Salary for it service engineer

Average salary

2100 £

Basic salary	400 £
Maximum Wage	3200 £

400 £
Lowest

1800 £
Average

3200 £
Highest

it service engineer - How much money do you make working at this position?

The average salary for the it service engineer position is 2100 £

Similar positions

android developer	5600 £
senior systems engineer	4600 £
senior .net developer	5600 £
c# developer	5600 £
3rd line support engineer	3100 £
user experience designer	4800 £
sql server dba	3900 £
software development engineer	4200 £
senior embedded software engineer	4600 £
information security manager	6100 £
sharepoint developer	5600 £
it recruitment consultant	2500 £
graduate software engineer	2500 £
senior php developer	4500 £
software project manager	4800 £
test manager	6000 £
business intelligence developer	4100 £
technical author	3500 £
data architect	8000 £
web content editor	3400 £

HAYS SPECIALIST RECRUITMENT 5 2 reviews	6600 £
ANGLIA COMPUTER SOLUTIONS BUSINESS	3166 £
YOURRECRUIT GROUP Based on 3 job offers	2916 £
HOUSING PLUS GROUP FINANCE Based on 2 job offers	2666 £
POST MY JOB	2500 £
DIGNITY PLC	2500 £
ADDITIONAL RESOURCES UK	2500 £
ACM RESOURCING	2500 £
LINKPOINT RESOURCES Based on 2 job offers	2500 £
DCS RECRUITMENT	2500 £

Salary in companies

HAYS SPECIALIST RECRUITMENT	6600 £	400 £ 6600 £
ANGLIA COMPUTER SOLUTIONS BUSINESS	3166 £	400 £ 6600 £
YOURRECRUIT GROUP	2916 £	400 £ 6600 £
HOUSING PLUS GROUP FINANCE	2666 £	400 £ 6600 £
POST MY JOB	2500 £	400 £ 6600 £
DIGNITY PLC	2500 £	400 £ 6600 £
ADDITIONAL RESOURCES UK	2500 £	400 £ 6600 £
ACM RESOURCING	2500 £	400 £ 6600 £
LINKPOINT RESOURCES	2500 £	400 £ 6600 £
DCS RECRUITMENT	2500 £	400 £ 6600 £

Comment on the job position of it service engineer

Benefits

company car
laptop

Requirements

if you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now
hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers
by applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
ability to work successfully as part of a team
ability to work independently
excellent customer service skills
excellent troubleshooting and assessment skills
confident, outgoing personality with clear written and verbal communication skills, comfortable dealing with all levels of clients
strong experience in providing 1st and 2nd line IT support in a professional setting
strong working knowledge of Windows 10, Windows 7 and Mac OS X
advanced problem-solving skills
ideally certified Microsoft, CompTIA, or Cisco certifications
team player who can work on their own initiative
proficiency in Azure cloud services, including user management, permissions, and resource optimization
network experience; LAN, WAN, Wi-Fi, including troubleshooting and configuration
ITIL V5 foundation or working towards and / or a relevant technical qualification such as O365 Admin
at least two years experience in an IT support role
good understanding of IT systems
excellent customer service / stakeholder management skills
highly organised and process focussed

Responsibility

inform the appropriate team accordingly if an issue is identified that it out of scope for support of the team
answering incoming help desk customer calls
resolving desktop support issues with clients
flexibility and a desire to expand your skills in all areas of IT are a must
receiving, responding, and following up with service requests and tickets
the installation, configuration, and upgrade of operating systems and software
the installation and configurations of computers, network infrastructures and peripherals
troubleshooting problems with computer systems, including hardware and software, e-mail; networks; and peripheral equipment
we’re looking for a Second Line IT Engineer who can grow alongside our company and is committed to developing their IT and problem-solving skills
overseeing our ticket system, ensuring tickets are being responded to and updated within our SLAs
responding promptly to client queries and technical issues, offering support via phone, email, and in-person interactions
troubleshooting hardware, software, and network problems, identifying root causes and implementing effective solutions
IT Service Desk Engineer to take responsibility and co-ordinate escalated tickets with other team members
managing and maintaining Azure cloud services, including user management, permissions, and resource optimization
primarily office-based role but site visits & client meetings will be expected
utilizing your expertise in Microsoft 365 to assist clients with email setup, configuration, and troubleshooting
help identify and develop policies and procedure that improve the client experience
deploying and managing InTune/Microsoft Endpoint Manager to secure and manage client devices remotely
general client relationship management and project work requirements
configuring and supporting Meraki networking equipment to ensure stable and secure network connectivity

Current offers for the position

EDINBURGH AIRPORT
Junior IT Service Desk Engineer

Ensuring EAL & third-party queries are promptly & professionally attended to. Escalate & directing support queries to appropriate channels.

Edinburgh

EDINBURGH AIRPORT
Junior IT Service Desk Engineer

Empathy and patience when dealing with users experiencing technical difficulties, and the ability to effectively listen to users’ issues and provide clear…

Edinburgh

CLOUDTECH24
Shift IT Service Desk/ Helpdesk Engineer

Responsible for logging requests reported by customers and internal staff via telephone and email. Assist remote users with technical support issues.

Woking

ADDITIONAL RESOURCES UK
3rd line Engineer / IT Service Engineer (MSP)

Location: Elland, West Yorkshire Salary: £30,000 - £40,000 Per annum + Excellent Benefits The Client: Our client is a well-established IT Managed Services Provider. They understand clients' business objectives, providing tailored services to foster strong, lasting relationships. The Role: As a Service Engineer, you will play a crucial role in ensuring the seamless operation of systems and the implementation of secure and efficient solutions for medium to large-scale deployments. This is an opportunity to contribute to a dynamic team in a fast-paced environment. Responsibilities: Install, configure, and maintain systems reliably. Design and deploy solutions for Medium and Large Scale projects. Conduct security audits on third-party suppliers. Assist in network design, integration, and complex solutions. Contribute to disaster recovery, backup planning, and network throughput. Troubleshoot and promptly resolve network issues. Manage network monitoring for optimal performance and availability. Lead desktop and helpdesk support, minimising disruptions. Enhance security measures, ensure compliance, and enforce policies. Provide expert guidance on network, security, and design matters. Ensure consistent network availability and user access. Maintain documentation of problems, resolutions, and impact assessments. Requirements Previous experience working as a 3rd line engineer, IT Service Engineer, Infrastructure Engineer, IT Engineer or in a similar role Prior experience in an MSP environment is essential. Deep understanding of network security best practices. Competence with Active Directory, Office 365, Hyper-V, VMware. Proficiency in both on-premises and cloud-based network technologies. Skill in configuring Wi-Fi, switches, routers, and firewalls. Familiarity with backup technolo

Elland

HOUSING PLUS GROUP FINANCE
Level 2 IT Service Delivery Engineer

Job Title: Level 2 IT Service Delivery EngineerSalary: £32,000 per annumLocation: StaffordHours: 37 hours per week, permanentWe currently have a great opportunity for an Level 2 IT Service Delivery Engineer to join our successful in-house service delivery team on a permanent basis.We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.The RoleAs a Level 2 IT Service Delivery Engineer, you will provide IT Service Delivery support across Housing Plus Group with a strong focus on end user device management. You will provide a full life cycle support of end user computing devices and on-site support of IT equipment. You will be responsible for the coordination of IT hardware across the group and evaluate products available for end users. You will train new users on how best to work their devices and advise existing users on better ways of using their IT.Skills and experience required:ITIL V5 foundation or working towards and / or a relevant technical qualification such as O365 AdminAt least two years experience in an IT support roleGood understanding of IT systemsAbility to use excel plus other Microsoft softwareExcellent customer service / stakeholder management skillsHighly organised and process focussedExcellent verbal and written communication skillsUK Driving Licence and access to a vehicle for business useDue to the nature of this role, a basic DBS will be required.What we can offer youAs well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we can offer 25 days’ holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and three concessionary

Stafford