THE ATHENAEUM CLUB

Responsibility

• the Athenaeum has been family-run since the 1990s and could not be more committed to its famous five-star service
• 40 hours per week - including evening and weekends
• an independent spirit remains at the heart of the hotel, where it continues to welcome everyone as VIPs and to make their stay individual
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• our bar is well stocked with all manner of spirits, fine wines and exceptional beers to suit every taste and occasion
• ideally you’ll have experience of preparing and serving drinks, alongside excellent customer service skills to wow our guests with thoughtful conversation
• from seasonal cocktails and well chilled fizz, to finest whiskeys and a whole host of gins, we’re looking for a brilliant bartender to serve up tempting tipples in our busy bar
• you’ll have flair, charisma and charm, keen to engage with our customers and provide a 5* service to everyone you engage with
• handle guest inquiries, special requests, and concerns with professionalism and empathy, ensuring their satisfaction

Requirements

• bartending: 1 year

Earnings for position bartender

Responsibility

• experience on different sections within main kitchen

Requirements

• chef de partie: 2 years

Earnings for position chef de partie

Responsibility

• we are looking for someone who can support us produce exquisite cuisine to a 2 AA Rosette standard
• we hope you have a desire for perfection and a good command of classic techniques
• if you think this is the perfect role for you, we would like to hear from you
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• you’ll work clean and fast, supporting a taste explosion experience
• this is a temporary position with an immediate start
• the Athenaeum has been family-run since the 1990s and could not be more committed to its famous five-star service
• join our amazing kitchen brigade and work with imaginative chefs, brimming with artistic flair and expert techniques. We will welcome you into the kitchen and show you the ropes
• the Athenaeum Club Ltd, a 5-star Prestigious Private Members Club and Health Spa based in Rochford, Essex, is currently seeking an experienced chef to provide two weeks holiday cover
• we are seeking someone who has a passion and enthusiasm for preparing and cooking quality fresh food. An experienced hands-on Chef, with good communication skills and the ability to work under pressure. A self-motivated team player
• an independent spirit remains at the heart of the hotel, where it continues to welcome everyone as VIPs and to make their stay individual
• please email:- [email protected]
• job Types: Full-time, Freelance

Requirements

• fine Dining: 1 year
• fine Dining: 2 years
• sous Chef: 1 year
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• sous Chef: 2 years

Responsibility

• full-time and part-time available
• to maintain our prestigious hotel, we’re in need of energetic room attendants to support our busy team in keeping both the guest rooms and public areas immaculately clean and tidy
• we see the role of our housekeeping team as vital to our success, as our guests have high expectations for their time with us
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• you’ll need to take pride in making our environment sparkle, demonstrate excellent attention to detail, show great care to our guest’s belongings and support with any guest requests
• whilst the majority of your time will be spent with your team and colleagues, customer service skills are also important, so you can feel confident if approached by a guest

Requirements

• the Athenaeum has been family-run since the 1990s and could not be more committed to its famous five-star service
• experience: Housekeeping - 1 year
• housekeeping: 1 year
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• ability to commute/relocate: London, W1J 7BJ - reliably commute or plan to relocate before starting work
• work authorisation: United Kingdom
• work location: one location
• an independent spirit remains at the heart of the hotel, where it continues to welcome everyone as VIPs and to make their stay individual

Responsibility

• the Athenaeum has been family-run since the 1990s and could not be more committed to its famous five-star service
• welcome guests and check them in and out in accordance with the hotels policies and procedures
• identify VIP and special occasion guest and coordinate with the team to ensure we exceed guest expectations
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• answers all incoming calls as per requests in a friendly and courteous manner and provide information about hotel services as necessary
• transfers calls and/or relays messages to guest rooms, team or departments
• an independent spirit remains at the heart of the hotel, where it continues to welcome everyone as VIPs and to make their stay individual
• logs and manages wake up calls and DND phone requests
• manages and answers e-mail correspondence with guests prior to their stay to anticipate their needs/wants
• collates individual guest service requests and turns them into operational tasks
• addresses guests’ service needs with seamless and professional delivery in a timely manner
• ensures departure e-mails are sent to guests to ensure a warm farewell and show genuine appreciation
• interacts with guests over the phone and email to obtain feedback on product quality and service levels
• handles guests’ complaints and concerns professionally, seeking assistance as necessary
• supports other employees to ensure provision of accurate and prompt guest service

Requirements

• this position is responsible for proactive management of all hotel communications, administrative duties and provision of outstanding guest service
• guest services: 1 year
• as a Guest Experience Agent you are flexible to work on Reception as well as in the heart of the house to ensure that every step in the guest journey is well managed and we are exceeding guest expectations