GATEWAY

Responsibility

• print out marketing details
• generate contracts and general documentation
• generate letters for inspections
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• produce documentation for sales
• organise Check In packs for Lettings Negotiator
• inform utilities and council about change of occupant
• ensure office stationery and supplies are kept up to date
• the apprentice will aid in the smooth running of the Family Department and aid in other departments where necessary to aid all staff to be more efficient
• answer the phone
• process and pay employee expenses
• run finance reports for management team and provide info with regard to such if requested
• any ad-hoc duties around the office, as is deemed appropriate
• assist in product purchasing and order fulfilment activities such as taking orders, giving pricing information, determining appropriate shipping methods, routes and rates, etc
• filing
• the apprentice will aid in the smooth running of the Weymouth Branch to aid all staff to be more efficient
• contact customers regarding contract / visit cancellations to determine cause and possible corrective measures
• this is just a small proportion of the varied tasks involved in the role
• admin support for Sales Team
• an excellent opportunity to start a career, complete an apprenticeship and progress within an independent law practice. General duties may include making and receiving telephone calls, preparing precise attendance notes, and filing, etc
• handle incoming phone calls related to clients, engineers, sales and customers
• provide quotations and or proposals in response to customer’s requests
• to carry out any other duties as directed by your line manager and/or the Directors of the company
• ability to multitask and manage reception in conjunction with other administration duties
• monitor product order shipment to ensure on-time delivery to customers
• ensure files are up to date in relation to overseas machine sales
• assist with providing any info requested by our Accountants
• to assist with incoming and outgoing post, filing, photocopying, document preparation
• handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner
• as their Sales Office Administrator, you will be answering sales enquiries, taking and processing orders, as well as providing general support in the sales office and to the external sales team

Requirements

• positive attitude
• well presented and polite
• basic IT skills required
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• hardworking
• motivated
• ability to take the initiative
• good telephone skills
• well mannered
• team player
• confident at dealing with people at all levels
• good communicator
• self motivated
• reliable and adaptable
• outgoing
• professional
• willingness to take on challenges and to push oneself further
• drivers Licence
• smart appearance
• motivated and keen to learn new skills

Earnings for position apprentice

Responsibility

• provide a comprehensive support planning service in line with the Gateway policies, procedures and approach
• set up and maintain files and ensure that accurate and up to date records are kept of the support provided in accordance with Gateway policies
• provide comprehensive support planning service to customers in line with the Gateway policies, procedures and approach
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• set up and maintain customer files and ensure that accurate and up to date records are kept of support provided to customers in accordance with Gateway policies
• set up and maintain service user files and ensure that accurate and up to date records are kept of support provided to customers in accordance with Gateway policies

Requirements

• understanding of Safeguarding adults
• you don't need experience in care to start your career with Gateway
• knowledge and understanding of up to date legislation, government frameworks relevant to the client group
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• knowledge and understanding of up to date legislation, and government frameworks relevant to the client group
• ability to communicate effectively in writing including the preparation of reports & file notes
• you should have a positive attitude and patience together with good verbal and written communication skills
• you will be a team player and may help provide support flexibly to the service
• you will be a team player and may help provide support flexibly to any of our clients
• it’s vital that you align with our company values
• previous experience and understanding of Mental Health, Substance & Alcohol Misuse & Homelessness would be advantageous but not essential as full training and mentoring will be provided before starting in the role
• I prefer support workers who are confident and outgoing, level headed, upbeat, reliable, resilient and have an insight into working with vulnerable adults
• A minimum of two years’ experience, specific to community care at home is essential
• I prefer support workers who are confident and outgoing, levelheaded, upbeat, reliable, resilient and have an insight into working with vulnerable adults
• working in adult social care: 1 year
• shift pattern - 4 on 4 off - 8 pm– 8 am
• support Worker: 1 year
• care Workers: 2 years
• care: 2 years
• we do ask that you have a friendly, caring, positive attitude, and a willingness to help adults who are less able to remain in their own homes for as long as many others in society
• all we ask is that you have a friendly, caring, positive attitude, and a willingness to help those adults less able to remain in their own homes for as long as possible
• an awareness of post hospital discharge
• support Work Experience: Previous experience not essential, as full training and mentoring will be provided before starting in the role
• support Experience: Previous support experience is not essential as full training and mentoring will be provided before starting in the role
• SVQ qualification in Health and Social Care SVQ3 – or willingness to work towards it
• position: Full Time
• shifts: 8am – 3pm / 4pm – 8pm or 4pm -10pm
• enhanced Responder Service is a unique and innovative service supporting the Care at Home Services within the Inverness area. This is a collaborative between four local and established care providers who are committed to its success
• be able to deliver trusting and reliable support
• professionalism: You must be able to build professional, confidential and supportive relationships with your clients
• availability: Waking Nights
• gateway are looking for a support worker to work as part of a team who will deliver a mobile Enhanced Responder Service to clients, to be able to show compassion to the Inverness community and our people within it, show that you can work with dignity, respect, enthusiasm, demonstrating problem solving skills
• trained to meet SSSC registration standards
• availability: Days / Evenings / Waking Nights / Weekends \*shift times vary across our services

Earnings for position support worker

Responsibility

• greeting guests & meeting room set ups
• works Orders
• stock takes of office stores & ordering of office supplies
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• sorts and distributes incoming mail
• covers reception from time to time
• making and receiving telephone calls
• performs additional duties when required
• typing meeting minutes
• assisting existing teams with ad hoc administrative tasks
• answering Phone Calls
• delivery Notes
• fire Extinguisher checks
• types correspondence, meeting notes, and forms among other documents
• maintains financial database records
• ordering PPE for Staff

Requirements

• positive attitude
• well presented and polite
• all training will be offered on the job, but computer literate is a must
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• motivated
• A good attitude and ability to confidently speak with customers on the phone and via email are also essential
• confident with excellent communication skills
• ability to take the initiative
• team player
• excellent communicator
• ability to multitask and manage reception in conjunction with other administration duties
• confident at dealing with people at all levels
• confident
• good attention to detail
• reliable and adaptable
• deligient
• willingness to take on challenges and to push oneself further
• ability to demonstrate or gain a clear understanding of the firm’s in-house systems where training will be given
• motivated and keen to learn new skills
• excellent presentation, organisation and timekeeping skills
• awareness of confidentiality and safeguarding
• the ability to use own initiative, be able to work individually as well as part of a team
• must be well-presented with a clear, pleasant telephone manner
• good organisational skills
• good client care skills
• do you live within a local commute of High Holborn and how long would it take to travel

Benefits

• company car
• service car

Requirements

• positive attitude
• well presented and polite
• motivated
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• confident with excellent communication skills
• ability to take the initiative
• team player
• ability to multitask and manage reception in conjunction with other administration duties
• confident at dealing with people at all levels
• good attention to detail
• reliable and adaptable
• willingness to take on challenges and to push oneself further
• ability to demonstrate or gain a clear understanding of the firm’s in-house systems where training will be given
• motivated and keen to learn new skills
• excellent presentation, organisation and timekeeping skills
• all training will be offered on the job, but computer literate is a must
• awareness of confidentiality and safeguarding
• A good attitude and ability to confidently speak with customers on the phone and via email are also essential
• excellent communicator
• the ability to use own initiative, be able to work individually as well as part of a team
• must be well-presented with a clear, pleasant telephone manner
• good organisational skills
• good client care skills
• do you live within half an hour commute of Watford and how long would it take to travel

Responsibility

• prepare correspondence and documents to include transcribing digital dictation
• prepare mail and enclosures for dispatch
• arrange for all copying to be done
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• make appointments, arrange meetings and to maintain an up to date diary for the fee earners
• provide guidance to junior and temporary secretaries when required to do so
• progress client matters without fee earner supervision and in the absence of a fee earner
• administer filing which will include daily filing and the opening, closing, storage and retrieval of client files in accordance with the detailed procedures contained in the office manual
• undertake any specific training when required to do so and overall to have a responsibility towards self-development
• ensure the confidentiality of all the Firm’s and clients’ documentation and information. • Undertake on-line form filling requirements
• operate the Firm’s Case Management System
• consider improvements to the efficiency of the department
• undertake other duties as from time to time required
• attend clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firm’s standards for client care

Requirements

• advanced IT skills in relevant packages and excellent typing skills
• keeps up with fee earners work production and has a very good understanding of how their fee earner like to work
• high accuracy levels
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• prior knowledge of Leap or other case management systems
• demonstrates a pro-active approach to work with a positive attitude
• knowledge of law /legal practice
• demonstrates an excellent level of attention to client service, being able to interact well with both internal and external clients
• previous Legal Secretarial experience including at least 1-2 years experience in the conveyancing, other areas of law will be learning “on the job”
• demonstrates a willingness to take on other tasks as required by fee earner
• legal secretary: 2 years
• demonstrates clear commitment to the Firm and a genuine interest in legal work Demonstrates a high level of courtesy and respect in dealing with all clients, contacts and colleagues