Salary for it service engineer

Average salary


2100 £

Basic salary 400 £
Maximum Wage 3200 £
400 £
Lowest
1800 £
Average
3200 £
Highest

it service engineer - How much money do you make working at this position?

The average salary for the it service engineer position is 2100 £

Similar positions


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Companies with the highest earnings in position It service engineer


HAYS SPECIALIST RECRUITMENT 6600 £
ANGLIA COMPUTER SOLUTIONS BUSINESS 3166 £
YOURRECRUIT GROUP 2916 £
HOUSING PLUS GROUP FINANCE 2666 £
ADDITIONAL RESOURCES UK 2500 £
POST MY JOB 2500 £
DIGNITY PLC 2500 £
ACM RESOURCING 2500 £
LINKPOINT RESOURCES 2500 £
EDISON HILL 2500 £

Salary in companies


HAYS SPECIALIST RECRUITMENT 6600 £
400 £ 6600 £
ANGLIA COMPUTER SOLUTIONS BUSINESS 3166 £
400 £ 6600 £
YOURRECRUIT GROUP 2916 £
400 £ 6600 £
HOUSING PLUS GROUP FINANCE 2666 £
400 £ 6600 £
ADDITIONAL RESOURCES UK 2500 £
400 £ 6600 £
POST MY JOB 2500 £
400 £ 6600 £
DIGNITY PLC 2500 £
400 £ 6600 £
ACM RESOURCING 2500 £
400 £ 6600 £
LINKPOINT RESOURCES 2500 £
400 £ 6600 £
EDISON HILL 2500 £
400 £ 6600 £

Comment on the job position of it service engineer

Benefits


  • company car
  • laptop

Requirements


  • if you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now
  • hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers
  • by applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
  • ability to work successfully as part of a team
  • ability to work independently
  • excellent customer service skills
  • excellent troubleshooting and assessment skills
  • confident, outgoing personality with clear written and verbal communication skills, comfortable dealing with all levels of clients
  • strong experience in providing 1st and 2nd line IT support in a professional setting
  • strong working knowledge of Windows 10, Windows 7 and Mac OS X
  • advanced problem-solving skills
  • ideally certified Microsoft, CompTIA, or Cisco certifications
  • team player who can work on their own initiative
  • proficiency in Azure cloud services, including user management, permissions, and resource optimization
  • network experience; LAN, WAN, Wi-Fi, including troubleshooting and configuration
  • ITIL V5 foundation or working towards and / or a relevant technical qualification such as O365 Admin
  • at least two years experience in an IT support role
  • good understanding of IT systems
  • excellent customer service / stakeholder management skills
  • highly organised and process focussed

Responsibility


  • inform the appropriate team accordingly if an issue is identified that it out of scope for support of the team
  • answering incoming help desk customer calls
  • resolving desktop support issues with clients
  • flexibility and a desire to expand your skills in all areas of IT are a must
  • receiving, responding, and following up with service requests and tickets
  • the installation, configuration, and upgrade of operating systems and software
  • the installation and configurations of computers, network infrastructures and peripherals
  • troubleshooting problems with computer systems, including hardware and software, e-mail; networks; and peripheral equipment
  • we’re looking for a Second Line IT Engineer who can grow alongside our company and is committed to developing their IT and problem-solving skills
  • overseeing our ticket system, ensuring tickets are being responded to and updated within our SLAs
  • responding promptly to client queries and technical issues, offering support via phone, email, and in-person interactions
  • troubleshooting hardware, software, and network problems, identifying root causes and implementing effective solutions
  • IT Service Desk Engineer to take responsibility and co-ordinate escalated tickets with other team members
  • managing and maintaining Azure cloud services, including user management, permissions, and resource optimization
  • primarily office-based role but site visits & client meetings will be expected
  • utilizing your expertise in Microsoft 365 to assist clients with email setup, configuration, and troubleshooting
  • help identify and develop policies and procedure that improve the client experience
  • deploying and managing InTune/Microsoft Endpoint Manager to secure and manage client devices remotely
  • general client relationship management and project work requirements
  • configuring and supporting Meraki networking equipment to ensure stable and secure network connectivity

Current offers for the position


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