideally suited to someone with existing Service Advisor experience in a similar motor vehicle franchise
the ability to quickly establish and build rapport with our customers
A well-presented individual with a desire, attitude and character to succeed
dutch
policies
recruitment
training
A Level or equivalent qualification
recruitment Experience preffered

Responsibility

display SME level knowledge by playing an active role in the cross training of new/more junior team members
provide real-time technical support, to our clients, for all the company's online payment and card channels
form strong client relationships through regular verbal communication, understanding our client's business and priorities
client advisory through proactive analysis, identifying operational efficiencies, repair reduction and self-service opportunities
tailoring your service approach according to client needs to influence positive 'client satisfaction' survey responses
take full ownership, from a Client Service perspective, of a dedicated portfolio of clients building strong working relationships with a select client segment
prompt hand-off to the complaints team of any customer driven complaint received
acts as a resource as well as a coach/mentor to junior team members
front line support, via email and telephony, navigating all internal partnerships and activities throughout the enquiry to deliver an accurate and timely service
understand new schemes and assist with the preparation of new scheme estimates, review of new scheme service charges, annual estimates, audit requirements
your key duties will be to drive new client registrations and ensure monthly sales targets are delivered whilst ensuring excellent customer service
to ensure products sold match our clients’ needs and any supporting information sent to our clients is to the highest standard
booking in vehicles for service, maintenance and repair
greeting customers and processing all necessary documentation prior to work commencement
keeping customers informed as work is progressed on their vehicles
explaining the need for any additional work identified on the vehicle
obtaining authorisation for any additional work identified
actively marketing specific aftersales products to customers
raising invoices on the completion of the agreed work
as a co-owner of the development of standard operating procedures, candidate will drive standardization and simplification of processes

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