Salary for victim care officer

Average salary


1900 £

Basic salary 1700 £
Maximum Wage 2100 £
1700 £
Lowest
1900 £
Average
2100 £
Highest

victim care officer - How much money do you make working at this position?

The average salary for the victim care officer position is 1900 £

Companies with the highest earnings in position Victim care officer


SERVICE CARE SOLUTIONS 1920 £
RED SNAPPER GROUP 1920 £
AD WARRIOR 1819 £

Salary in companies


SERVICE CARE SOLUTIONS 1920 £
1700 £ 2100 £
RED SNAPPER GROUP 1920 £
1700 £ 2100 £
AD WARRIOR 1819 £
1700 £ 2100 £

Comment on the job position of victim care officer

Requirements


  • demonstrable well-developed interpersonal and verbal communication skills to liaise courteously with internal colleagues and partner agencies whilst maintaining confidentiality
  • experience of being self responsible for decision making
  • demonstrable experience of having an awareness of risks and the ability to know when to escalate them
  • attention to detail combined with the ability to work to strict timescales as stipulated by the victims Code
  • demonstrable experience in dealing with people in a customer focused environment or supportive network for at least a period of approximately 12 months
  • demonstrable experience in dealing with people in a customer focussed environment or supportive network for at least a period of approximately 12 months
  • demonstrable experience of supporting and encouraging customers to take personal action, along with the ability to adapt communication accordingly is critical. Ideally, including experience of dealing with vulnerable victims / witnesses
  • demonstrable experience of supporting and encouraging customers to take personal action, along with the ability to adapt communication accordantly is critical. Ideally, including experience of dealing with vulnerable victims / witnesses
  • excellent case management and administrative skills and ability to assimilate a thorough knowledge of practices and procedures that relate to the work involved
  • experience of dealing with a wide range of people from a cross section of the community, in varying circumstances
  • experience of working collaboratively with other agencies
  • proven ability to plan and prioritise a challenging workload
  • knowledge and understanding of the Criminal Justice System and Courts processes to be able to comply with Victims Code of Practice
  • ability to communicate sensitively and effectively both verbally and in writing with a wide range of people, particularly the vulnerable or distressed
  • personal Responsibility

Responsibility


  • advise victims of the support services available to them and give advice on suitability of these, referring as necessary and making contact with support services as appropriate
  • liaise with and respond to and queries from partner agencies such as external support agencies, CPS and court officials to assist with the smooth progression of the case
  • act as a single point of contact for victims and witnesses including professional witnesses
  • provide practical advice to victims and witnesses, give support and assist victims in the cope and recover phases of their experience
  • manage and maintain contact throughout the victim and witness journey, including incoming and outgoing phone calls, text messages and emails in order to ensure they are supported, informed and updated, via agreed timescales and their preferred method of contact
  • location: Guildford
  • ensure that case updates are maintained to the highest standard and kept up to date at all times, with a record of every incoming and outgoing communication on each case, detailing decision making and identifying vulnerabilities of individuals and risks to the effectiveness of the case
  • contract: 4 months initially leading to perm
  • respond promptly to enquiries from victims, witnesses to assist with concerns and reduce any negative effects of their victim experience or their Criminal Justice experience as much as possible
  • work hours:Full time
  • vacancies: 22
  • undertake an initial and ongoing needs assessment along with effective questioning to victims and witnesses in order to identify their needs and support them through the judicial process where relevant
  • ascertain the need for special measures and relevant support options and assist them with practical and emotional arrangements after completion of the needs assessment such as arranging childcare, arranging interpreters, liaising with employers and assisting with travel arrangements
  • when required, coach and train new members of staff in aspects of the Victim and Witness Officer role
  • ensure that all victims are offered the opportunity to make a Victim Personal Statement and that they are given a full explanation about the purpose of this and their rights under The Victims Code of Practice
  • be flexible in approach and adapt to the changing demands of the Victim and Witness Care Unit, legislation and technology

Current offers for the position


SERVICE CARE SOLUTIONS
Victim and Witness Care Officer

Service Care Solutions are recruiting for Victim and Witness Officers to work for Surrey Police. Please see below or call Lewis on to apply. Location: Guildford Pay: 13.26- 16.97 until made permanent after 14 weeks. KEY ACCOUNTABILITIES Act as a single...

Guildford

RED SNAPPER GROUP
Victim and Witness Care Officer

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. RSR Police are...

Guildford

SERVICE CARE SOLUTIONS
Victim and Witness Care Officer

Service Care Solutions are recruiting for Victim and Witness Officers to work for Surrey Police. Please see below or call Lewis on to apply. Location: Various across Surrey Pay: 12.76 Contract: Temp to Perm (likely after 14 weeks) KEY ACCOUNTABILITIES...

Guildford

AD WARRIOR
Victim Care Officer

Victim Care Officer Location: Exeter Salary: starts at 21,837 rising by yearly increments to a maximum of 24,156 per annum To be a primary point of contact for victims of crime working closely with other functions and partner agencies to ensure the right...

Exeter