Salary for service controller

Average salary


2100 £

Basic salary 1500 £
Maximum Wage 2900 £
1500 £
Lowest
2200 £
Average
2900 £
Highest

service controller - How much money do you make working at this position?

The average salary for the service controller position is 2100 £

Companies with the highest earnings in position Service controller
5235 £
4800 £
NORTHERN TRAINS
Based on 2 job offers
4304 £
2916 £
RISE TECHNICAL RECRUITMENT
Based on 9 job offers
2805 £
EXECUTIVE NETWORK GROUP
Based on 11 job offers
2504 £
2500 £
2500 £
MICHAEL PAGE
Based on 2 job offers
2500 £
IDEAL RECRUIT
Based on 3 job offers
2500 £

Salary in companies


NETWORK RAIL 5235 £
1500 £ 5235 £
ecruit 4800 £
1500 £ 5235 £
NORTHERN TRAINS 4304 £
1500 £ 5235 £
GAP PERSONNEL 2916 £
1500 £ 5235 £
RISE TECHNICAL RECRUITMENT 2805 £
1500 £ 5235 £
EXECUTIVE NETWORK GROUP 2504 £
1500 £ 5235 £
C4S SEARCH 2500 £
1500 £ 5235 £
POD TALENT 2500 £
1500 £ 5235 £
MICHAEL PAGE 2500 £
1500 £ 5235 £
IDEAL RECRUIT 2500 £
1500 £ 5235 £

Comment on the job position of service controller

Benefits


  • company car
  • mutual

Requirements


  • essential
  • experience of supervising teams within a highly pressurised operations environment
  • network Rail adheres to pre-employment Baseline Personal Security Standard , this is government standard for pre –employment vetting
  • employment at Network Rail is subject to employees meeting the BPSS government standard pre-employment vetting
  • we will interview all disabled applicants who meet the essential criteria
  • network Rail positively embraces flexible working recognising that employees may wish to balance work and family/home life
  • BPSS government standard pre-employment vetting requires Network Rail to screen a potential employee’s unspent criminal convictions and undertake 3 year career checks
  • network Rail welcomes applications regardless of age, disability, marital status , pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex , employment status, trade union affiliation, or other irrelevant factor
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  • agricultural
  • automotive
  • construction
  • diagnostics
  • proven track record of delivering exceptional customer service
  • previous experience in a Service Controller, Engineering Scheduler, Customer Service, or Office Administration role
  • have experience working within the Lifting Equipment, Construction Equipment or Vehicle Mechanics industries
  • strong organisation, communication, and multi-tasking skills
  • hold strong communication skills and have the ability to demonstrate good leadership
  • proven experience within a field service, workshop or engineering environment
  • possesses excellent communication, organisational and stakeholder management skills

Responsibility


  • manage and schedule engineers for servicing and call outs
  • manage inbound/outbound calls with customers, ensuring clarity and satisfaction
  • control daily engineer service and repair schedules using Simpro
  • update and maintain data in Simpro and Hubspot
  • assist with engineer queries and liaise with Sales Managers for potential business
  • sending RAMS, insurance certifications with engineer details to customers
  • liaising with area Sales Managers to communicate additional installation/repair opportunities of the back of engineer service reports
  • the Company
  • join a team that is at the forefront of setting industry standards and ensuring a safer future for all
  • the Person
  • previous experience in a scheduling role
  • at Fireward Automatic Fire Suppression, we are dedicated to providing advanced fire safety solutions that safeguard assets, machinery, and most importantly, lives
  • previous customer service experience
  • as the UK's leading fire suppression specialists, our commitment is underpinned by our focus on technological innovation, top-tier quality, and unmatched service
  • experience of Simpro maintenance planning software
  • ensure the highest levels of safety are maintained at all times for Northern services, customers and employees
  • monitor all services operated by Northern Rail using relevant IT systems, ensuring that other controllers are aware of disruption
  • advise staff and other agencies of service disruption, unplanned booking office closures and other relevant information
  • ensure that the current status and allocation of the Northern fleet is accurately reflected in the relevant IT systems
  • liaise with Customer Relations department and LLPA/CIS operatives as required

Current offers for the position


NORTHERN TRAINS
Train Service Controller

Manchester

AUTO - RESCUE LOGISTICS
Customer Service Controller

Northampton

NORTHERN TRAINS
Customer Service Controller

York

GROUP UK
Customer Service / Credit Controller

Bristol

BARKER GROUP
Service Controller

Milton Keynes

ecruit
Service Controller

Chelmsford

IDEAL RECRUIT
Service Controller

Hyde

NORTHERN TRAINS
Train Service Controller

York