Salary for reservations agent

Average salary

2000 £

Basic salary 1400 £
Maximum Wage 2700 £
1400 £
Lowest
2050 £
Average
2700 £
Highest

reservations agent - How much money do you make working at this position?

The average salary for the reservations agent position is 2000 £

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Companies with the highest earnings in position Reservations agent
SEARCH CONSULTANCY
Based on 3 job offers
 3360 £
FOUR SEASONS COMMERCE
Based on 3 job offers
 3111 £
HANA CONSULTING
Based on 3 job offers
 2708 £
2698 £
2610 £
FIRMDALE HOTELS PLC
Based on 2 job offers
 2443 £
2416 £
2400 £
2333 £
2254 £

Salary in companies

SEARCH CONSULTANCY 3360 £
1400 £ 3360 £
FOUR SEASONS COMMERCE 3111 £
1400 £ 3360 £
HANA CONSULTING 2708 £
1400 £ 3360 £
PORTICO CORPORATE RECEPTION MANAGEMENT 2698 £
1400 £ 3360 £
PORTICO 2610 £
1400 £ 3360 £
FIRMDALE HOTELS PLC 2443 £
1400 £ 3360 £
KIMPTON 2416 £
1400 £ 3360 £
GLENEAGLES 2400 £
1400 £ 3360 £
M C TRAVEL 2333 £
1400 £ 3360 £
THE GROVE PACKAGE 2254 £
1400 £ 3360 £

Comment on the job position of reservations agent

Requirements

  • prior Experience in booking meeting rooms in corporate setting
  • professional attitude and appearance
  • confident and engaging
  • strong communication skills
  • ability to provide a bespoke service to every individual remembering preferences and specific needs
  • we are looking for motivated individuals who have passion for providing a high standard of service
  • people with real passion - you've got to love travel and be passionate about customer service
  • strong communication skills verbal and written
  • able to multi-task and prioritise tasks
  • very good knowledge of MS Office
  • the successful candidate must be friendly, innovative, motivated by service excellence, with excellent attention to detail
  • previous reservations experience within a 5-star hotel or high-end corporate environment is essential
  • familiarity with Events planning is desirable
  • applicants must have a proven track record in delivering outstanding 5-star service within either a corporate or hospitality environment. They must also have strong IT, organisational and administration skills
  • the successful candidate must be friendly, innovative, driven by service excellence, with excellent attention to detail
  • customer focussedand confident in your abilities
  • experience ofsupervising a team
  • demonstrate warmthand excellent communication
  • passionate aboutproviding excellent customer service
  • organisational andCommunication Skills

Responsibility

  • quoting, booking and operating of reservations involving new requests, amendments, and cancellations, checking availabilities via telephone or using allocation/freesale
  • negotiating with suppliers to secure services at contracted rates whenever possible
  • accurately offering best available pricing, detailing exactly what is included in the rate and applying the correct levels of commission
  • negotiating ad-hoc special rates for agents when specific budgets need to be met
  • working quickly and accurately, at times under pressure, within acceptable timeframes
  • preparing and delivering welcome packages / tickets for clients when applicable, keeping all delivery notes for future reference
  • the Reservations Agent will provide a first class service to the Four Seasons Standards, ensuring that the guests’ needs are met and will do this in a pleasant manner as an ambassador for the Four Seasons product
  • they will be knowledgeable about product and effective at selling it on the telephone handling general enquiries regarding bookings and amendments for Four Seasons Hotel London at Park Lane and other Four Seasons properties in the UK Collection
  • provide a first-class service in line with Four Seasons standards, ensuring guests’ needs are met
  • ~ £28,350 basic salary, plus approximately £5,000 service charge = £33,350
  • hana Consulting is helping an established luxury hotel in Mayfair, Central London recruit for an experienced Reservations Agent
  • reporting to the Reservations Manager, you will be responsible for the accurate, courteous and efficient execution of hotel guests booking, providing the highest level of personal service
  • you will process all payments according to the established hotel requirements, and keep the department regularly updated with specific guest needs or enquiries
  • the Reservations Agent will be required to maintain control of the hotels room inventory, acting as a ‘gate-keeper’ on a day-to-day basis, including high demand periods and sell-out days
  • they have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity
  • they will also need to build strong working relationships with onsite vendors to ensure full oversight of booking requirements is communicated
  • portico are currently recruiting for a Reservations Agent for our team based at an American multinational investment bank and financial services company based in the City
  • portico are on the lookout for an experienced Central Reservations Agent, to join our long standing team based at the city campus of a world-famous Bank
  • working in line with the laid down procedures and to specific service level procedures, the Central Reservations team promptly receive telephone calls, entering the pertinent information on the bank’s reservation booking tool, as well as managing email requests and self-service queries
  • the Central Reservations Agents must also liaise with the relevant departments and clients, to provide the highest levels of client care and service to all

Current offers for the position

HILTON & HILTON
Reservations Sales Agent

Nuneaton

DRIVALIA UK
Reservations Agent Graduate

Leeds

INN COLLECTION
Reservations Agent

Newcastle upon Tyne

ST. AUSTELL BREWERY PROPERTY COMPANY
Central Reservations Agent

Saint Columb Major