Salary for reservations agent

Average salary

2000 £

Basic salary	1400 £
Maximum Wage	2700 £

1400 £
Lowest

2050 £
Average

2700 £
Highest

reservations agent - How much money do you make working at this position?

The average salary for the reservations agent position is 2000 £

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Salary in companies

SEARCH CONSULTANCY	3360 £	1400 £ 3360 £
FOUR SEASONS COMMERCE	3111 £	1400 £ 3360 £
HANA CONSULTING	2708 £	1400 £ 3360 £
PORTICO CORPORATE RECEPTION MANAGEMENT	2698 £	1400 £ 3360 £
PORTICO	2610 £	1400 £ 3360 £
FIRMDALE HOTELS PLC	2443 £	1400 £ 3360 £
KIMPTON	2416 £	1400 £ 3360 £
GLENEAGLES	2400 £	1400 £ 3360 £
M C TRAVEL	2333 £	1400 £ 3360 £
THE GROVE PACKAGE	2254 £	1400 £ 3360 £

Comment on the job position of reservations agent

Requirements

prior Experience in booking meeting rooms in corporate setting
professional attitude and appearance
confident and engaging
strong communication skills
ability to provide a bespoke service to every individual remembering preferences and specific needs
we are looking for motivated individuals who have passion for providing a high standard of service
people with real passion - you've got to love travel and be passionate about customer service
strong communication skills verbal and written
able to multi-task and prioritise tasks
very good knowledge of MS Office
the successful candidate must be friendly, innovative, motivated by service excellence, with excellent attention to detail
previous reservations experience within a 5-star hotel or high-end corporate environment is essential
familiarity with Events planning is desirable
applicants must have a proven track record in delivering outstanding 5-star service within either a corporate or hospitality environment. They must also have strong IT, organisational and administration skills
the successful candidate must be friendly, innovative, driven by service excellence, with excellent attention to detail
customer focussedand confident in your abilities
experience ofsupervising a team
demonstrate warmthand excellent communication
passionate aboutproviding excellent customer service
organisational andCommunication Skills

Responsibility

quoting, booking and operating of reservations involving new requests, amendments, and cancellations, checking availabilities via telephone or using allocation/freesale
negotiating with suppliers to secure services at contracted rates whenever possible
accurately offering best available pricing, detailing exactly what is included in the rate and applying the correct levels of commission
negotiating ad-hoc special rates for agents when specific budgets need to be met
working quickly and accurately, at times under pressure, within acceptable timeframes
preparing and delivering welcome packages / tickets for clients when applicable, keeping all delivery notes for future reference
the Reservations Agent will provide a first class service to the Four Seasons Standards, ensuring that the guests’ needs are met and will do this in a pleasant manner as an ambassador for the Four Seasons product
they will be knowledgeable about product and effective at selling it on the telephone handling general enquiries regarding bookings and amendments for Four Seasons Hotel London at Park Lane and other Four Seasons properties in the UK Collection
provide a first-class service in line with Four Seasons standards, ensuring guests’ needs are met
~ £28,350 basic salary, plus approximately £5,000 service charge = £33,350
hana Consulting is helping an established luxury hotel in Mayfair, Central London recruit for an experienced Reservations Agent
reporting to the Reservations Manager, you will be responsible for the accurate, courteous and efficient execution of hotel guests booking, providing the highest level of personal service
you will process all payments according to the established hotel requirements, and keep the department regularly updated with specific guest needs or enquiries
the Reservations Agent will be required to maintain control of the hotels room inventory, acting as a ‘gate-keeper’ on a day-to-day basis, including high demand periods and sell-out days
they have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity
they will also need to build strong working relationships with onsite vendors to ensure full oversight of booking requirements is communicated
portico are currently recruiting for a Reservations Agent for our team based at an American multinational investment bank and financial services company based in the City
portico are on the lookout for an experienced Central Reservations Agent, to join our long standing team based at the city campus of a world-famous Bank
working in line with the laid down procedures and to specific service level procedures, the Central Reservations team promptly receive telephone calls, entering the pertinent information on the bank’s reservation booking tool, as well as managing email requests and self-service queries
the Central Reservations Agents must also liaise with the relevant departments and clients, to provide the highest levels of client care and service to all

Current offers for the position

INN COLLECTION
Reservations Agent

Newcastle upon Tyne

ST. AUSTELL BREWERY PROPERTY COMPANY
Central Reservations Agent

Saint Columb Major

PORTICO CORPORATE RECEPTION MANAGEMENT
Central Reservations Agent

London