GLENEAGLES

Requirements

• welcome our guests and learn the craft of luxury guest relations as part of our Front of House team
• deliver a Fine Dining experience that’s second to none in our renowned Strathearn Restaurant
• help make celebrated moment ever more special and memorable as part of our Private Dining team
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• learn how to create a laid-back experience in our Casual Dining restaurants
• become a cocktail connoisseur as a member of our Bars Lounge team
• make our guests’ stay extra warm and comfortable as part of our housekeeping team
• experience the passion and camaraderie of the kitchen as you join our Culinary team
• provide relaxing and nurturing experiences that elevate our guests’ wellbeing as part of our Leisure team
• strive to be able to answer all of our guests enquiries as part of our Playground Planning team

Trade

• architecture
• real Estate
• Architecture
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• Real Estate

Earnings for position apprentice

Responsibility

• delivering the highest cleanliness and organisation in all of the bar and guest areas
• playing a significant part in making sure our Room Service experience runs without a hitch, and our service is smooth for each and every guest
• we are currently seeking an experienced, attentive and confident Afternoon Tea Waiter to join our Glendevon team
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• working closely with your kitchen colleagues, ensuring hygiene throughout the kitchen is impeccable, including our cutlery, crockery and glassware
• you’ll present drink menus, make any specific recommendations and help to answer any guest queries
• professionally presenting drink menus, making any specific recommendations and help to answer any guest queries
• you’ll lead daily briefings with the service team to ensure all relevant information is shared, understood and applied directly

Requirements

• in return you’ll receive
• A highly competitive rate of pay, plus tips and gratuities
• A fantastic range of fantastic perks and benefits
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• world-class experience in one of the world’s most iconic luxury hotels, learning from the best in the business
• A complimentary career consultation, if you’re keen to explore wider opportunities with us beyond the Summer period

Trade

• food Preparation & Service
• Food Preparation & Service

Earnings for position waiter

Responsibility

• accountable for the implementation of all Health and Safety, Food Safety and statutory compliance and training across all kitchens, you’ll ensure our systems and procedures are watertight
• interacting and building strong working relationships with all other departments across, always clear and precise in your communication

Earnings for position executive chef

Responsibility

• you’ll ensure all guest folios are settled within 24 hours of departure and the appropriate follow up with those remaining open, ensuring our credit policies are adhered to at all times
• communicating and creating strong working relationships with front and back kitchen teams; ensuring menus are always up to date and moral is high
• building strong relationships with multiple stakeholders across Townhouse is key, working together to create incredible member and guest journeyss of the highest possible standard
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• offering accurate information on all aspects of guests travel, managing all Gleneagles driver bookings accurately, you’ll make sure transportation is slick and professional, every time
• planning for success, you’ll meet with the department Head Chef on a daily basis to discuss menu and guests’ food requirements, including highlighting any guest allergies, alongside raising any other food service requirements to pre-empt any expected challenges
• assisting our Front of House Management team, leading and ensuring our Guest Services team meets and exceeds our operational goals and service demands
• maintaining stock beds, planting out herbs and vegetables and expertly using cold frames
• proactively liaising with the host team; ensuring table plans are in place and awareness of group bookings or special requests
• ensuring the safe removal, segregation, and storage of all recycling materials
• contacting and responding to our guests, group contacts and event organisers through their preferred method of communication, always within the highest standard timeframes; 24 hours for emails, 5 minutes for text messages
• following, at all times, Health Safety regulations and ensuring your working areas are maintained to the highest possible standards
• we are currently seeking highly organised, experienced and supremely professional Guest Experience Supervisor with an eagle eye for detail to play an integral role in managing a multi-faceted team
• completing daily opening or closing procedures including; end of night cash up when required, assisting in completion of the daily handover
• ensuring your team are maximising revenue by upselling the facilities, you’ll play your part in ensuring our guests enjoy a unique experience; you’ll make the appropriate reservations and ensure detail is key
• maintaining guest confidentiality and security at all times, you’ll follow GDPR guidelines to enhance our guests’ stay, obtaining and recording accurate information on guest profiles for future stays
• working alongside our kitchen and service teams, you’ll ensure all of the required daily check lists and work sheets are in order, recorded and files, with supreme efficiency, setting our standards high, with the team following your lead
• allocating the daily tasks per shift for monitoring and recording, in line with our daily business requirements
• managing the delivery, collection of messages, packages etc. to and from guest rooms and if necessary, organise the shipping of goods to their destination
• supporting your team members and ensuring an effective and efficient handover of any outstanding issues to the next team on shift

Trade

• installation & Maintenance
• Installation & Maintenance

Earnings for position supervisor

Responsibility

• ensuring the safe removal, segregation and storage of all recycling materials
• you’ll be responsible for making sure all crockery, cutlery and glassware are cleaned to the highest standards before reaching our guests, you’ll have an eagle eye for detail and understand the part you play in making sure every element of our service is 5 star
• you’ll be responsible for making sure all crockery, cutlery and glassware are pristine before reaching our guests, with outstanding attention to detail you’ll absolutely understand the part you play in making sure every element of our service is 5 star
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• you’ll be responsible for making sure all crockery, cutlery and glassware are cleaned to the highest standards before reaching our guests, you’ll have an eagle eye for detail and understand the part you play in making sure every element of our service is perfect
• storing all equipment; crockery, glassware, cutlery in each outlet accurately and safely; making sure that the highest standards are maintained in all storage areas and we can find what we need, when we need it

Earnings for position kitchen porter