Salary for front of house manager

Average salary

2400 £

Basic salary	1300 £
Maximum Wage	3800 £

1300 £
Lowest

2550 £
Average

3800 £
Highest

front of house manager - How much money do you make working at this position?

The average salary for the front of house manager position is 2400 £

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MITIE Based on 2 job offers	3958 £
STRAND PALACE HOTEL & RESTAURANTS Based on 3 job offers	3916 £
FRONT OFFICE	3863 £
CARERS4WORLD	3750 £
PLATINUM HOSPITALITY Based on 9 job offers	3750 £
APEX RESOURCING Based on 7 job offers	3437 £
GLENEAGLES	3398 £
PMR	3333 £
OXYGEN PEOPLE Based on 2 job offers	3333 £
ASI RECRUITMENT	3333 £

Salary in companies

MITIE	3958 £	1300 £ 3958 £
STRAND PALACE HOTEL & RESTAURANTS	3916 £	1300 £ 3958 £
FRONT OFFICE	3863 £	1300 £ 3958 £
CARERS4WORLD	3750 £	1300 £ 3958 £
PLATINUM HOSPITALITY	3750 £	1300 £ 3958 £
APEX RESOURCING	3437 £	1300 £ 3958 £
GLENEAGLES	3398 £	1300 £ 3958 £
PMR	3333 £	1300 £ 3958 £
OXYGEN PEOPLE	3333 £	1300 £ 3958 £
ASI RECRUITMENT	3333 £	1300 £ 3958 £

Comment on the job position of front of house manager

Benefits

company car

Requirements

proven track record of leadership experience in high-end hotels, members clubs, or modern workplaces
passionate about customer experience with a proactive, organized, and meticulous approach
strong project and time management skills
experience in transforming service delivery to meet new standards
previous experience in a front office management role within a luxury hotel
exceptional communication and leadership skills
A passion for delivering top-notch service
proficiency in property management systems
A keen eye for detail and a problem-solving mindset
front House Management: 1 year
hospitality: 2 years
previous experience as a Front of House Manager in a Luxury hotel is essential
A hands-on professional with a natural ability to motivate, train and inspire the front office team members
dedicated to our brand standards, with a real passion for hospitality
excellent detailed knowledge of front office operations
A passion for high quality guest service with keen attention to detail and ability to multitask
excellent written and verbal communication, interpersonal and leadership skills
automotive
customer Service
expansion

Responsibility

responsible for managing site projects including implementing of key milestones
accountable for investigating any close calls, dangerous occurrences or incidents that are reported
responsible for ensuring all sites are covered at all times, in line with Mitie Service Level Agreement
responsible for managing team development, including delivering on-site training in line with company standards and policies
to support planned audits – Monthly & QHSE
lead the Front of House team ensuring high levels of service are maintained
responsible for arranging cover for annual leave and unplanned absence
set, monitor, and review standards of operation and service in line with hotel strategy, values, and industry trends
manage the budget and KPIs for the department including generating revenue and controlling costs
manage skills gaps and vacant roles by developing the team and effective recruitment
be familiar with all operational standards and be available to cover roles during busy periods, including periodic night shifts
lead the stabilisation and expansion of the Guest Services functions to maintain strong guest satisfaction
lead and motivate the team to interact frequently and daily with our guests to seek feedback and build positive guest relations and loyalty
monitor guest feedback across all platforms – ensures effective initiatives are implemented to improve the NPS, GRI and TripAdvisor scores
take an instrumental part in the management and organisation of the hotel’s duty management, i.e. preparation of the rota, assess training needs, enhance the duty management function
ensure the team is trained to perform to the highest LQA and AA standards with consistency
work as Deputy in the absence of the Director of Rooms
you will be required to work such hours as are necessary to fulfil their duties and in any event not less than 40 hours
ensuring impeccable guest check-in and check-out experiences
leading a team of enthusiastic, service-oriented professionals

Current offers for the position

WAGAMAMA
front of house manager

York

AU VODKA
Front of House Manager

Swansea

MITIE
Front of House Manager Wales & Western

Bristol

WAGAMAMA
junior front of house manager

Plymouth

THE ROSE AND CROWN MAYFIELD
Front of House Manager - Live in available

Smarden