EMPLOYMENT SPECIALISTS

Responsibility

• underwrite New and Existing Business profitably and accurately
• assessing standard and non-standard underwriting information
• development of pricing proposals for new Scheme opportunities
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• underwriting Property risks profitably, accurately and consistently to help win and retain Business
• underwrite commercial business profitably and accurately
• build effective trading relationships with Brokers by talking confidently on the phone
• underwrite Commercial Business profitably and accurately
• offering appropriate quotations and underwriting within set authority limits
• assisting the wider Group in the production and refresh of pricing models as required
• deciding the terms to provide suitable premiums
• maintain and develop business relationships with your Brokers
• providing an excellent service to Customers and Partners
• maintain and develop Business Relationships with your Brokers
• profitably Underwriting large complex Fleet risks
• produce timely and accurate documentation
• building and maintaining strong relationships with your Brokers
• identifying improvements in current pricing process and implementing those changes
• effectively implement underwriting controls and service levels
• learn to profitably Underwrite Fleet risks
• effectively implement Underwriting controls and service levels
• contributing to loss ratio control by effectively investigating poorly performing accounts
• liaising with the accounts department to assist with premium collections
• review the performance of existing Scheme business
• share your Underwriting experiences with other team members
• building relationships with Brokers to help win and retain Business
• peer coaching and referral support
• provide administrative support to the Fleet Team
• peer coaching and Referral support
• contributing to the improvement of profitability by implementing actions agreed with Brokers to improve account performance
• keeping up to date with and adhering to technical and regulatory matters
• recommend renewal terms and support the Commercial team with renewal presentations
• supporting with the development of colleagues by coaching and acting as a reference point
• attendance at meetings to discuss and evaluate large renewal proposals
• referrals to Capacity Providers where they fall outside the terms of the Binder Authority
• negotiate with Underwriters to agree and vary terms of Binding Authorities
• build effective trading relationships with Brokers through trading activity to be recognised as a positive trading partner, contributing to achievement of results
• attendance at regular conference calls with Underwriters and Capacity Providers and quarterly underwriting review meetings
• assisting with external underwriting audits
• responding to Broker demands in a timely manner and keeping them informed
• underwrite New Business profitably and accurately

Requirements

• you need to have a strong ability to communicate and negotiate, be self-motivated and be able to analyse information accurately
• also having a positive attitude, being able to switch priorities and to problem solve effectively will be advantageous
• this is a hybrid role which will allow you the flexibility of working in the office and at home
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• we are looking for an Underwriter ideally with Household experience or someone with an Underwriting background who is interested in dealing with Property risks
• underwriting: 1 year
• with a dynamic and inclusive culture, this organisation has the ambition to be one of the most inspiring companies to work for
• promoting work life balance within a supportive environment to encourage growth and development, customers are at the heart of our Client's values, which in turn provides the opportunity to develop your technical skills and knowledge focussed on your customer
• job Types: Full-time, Permanent

Earnings for position underwriter

Responsibility

• manage from notification to settlement Commercial claims including many with Large Losses
• review and prepare Proportional Treaty Statements and Non-Proportional Claim collections for settlement
• receive and action claims instructions in a timely manner and gain prompt agreement
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• working with the Claims Managers to ensure timely delivery of Client service
• dealing with queries from clients and Insurers
• calculate and prepare Proportional and Non-Proportional Reinsurance Recoveries
• notification to Insurers of a new claim, providing advice to Clients and working with colleagues on delivery
• establishing how and why events occurred and the legal liabilities which may arise
• negotiating to reach the best settlement possible for your clients whilst maintaining a good relationship with Insurers and claimants
• provide up to date Financials for Clients
• ensure that claims are processed within agreed standard practices and procedures
• drive claims settlements with Insurers, based on your technical and market knowledge
• obtain all necessary evidence and relevant documentation including detailed statements from witnesses and other informative sources
• provide accurate technical advice on policy coverage and explain the correct claims process
• maintain Credit Control records
• create and maintain claims files electronically
• build constructive Client and third party relationships
• determine appropriate action for resolution of the case
• maintain accurate system records including amendments of reserves and reporting upwards where appropriate
• client contact for Cedant specific knowledge
• advise, update and where necessary negotiate open market claims
• work with external parties, including Loss Adjusters, Surveyors and Solicitors to ensure timely delivery for your Clients
• correspond with all parties to the case quickly and professionally
• monitoring of Collateral and outstanding balances
• communicate in detail with carriers, third parties and service providers
• supporting colleagues to produce accurate and updated renewal information for the Corporate team
• control the progress of the case
• month End Reporting
• ensure that all financial aspects are handled in a timely manner
• ensure the secure efficient and auditable handling of client monies
• obtain medical or expert evidence and wage information where appropriate
• investigate and resolve high value, complex, contentious and strategically important claims to ensure they are properly reserved and settled at optimum cost
• negotiate settlement where appropriate, in accordance with authority limits
• obtain claims agreement as per contract conditions or within appropriate timescales and ensure the secure, efficient and auditable handling of client monies
• instruct and control defence solicitors, through to Trial if necessary
• ensure that costs are kept to a minimum
• provide structured feedback on any large loss claim outcome where wider technical benefit is identified
• provide guidance and support to junior Claims Handlers through coaching

Requirements

• claims Processing: 1 year
• ipswich: reliably commute or plan to relocate before starting work

Earnings for position claims handler

Responsibility

• understand the Client's business and fully support their Insurance requirements
• understand the Client's business, continually working with the Account Executives to fully support any specific client requirements
• ensuring the adequacy and appropriateness of your Client’s cover
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• support the delivery of your clients' business and risk management needs through the provision of high quality service
• participate in renewal planning, anticipating and preventing possible issues
• checking the accuracy of policy documentation
• keep track of impending renewals, gathering renewal information in good time to enable terms to be obtained
• manage and co-ordinate workflow around renewals for your clients
• manage and coordinate workflow around renewals for your clients
• resolving client enquiries in a friendly, professional and timely manner
• liaise with Account Executives and Client facing teams to ensure the timely preparation of market documentation
• delivery of reliable, high-quality and timely technical and administrative support
• negotiating with Insurers
• attend relevant meetings, ensure notes and follow up actions are completed
• liaising with the Account Executives
• support the creation of presentations for both new and existing clients
• develop and maintain close working relationships with Brokers & Account Executives
• perform quality control checks on all documentation prior to broking
• generate and issue evidence of cover, debit notes and closing instructions
• undertake second pair of eyes checks at relevant stages of the placement process
• produce data, statistics and information packs in support of the client's Insurance programme
• produce contractual documentation to a high level and within timescales
• undertake overseas / electronic marketing of risk where necessary
• produce data, statistics, and information packs in support of the placement of a client's programme
• support the creation of slips, endorsements, MTA's
• review, monitor and provide resolution to technical questions from clients, markets, credit control and claims to ensure that the client's best interests are maintained
• ensure contract records are accurately maintained within the system
• manage and resolve queries from clients and Insurers
• you will be familiar with and adhere to strict FCA, DPA, TCF, and MID regulations and liaise with your Customer via telephone, email and occasionally face-to-face
• delivering documentation and client support compliantly

Earnings for position insurance advisor

Responsibility

• placing Insurance Programmes for a major Client portfolio which is growing significantly and consistently
• handling your own portfolio of business customers
• placing multi-class programmes of insurance for a portfolio clients
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• renewal negotiations with insurers and some customers
• ensuring the adequacy and appropriateness of your Client's cover
• ensuring the adequacy and appropriateness of cover
• changes in risk
• checking the accuracy of policy documentation
• claims notification
• resolving client enquiries in a friendly, professional and timely manner
• regular contact with your customers
• negotiating with Insurers
• resolving Client enquiries in a friendly, professional, and timely manner
• providing effective day to day management of the client relationship
• using specialist insurance broking software and electronic trading facilities
• liaising with the Account Executives
• undertaking renewal broking exercises and negotiating with insurers
• developing technical knowledge across a broad range of Commercial insurance business
• liaising with the Account Executive
• updating risk information
• developing and maintaining strong client and insurer relationships
• negotiating with insurers
• client visits in support of the Account Executive
• servicing and administering this portfolio, including
• liaising with the Account Executive or Account Director
• providing technical expertise across a broad range of commercial insurance business
• occasional client visits in support of the Account Executive
• occasional client visits in support of the Account Executive or Account Director
• undertaking renewal broking exercises, including

Requirements

• ipswich: reliably commute or plan to relocate before starting work

Earnings for position commercial account handler

Responsibility

• providing a comprehensive customer service to meet the insurance needs of clients and providing support to the Personal Lines team
• checking new policy documentation for accuracy and forwarding to clients or liaising with insurers
• negotiating and inviting the renewal of allocated clients’ policies
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• ensuring the adequacy and appropriateness of your Client’s cover
• ensuring all client records reflect the current risk on cover at all times
• checking the accuracy of policy documentation
• provide administrative support as and when required in obtaining new business quotations and arranging cover
• resolving client enquiries in a friendly, professional and timely manner
• processing mid-term adjustments and MID updates as required
• negotiating with Insurers
• processing quotes within SLA timescales
• liaising with the Account Executives
• dealing with clients’ day-to-day enquiries, responding promptly and managing expectations
• developing knowledge across a broad range of Commercial insurance business
• providing support to team members to ensure client needs are met
• maintaining an effective diary / activity / task system
• ensuring cover notes / green cards are issued where appropriate
• collating meeting notes, documenting and completing actions as required
• liaising with the Claims department with claims queries / reports

Requirements

• at least 2 years’ insurance experience
• knowledge and experience within household insurance is preferred
• excellent communication and organisational skills
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• good IT skills are essential
• ideally, the successful candidate will hold the Cert CII qualification or be working towards it
• norwich: reliably commute or plan to relocate before starting work

Earnings for position account handler