JCT600 Salary
TORDOFF HOUSE APPERLEY BRIDGE BRADFORD BD10 0PQ
JCT600 Premium profile inactive Premium profile inactive
Earnings on positions in JCT600
Estimated salary
£ 2150
Median salary at JCT600
£ 800 Lowest salary
£ 2267 The average salary
£ 3750 Highest salary
Do you believe that workers at JCT600 are paid fairly?
JCT600 is looking for employees for positions:
customer service manager
Working hours
- full-time
Responsibility
- job Advert
- managing costs tied to customer complaint resolution and the delivery process, ensuring resource optimisation while preserving customer satisfaction and brand reputation
- cultivating exceptional customer relationships by providing empathetic, solution-driven interactions
- leading the team to promptly address customer complaints, demonstrating a commitment to resolving issues within agreed service level agreements
- evaluating the performance of external delivery agents, ensuring they uphold the quality of service expected by the company and its customers
- driving the logistics team to consistently exceed targets and service level agreements, propelling the team towards surpassing goals, whilst aligning operations with company objectives
- measuring and improving processes, assessing and enhancing the Ebbon/Leaselink process, contributing to its efficiency and effectiveness
- overseeing the logistics team's precise and timely execution of tasks throughout the delivery process, guiding and mentoring your direct reports, fostering a culture of professional growth and contributing to a motivated team
Requirements
- A "can do" attitude and winning mindset will inspire your team to approach challenges with optimism and determination
- A keen eye for detail and accuracy will ensure that all aspects of the logistics and customer service processes align flawlessly
- exceptional communication skills that will foster an environment of clear and efficient information exchange among team members and stakeholders
- the ability to quickly establish strong, positive relationships will enhance collaboration and teamwork across various departments
- an adeptness at handling difficult situations will enable you to navigate complex customer interactions with poise and professionalism
- A track record of success in managing customer service in a fast-paced environment, demonstrating your ability to thrive under pressure and lead your team to achieve targets
- A customer-centric approach: with a commitment to exceeding customer expectations will drive the team's efforts to deliver consistently outstanding service
- why join JCT600 and what is in it for you?
Earnings on positions in JCT600
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2267 £