Salary for customer service executive

Average salary


1900 £

Basic salary 1400 £
Maximum Wage 2400 £
1400 £
Lowest
1900 £
Average
2400 £
Highest

customer service executive - How much money do you make working at this position?

The average salary for the customer service executive position is 1900 £

Similar positions


No data

Companies with the highest earnings in position Customer service executive


TRI CONSULTING INC 2880 £
CHERRY PICK PEOPLE 2500 £
CMR RECRUITMENT 2500 £
ATTEWELL 2416 £
ROSE RECRUITMENT SERVICES 2359 £
CACTUS SEARCH 2333 £
LANGUAGE MATTERS RECRUITMENT CONSULTANTS 2333 £
GLOBAL CTS 2277 £
L&T CITY CONSULTANCY 2250 £
FRENCH SELECTION UK 2250 £

Salary in companies


TRI CONSULTING INC 2880 £
1400 £ 2880 £
CHERRY PICK PEOPLE 2500 £
1400 £ 2880 £
CMR RECRUITMENT 2500 £
1400 £ 2880 £
ATTEWELL 2416 £
1400 £ 2880 £
ROSE RECRUITMENT SERVICES 2359 £
1400 £ 2880 £
CACTUS SEARCH 2333 £
1400 £ 2880 £
LANGUAGE MATTERS RECRUITMENT CONSULTANTS 2333 £
1400 £ 2880 £
GLOBAL CTS 2277 £
1400 £ 2880 £
L&T CITY CONSULTANCY 2250 £
1400 £ 2880 £
FRENCH SELECTION UK 2250 £
1400 £ 2880 £

Comment on the job position of customer service executive

Requirements


  • account manager
  • customer service
  • property manager
  • customer service agent
  • relationship manager
  • lettings administrator
  • trainee property manager
  • customer success
  • proven working experience in customer service or client management
  • high organisational skills and the ability to manage a number of projects at the same time
  • excellent written and verbal communication skills
  • ability to manage time and workloads
  • strong attention to detail and meets deadlines
  • at least five years experience in a relevant role
  • A strong track record of developing customer relationships
  • ability to work unsupervised in a rapidly growing organisation and respond quickly to requirements, prioritising effectively
  • analytical, with excellent communication skills and attention to detail and the ability to work across the organisation
  • proven track record in effectively managing a customer service/ programs team
  • experience working in a high paced service environment
  • excellent verbal and written communication skills

Responsibility


  • complete all actions required in Workwise weekly to ensure effective rent and service charge collection and debt management
  • manage landlord repair requests through Workwise ensuring work is completed to the residents’ satisfaction
  • must be immediately available or on short notice
  • identify support needs and effective partners to support tenants as the start of their tenancy. Repairs
  • responsible for authorising work orders to budget
  • provide monthly reports and updates to Senior Management team on a site-by-site basis
  • attend and participate in quarterly strategy meetings
  • produce monthly reports for client to capture current engagement stats, updates on platform performance and future innovations and strategies
  • curate annual client communication strategy and implement this across portfolios as stipulated
  • answer incoming phone calls and make sure they are logged in the appropriate system
  • manage inbound email and phone queries and helping the customers with end-to-end support
  • support the sales and customer service team with general operations to help reach the teams objectives
  • maintain and update customers, accounts and ordering websites
  • maintain and keep a clear inbox of high volume emails
  • prepare customer quotations for the sales team
  • communicate and act upon low margins and GP, conducting price reviews
  • maintaining customer uniform brand books in conjunction with the Marketing Dept
  • assist with customer logo artwork approval
  • ensure that customers are informed of delivery issues, including carrier delays, backordered items and offer alternatives
  • exceed KPI’s set to ensure high levels of customer service are maintained

Current offers for the position


LANGUAGE MATTERS RECRUITMENT CONSULTANTS
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ASHFORD LONDON
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ATTEWELL
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ASSURE TECHNICAL
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