LAURA HARRIS RECRUITMENT

Responsibility

• A well-established fashion company based on Carnaby Street is seeking an experienced Store Manager to join their team
• your presence on the sales floor will set the standard, making you a prominent figure in our client's retail success
• the store often hosts exciting events to enhance its appeal and attract customers
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• lead and motivate a team, driving performance and fostering a positive work environment
• act as a brand ambassador, promoting our client's brand and culture to customers
• recruit, inspire, and cultivate staff to realise their full potential
• utilise strong commercial acumen to maximise sales and achieve set targets
• align with the company's social and environmental mission
• conduct regular meetings with department leaders to discuss performance, align on business goals, and highlight focus areas
• oversee day-to-day store operations, adhering to company policies and procedures
• champion actions that directly impact the brand's mission
• effectively use manpower planning tools to ensure teams deliver outstanding customer service
• enhance customer satisfaction by creating a memorable shopping experience
• maintain the highest standards of customer service, visual standards, profitability, and store productivity
• monitor and analyse sales data to adapt strategies to meet business needs
• join our client's team as an Assistant Store Manager and become part of a group of passionate, knowledgeable, and energized store teams dedicated to delivering an exceptional shopping experience for our customers
• collaborate with the Retail Director to align store objectives with company goals
• we're seeking a talented Store manager who thrives in a dynamic environment, embrace a vibrant lifestyle, possess a deep understanding of our client's brand and customers, and have a drive to grow and succeed
• take personal ownership of store performance and make strategic commercial decisions
• as the Assistant Store Manager, you'll play an integral role within the Store Management team, inspiring, coaching, and leading your colleagues to achieve excellence
• as the Store Manager, you will be responsible for leading and motivating a team, ensuring the store's success and delivering a seamless customer experience
• organise and plan events to increase footfall and promote the store
• as a natural leader, you will inspire, develop, and support your team to help them reach their full potential, fostering a lively and engaging atmosphere
• identify and capitalise on business opportunities that drive results
• monitor inventory levels and implement effective visual merchandising strategies
• provide regular performance evaluations and coaching to team members
• liaise with department heads such as Stock & Logistics, Product Management, and Customer Service Management to address customer feedback, optimise stock replenishment, and review overall store progress

Requirements

• proven experience in a managerial role, preferably within the retail sector
• managed a store with a minimum turnover of 2 million
• experience managing a team of 10 or more
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• managed a minimum team of 10 or more
• managing a turnover of 2 million or more
• ideally you will be from a fashion or lifestyle retailer brand
• strong leadership skills and the ability to motivate and manage teams effectively
• customer-centric decision-making is integral to the role
• commercial awareness and a track record of driving sales growth
• passion for delivering exceptional customer service
• detail-oriented with excellent organisational and problem-solving abilities
• proactive approach to driving operational efficiency
• exceptional communication and interpersonal skills
• managing upto 6 department managers: 3 years
• assistant Manager: 2 years
• management 10 + people: 2 years
• management of 2 million turnover or more: 2 years
• managing a team of 15+: 1 year
• managing upto £75 million turnover: 3 years
• managing store turnover of 2 million or more: 2 years
• managing a turnover of 2 million +: 2 years
• managed a team of 10 or more: 2 years
• managing a turnover of 1 million +: 1 year
• general Manager Retail: 3 years
• managing a team size of minimum 20: 2 years
• fashion or beauty management: 1 year
• luxury Fashion management: 1 year
• operations management: 2 years

Earnings for position store manager

Responsibility

• collaborate with the UK Buying and Design teams to comprehend customer requirements
• remain abreast of UK fashion trends and product evolutions within my client's portfolio
• engage closely with Fabric Sourcing to guarantee the timely delivery of key seasonal fabrics
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• thoroughly understand the product offerings from the Country/Region to devise and execute strategies for meeting sales targets
• continuously assess the supplier base alongside the Merchandising Manager and seek out new suppliers as needed
• undertake supplier visits and relay market insights to the UK buying and design teams to highlight territory strengths
• collaborate with the Merchandising Manager to set sales budgets for each relevant product category/department
• organize and deliver presentations, manage customer visits & buying expeditions, ensuring these interactions are meticulously prepared to leave a lasting impression
• regularly monitor sales performance against budgets and adjust strategies accordingly
• lead and develop your team, assess and allocate workload to guarantee equitable distribution among team members
• adapt to new, evolving, or challenging situations, guiding the team to remain optimistic and motivated
• establish meaningful goals for your team that align with the organization's strategic objectives
• fulfill additional duties as mandated by the company and in accordance with company policies, contributing to the business's growth and success

Requirements

• A minimum of 5-8 years of relevant experience in Product Development/Buying/Design, preferably with exposure to the UK market
• extensive technical knowledge across the specified departmental areas
• A strategic mindset capable of offering a competitive advantage
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• A solid background in design or product development within the relevant product group
• exceptional planning abilities, with a knack for prioritising tasks and meeting deadlines
• strong leadership qualities, exceptional team player capabilities, and decisive
• product Development / Buying or Design: 5 years
• proactive, dependable, and adept at juggling multiple tasks
• working with UK Market: 3 years
• outstanding communication, presentation, and interpersonal skills
• design or pd in one of the mentioned products: 5 years
• self-driven with the ability to operate under pressure and autonomously
• robust analytical, negotiation, and problem-solving abilities

Earnings for position product manager

Responsibility

• assist customers in person, over the phone, and via email
• provide product information and answer customer inquiries
• process sales transactions accurately and efficiently
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• build a fantastic rapport with VIP clients
• maintain a clean and organised sales floor
• assist with inventory management and restocking shelves
• collaborate with the sales team to achieve sales targets
• upsell products to maximize sales opportunities

Requirements

• previous experience working with a luxury fashion brand
• previous experience handling VIP clientele
• strong phone etiquette and customer service skills
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• basic math skills for processing transactions
• ability to effectively communicate product features and benefits to customers
• exceptional time management and organisational skills
• ability to work well in a team environment
• previous experience in retail or sales is preferred but not required
• luxury retail sales: 1 year
• handling VIP clients: 1 year

Earnings for position sales assistant

Responsibility

• A vital part of your role will be managing change effectively
• manage diverse projects across all project phases, ensuring successful project delivery
• lead the formation of multidisciplinary project teams for project-specific deliveries
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• maintain a comprehensive project status overview and provide regular updates to various forums
• we are in search of an innovative and dynamic Project Manager who will drive the successful completion of our diverse range of projects
• foster continuous contact with project sponsors and suppliers, ensuring comprehension and commitment to plans and requirements
• this role demands expert project management skills and the ability to lead cross-functional teams, including both internal and external stakeholders from various technical and business disciplines
• facilitate the collation of project requirements and assist users in defining their technical and operational needs
• your responsibilities will encompass developing meticulous plans, providing guidance and support to the project team, and maintaining a clear line of communication with stakeholders to ensure project success
• oversee the creation of project specifications and agreement on project scopes
• offer advice and influence internal and external parties, including senior management
• as the Project Manager at your primary responsibility is to ensure strict adherence to organisational procedures, goal setting, and the realisation of benefits from project implementation
• your role includes effective communication with these stakeholders, setting clear expectations, and ensuring their support throughout the project lifecycle
• develop and maintain project documentation, project plans, and coordinate activities, ensuring strong communication with all stakeholders. This includes identifying objectives, meeting them, and realizing the benefits of implementations
• ensure the quality of project delivery, implementing quality management plans to maintain work standards
• you will accomplish this by consistently applying best practices within the profession and adhering to the controls and procedures set by the Portfolio Management Office
• you will leverage your experience to guarantee that projects under your guidance deliver the required outcomes within predefined quality, time, and cost constraints
• these projects will often involve close collaboration with essential third-party suppliers and a diverse set of stakeholders, including Technical Service, Retail, IT, Product Management, Merchandising, Customer Insight, and PMO teams
• identify, assess, and manage project risks and issues, escalating exceptions when necessary
• this role offers a remarkable opportunity to shape and advance project management practices within a dynamic and fast-paced environment, aligning with our commitment to redefining luxury
• provide clear and accurate progress reports in line with the Governance & Reporting Calendar
• A key responsibility of the Project Manager is acting as a crucial link between Restaurants and Kitchens and the numerous stakeholders across our organisation
• contribute to the continuous enhancement of processes and procedures governing project delivery
• assess and monitor resource demands for projects, avoiding clashes and prioritizing resources effectively
• appoint and manage consultants and third parties to support project delivery
• monitor project costs, timescales, and resource utilization, taking action when they deviate from agreed tolerances
• monitor and manage project work, using the appropriate tools and techniques to track progress, identify variances, take corrective actions, and communicate these to all stakeholders
• forecast and set budget requirements, ensuring the efficient use of available resources

Requirements

• formal Project Management qualification, e.g., Prince 2 Practitioner, MSP
• preferred degree qualification
• extensive experience in managing Restaurant & Kitchen projects, from initiation through to implementation, as well as associated methods and tools
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• familiarity with Agile methodologies and integrating Agile practices within a standard project framework
• proven track record in overseeing large and medium-scale hospitality projects
• proficiency in risk and issue management
• demonstrated capability in governance, quality management, budget control, and managing timescales
• strong planning and control skills using recognized planning tools, e.g., Microsoft Project
• project Management hospitality or retail: 3 years
• expertise in relationship management, stakeholder management, change management, and communication
• agile methodology: 2 years
• experience managing supplier relationships, both commercial and contractual
• governance: 3 years
• stakeholder Management: 3 years
• broad business knowledge, including commercial and financial acumen for effective budget management and business case construction
• budget Management: 3 years

Responsibility

• recruitment
• manage the recruitment process from start to finish and be the go-to person for recruitment queries
• obtain approval and JD from hiring managers and update job descriptions and advertise all vacancies internally and externally as required
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• screen candidate applications for vacancies as requested
• set up interviews; book meeting rooms, liaise with candidates, hiring managers and agencies, and send out interview confirmations
• involved with screening applications and arranging the assessment centre for the International Graduate Programme recruitment
• assist with the production of employment contracts for new starters
• manage the security checking process for all employees, temps and contractors
• manage the on-boarding process for new starters – send out the referencing link from our employment screening agency to all candidates
• update trackers promptly with all the relevant information
• complete all reference requests for previous employees
• run the Corporate Induction for new starters bi-monthly

Requirements

• 2-3 years experience as a recruitment advisor within an internal retail driven company
• experience working on senior head office roles
• experience within HR is preferable although not a requirement
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• the role is split between the site in Shepherds Bush and Stratford
• internal Recruitment: 2 years
• recruitng Head office senior roles: 2 years