Salary for service controller

NORTHERN TRAINS
Customer Service Controller

Advise staff and other agencies of service disruption, unplanned booking office closures and other relevant information.

York

GROUP UK
Customer Service / Credit Controller

Manage accounts receivable ledger, proactively contacting customers via telephone and email to ensure invoices are paid to agreed payment terms.

Bristol

BARKER GROUP
Service Controller

Job Title: Service Controller Contract Type: Permanent Location: Milton Keynes - Buckinghamshire Industry: Office Support Contact Name: Russ Malin Contact Email: russmalin@barkerross.co.uk Contact Phone: 0116 3666173 Salary: £29000 - £32500 per annum + plus excellent benefits Date Published: 14-Sep-2023 Service Controller Milton Keynes A fantastic opportunity has arisen for a Service Controller to join a successful business-to-business asset hire and funding group of companies. Their service solutions are represented across the group businesses with different specialisms including Truck and Trailer, Bus and Coach, Material Handling, Municipal Vehicles and the global supply of Modular Temperature Control Solutions. The Service Controller will be responsible for organising a team of highly skilled Bus and Coach engineers, ensuring daily optimisation by allocation of breakdown attendance. The job holder will be responsible for providing administrative support for all functions of the Service Department, including carrying out general service and maintenance control duties, including processing paperwork and updating computer records related to repairs, servicing and parts purchasing. Roles and Responsibilities: Service Controllers set financial and time limits on repairers and parts suppliers based on manufacturers’ standard times, expert advice and their own experience. Optimum cost control is a key feature of the job, and this may require alternative repair solutions and parts sourcing. Monitor all work in progress and outstanding breakdowns ensuring that vehicles proceed through workshops without delay and ensuring the customer is updated on the progress and completion of the vehicle whilst in worksh

Milton Keynes

ecruit
Service Controller

Salary: £30 per hour Reference: SC08 Service Controller – Circa £30 p/h DOE + Benefits – Chelmsford, Essex, CM1 The Role Are you a natural when it comes to multitasking and time management? Can you manage both engineers and customer expectations simultaneously? At Fireward Automatic Fire Suppression, we are the leaders in on-site fire suppression systems and we're looking for a Service Controller to join our dynamic team in Chelmsford. Your main role will involve the meticulous scheduling of Field Engineers to ensure the maintenance of on-site fire suppression systems. With a high focus on customer service, you'll also directly communicate with both engineers and clients, guaranteeing that our reputation for excellence is always maintained. Key Responsibilities: Manage and schedule engineers for servicing and call outs. Manage inbound/outbound calls with customers, ensuring clarity and satisfaction. Control daily engineer service and repair schedules using Simpro. Update and maintain data in Simpro and Hubspot. Assist with engineer queries and liaise with Sales Managers for potential business. Sending RAMS, insurance certifications with engineer details to customers. Liaising with area Sales Managers to communicate additional installation/repair opportunities of the back of engineer service reports. The Company At Fireward Automatic Fire Suppression, we are dedicated to providing advanced fire safety solutions that safeguard assets, machinery, and most importantly, lives. As the UK's leading fire suppression specialists, our commitment is underpinned by our focus on technological innovation, top-tier quality, and unmatched service. Join a team that is at the forefront of setting industry standards and ensuring a safer future for all. The Person Previous experience in a scheduling role. Previous customer servi

Chelmsford

IDEAL RECRUIT
Service Controller

Permanent Hyde Posted 1 week ago Salary: ££30k per year Service Controller Hyde Hours of work: Monday to Friday 8am – 6pm, with alternate Saturdays 7am-12pm Salary: £30,000.00 per annum plus overtime Ideal Recruit are looking for a Service Controller to join our clients company. The successful candidate will assist the Depot Manager to manage the workshop to ensure a profitable & efficient site that meets or exceeds customer expectations. This role involves working directly with the team of technicians and ordering parts for vehicles so industry knowledge is desirable. Responsibilities & Duties: Raising of job cards, estimates & invoices as required and update status of jobs on the system in an accurate and timely fashion. Planning the workload to ensure customer requirements are met. Scheduling of work and managing flow of works Maintaining schedules for all customers Liaising with customers regarding service schedules, updates, authorities and completion of work. Liaising with the workshop to ensure that times booked to jobs are monitored and parts are ordered and available for the job at the correct time. Processing purchase orders accurately Assist the Depot Manager with the paperwork and parts side of the operation. Assist with fault diagnosis where required and make recommendations for resolutions Deputise for the Depot Manager to cover sickness or holidays. Requirements: Excellent IT skills Word/ Excel Outlook Industry knowledge preferred as will be working closely with the team to ensure relevant parts ordered Assist with fault diagnosis where required and make recommendations for resolutions Deputise for the Depot Manager to cover sickness or holidays. Benefits: Enrolment on Simply Health Scheme after 3 months service Half year and end of year bonus (discretionary) 20 day

Hyde

NORTHERN TRAINS
Train Service Controller

BUSINESS FUNCTION: Control & Resource Planning GRADE: Controller 3 SALARY: £51,632 per annum ROLE TYPE: Hybrid HOURS: 42 per week Is ensuring service efficiency ‘Your Thing’? We are looking for a pragmatic and collaborative individual to join our Control team as a Train Service Controller. Based at one of our Rail Operating Centres, you’ll play a pivotal role in monitoring and supporting real-time delivery of Northerns train services. At Northern, we play a vital role connecting millions of people to work, leisure and education opportunities. We operate 2,500 services a day to more than 500 stations across the North of England. But our vision is about more than just train travel. It’s about setting a new standard for customer experiences. And that means building a different kind of workplace. One that values individuality and celebrates differences. Somewhere we can work together, have fun, and get stuck in to making our customers’ lives easier. A place that goes out of its way to create incredible opportunities for everyone to grow and be the best we can be every single day. So, if you’re smart, forward thinking, passionate and full of fresh ideas like we are, you could play your part in making it happen. About the role: With 2500 train services operating on a daily basis, its important to ensure the safe and efficient operation of our train services with the Northern network. As the Train Service Controller your primary responsibility will be to monitor the real-time operations of our trains, from schedules, routes and adherence to timetables. You’ll support the business by ensuring that in times of emergency, train services remain functioning, safeguard passenger safety and minimising disruption. You’ll also work to contingency plans, having the confidence to think of solutions where required to keep our t

York

GAP PERSONNEL
Service Controller

Permanent position Exeter, Devon £35,000 - £36,000 a year gap personnel Exeter, are recruiting for a Service Controller on a permanent contract to join a privately run family business, with over 40 years’ experience of selling plant machinery to the trades. Based at their depot in Marsh Barton, you will join a busy team where you will ensure you work with your immediate manager to obtain the departments budgets, targets and objectives with the engineering workforce under your control. Customer service and value for money is key part of the company’s service, whilst also ensuring everyone within the team fully understands their role and responsibility to provide a healthy and enjoyable working environment. As a Service Controller your duties will include: To ensure the workshops and vehicles under your control always present a professional standard. Maintain a motivated workforce and be available to discuss their problems, concerns and make the regional service manager aware. Recommend training needs to your immediate manager. To liaise with outlying depots and support where necessary. Check in all new machines and inspect prior to delivery to customer. Raise job cards and check all returned job cards prior to the service administrator invoicing. Including verification of engineer’s times, ADDW validation and MHC completion. Recommend service department purchases of consumables and equipment to your immediate manager. To ensure warranty work is completed with the following information covering; Customers concerns, Engineers view of the cause, Engineers action to complete About You: Able to manage your time, and the time of others in an efficient and planned manner Ability to multi-task and maintain high levels of work standards Previous experience within the services or utility industry (desirable) Working Hours &

Exeter