Salary for customer service representative

Average salary

1900 £

Basic salary 1300 £
Maximum Wage 2300 £
1300 £
Lowest
1800 £
Average
2300 £
Highest

customer service representative - How much money do you make working at this position?

The average salary for the customer service representative position is 1900 £

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Companies with the highest earnings in position Customer service representative
2916 £
2560 £
POD TALENT
Based on 2 job offers
 2500 £
2500 £
2500 £
2500 £
2500 £
RESOURCING SOLUTIONS
Based on 3 job offers
 2500 £
2416 £
TIGER RECRUITMENT
Based on 3 job offers
 2400 £

Salary in companies

PEPE'S PIRI PIRI 2916 £
1300 £ 2916 £
ROBERT WALTERS DUBAI 2560 £
1300 £ 2916 £
POD TALENT 2500 £
1300 £ 2916 £
CALLAWAY GOLF EUROPE 2500 £
1300 £ 2916 £
GLOBELINK DEVELOPMENTS 2500 £
1300 £ 2916 £
OMEGA RESOURCE GROUP 2500 £
1300 £ 2916 £
CENTRE PEOPLE APPOINTMENTS 2500 £
1300 £ 2916 £
RESOURCING SOLUTIONS 2500 £
1300 £ 2916 £
LANGUAGE MATTERS RECRUITMENT CONSULTANTS 2416 £
1300 £ 2916 £
TIGER RECRUITMENT 2400 £
1300 £ 2916 £

Comment on the job position of customer service representative

Benefits

  • service car

Requirements

  • customer service: 2 years
  • minimum 2 years experience in a B2B Customer Service role
  • highly organised with high attention to detail
  • able to work in a team and on its own
  • customer Service
  • english
  • french
  • sales
  • high school diploma or equivalent; college degree is a plus
  • previous customer service or call center experience is preferred
  • excellent verbal and written communication skills
  • strong problem-solving skills and attention to detail
  • ability to handle a high volume of calls and work in a fast-paced environment
  • ability to multitask, prioritize, and manage time effectively
  • positive attitude, customer-focused mindset, and the ability to stay calm under pressure

Responsibility

  • answer customer and franchisee queries via email, and phone within the time set by Pepe’s Head office and in friendly but professional manner at all times
  • log and track all customer contacts through our CRM system and update as required
  • handle customer data in accordance with GDPR requirements
  • our client, Legal & General, is currently looking for Customer Service Consultants to join their team and support with administration and telephony duties
  • liaising with customers' orders and returns, being sure that they are processed correctly and on time
  • communicating with other departments to guarantee the availability of the required stock
  • ensuring a high level of aftersales and maintaining the customer SOP updated
  • answer inbound calls and respond to customer inquiries promptly and professionally
  • provide information about products, services, and account details while ensuring customers have a positive experience
  • assist customers with order placements, returns, and troubleshooting issues
  • resolve customer issues efficiently by identifying solutions and providing guidance
  • accurately document customer interactions and update relevant information in the CRM system
  • escalate complex issues to the appropriate department or supervisor when necessary
  • maintain a high level of product knowledge to provide accurate information and assistance
  • collaborate with team members to improve processes and customer service quality
  • location Redditch
  • job-type Full time
  • contact Annabel Clifford
  • call Annabel
  • email [email protected]

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