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Estimated salary
£ 4374
Median salary at SAFEGUARD MEDICAL HOLDCO
£ 3833Lowest salary
£ 4395The average salary
£ 5000Highest salary
Do you believe that workers at SAFEGUARD MEDICAL HOLDCO are paid fairly?
SAFEGUARD MEDICAL HOLDCO is looking for employees for positions:
customer service manager
customer service manager
quality inspector
accounts payable
administrator
warehouse manager
sales administrator
financial reporting accountant
operations manager
Requirements
recognised Leadership and Management qualification – level 5
university degree in a related field
A minimum of 10 years' Customer Service experience, demonstrating clear progression, with a minimum of 5 years' experience at management level
ability to work with a range of stakeholders and manage relationships effectively
knowledge/experience of SAGE CRM
thrives in a transformational environment, emerging business, building best-in-class processes
ability to interact, challenge and communicate effectively with team members at all levels within the organisation
ability to work independently or in a team environment with troubleshooting and problem-solving skills
Responsibility
oversee the achievement and maintenance of agreed customer service levels and standards, reporting on performance and potential improvements
key account management – assure continued relationships with an extensive base of high-value customers
develop and proactively manage key internal customer relationships
develop service procedures, policies and standards
analyse statistics and compile accurate reports
working alongside the Vice President of Sales Director to develop customer service strategies, which also consider immediate and long-term team member requirements
keep ahead of industry’s developments and apply best practices to areas of improvement
control resources and utilise assets to achieve qualitative and quantitative targets