CENTRE LEISURE

Responsibility

• bridport Leisure Centre is currently recruiting a Lifeguard/Leisure Assistant
• visions Leisure Centre, Cumnock
• be focused on delivering excellent customer service standards
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• we are looking for an exceptional team member to work within our team at visions leisure centre
• you will have good communication skills and the ability to engage with members of the public confidently
• JOB TITLE Recreational Assistant
• provide lifeguard duties for learn to swim lessons ranging from non-swimmers to competent swimmers
• DEPARTMENT/SECTION Sylvestrian Leisure Centre
• holding a current RLSS NPLQ is desirable, however, training can be given
• supporting with customer queries and resolving any issues on site when possible
• LINE MANAGER Duty Manager
• we will also provide you with extra training, to make sure you are familiar with everything required of you
• health and safety checks on site
• to supervise the Swimming Pool and associated facilities in accordance with the written procedures
• this post is subject to an Enhanced DBS check and satisfactory references
• to supervise the Lifeguards in accordance with laid down procedures, including the organising and control of rotations
• strategy and External Relationships
• maintain the facility to a high standard
• everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week The successful candidate will be supporting health and safety operations, driving customer service excellence and be part of a diverse motivated team We need an Operations Assistant who will…
• to supervise the use of the facility by customers, in accordance with procedures
• represent the organisation to our customers and partners, supporting a positive customer experience
• liaise with the swimming teachers and coordinator to advise of any issues that arise
• as a vital part of the team you will be hardworking, have a flexible and positive attitude and ideally have experience working within a team environment
• to assist swimmers in difficulty, applying first aid and artificial respiration where necessary
• ensure advice, general information and safety instruction is conveyed to customers
• you will provide a safe environment for learning to swim as well as excellent standards of customer care for swimmers and their families on every visit
• to carry out cleaning duties as directed
• if you have a keen interest in sport and leisure and have a strong swimming ability, then this could be the right choice for you
• to assist with water testing and the maintenance of these records
• this is not a complete list of all the areas of responsibility and the post holder will be expected to undertake such other duties and responsibilities of an equivalent nature, as may be determined by the Centre Manager from time to time
• to assist duty staffing with achieving high levels of service, including dealing with general enquiries and customer needs
• we are seeking an enthusiastic individual available to work 40 hours per week on a 3-week rota pattern to include a combination of morning, afternoon, evening and weekend shifts
• attend and pass monthly competency training
• assemble and dismantle equipment, maintaining a safe and clean environment for users at all times
• deal with customer queries
• to assist with the general maintenance of the facility including filtration, disinfection, mechanical and electrical plant, as directed by a senior team member

Requirements

• A valid National Pool Lifeguard Qualification and able to
• ability to represent the interest of the Camelford Leisure Centre
• 6 months experience in a similar role desired
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• ability to use in external administrative systems
• experience of leading effective communication to a team
• experience handling difficult situations and customers
• complete an Enhanced Disclosure and Barring Service
• make IT bookings and handle cash on a daily basis
• complete Child Protection Training
• ability to communicate effectively, both verbally and in writing, with a broad range of customers, colleagues, employees and stakeholders
• promote and safeguard the welfare of all children and adolescents they are responsible for, or whom they come into contact
• A can-do attitude
• ability to pro-actively identify risks, react dynamically and report accurately incidents in the facility
• A real focus on customer service
• ability to set up and dismantle leisure equipment & advising on its safe usage
• passion and personality
• knowledge of health and safety
• be a great team player
• ability to attend training sessions, employment is subject to compulsory attendance at regular specialist lifeguard training in accordance with approved operating procedures

Earnings for position lifeguard

Responsibility

• develop, direct and co-ordinate staff resources effectively to deliver the Trust’s operational requirements
• create a strongly motivated, innovative and responsive staff team, through open communication and leadership
• implement agreed HR Policies and procedures in accordance with our policy and practice
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• identify potential improvements, efficiencies and cost savings
• develop, implement and review operational processes and procedures
• actively implement all aspects of Health & Safety and promote a strong H&S culture throughout our sites and activities
• continuously review risks and update procedures
• oversee and direct day-to-day activities in all areas to achieve high standards of performance, operational efficiency and customer satisfaction
• implement appropriate training and staff development programmes to continually improve the performance of the staff team and ensure the highest standards are maintained in all areas
• develop appropriate and professional relationships with Trustees, as required
• contribute to the successful growth and future development of the Trust and its planned activities
• to carry out any additional duties as required by the line manager
• 13. To record any serious incidents correctly and notify the appropriate persons immediately
• to assist with the induction’s, training and Performance & Development Appraisals of staff as required
• to support and contribute to the company’s mission statement – ‘To create active places and healthy people’
• perform any other relevant activities commensurate with the grading of the post, as required by your Manager
• to carry out any general administrative duties that may be required
• 11. To check and sign for the delivery of goods/completion of services if required
• 14. To assist customers with any inquiries and conduct tours of the Centre if necessary
• develop and continuously review housekeeping and hygiene procedures to ensure the facilities and amenities are always presented to the highest standards
• supervision of all staff on shift, effectively and efficiently allocating work and carrying out any other duties as required commensurate with posts level of responsibility
• ensure all members of the team are effectively supervised and that all people management procedures are effectively operated within the team
• to ensure the efficient day to day operation of the Centre
• to carry out duties of other members of staff if necessary, e.g. cover for breaks, holiday, sickness etc
• 16. To be responsible for till floats and adequate charge provision, and if necessary, the cashing up/reconciliatory of the Centres tills

Requirements

• A minimum of 2 years proven operational experience and responsibility in the Leisure Industry
• A detailed understanding of the day-to-day operations of a sports and fitness facility, both dry and wet side
• NPLQ and First Aid at Work certificates
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• management ; be able to lead, develop, support and manage a team
• decision Making ; have the ability to make tough decisions
• customer Service ; have a deep understanding of customer service and be strongly focused on customer experience and satisfaction
• flexibility ; have an adaptable approach and willingness to challenge convention
• leadership ; be able to remain calm under pressure and deal with emergencies, be able to mentor, train and work with staff in a positive, collaborative manner
• leisure industry: 2 years
• initiative ; be able to put forward new and imaginative ideas with confidence
• financial & Business Acumen ; have sound commercial awareness and understanding of financial management
• time Management ; be able to manage a significant number of concurrent tasks and objectives
• communication skills ; be able to develop strong relationships with a diverse group of people and to handle and resolve conflicts in a constructive manner. Listen
• sport & Fitness Focus ; have a current and active interest in sport, health and fitness
• grade: Grade 4, £23,194 to £25,409 per annum

Earnings for position duty manager

Responsibility

• greeting Members, providing information through several channels such as face to face, Email, or social media
• taking payments / Cash handling
• booking members into the centre, Setting up memberships
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• call handing and redirection
• ensure reception area is clean, tidy and presentable
• provide administration support when required
• maintain Centre security by following safety procedures and controlling access via electronic doors and carpark barrier system
• maintain visitor’s log
• receive, sort, and distribute daily post/deliveries
• stock taking and ordering

Requirements

• experience as a Receptionist / Front of house advantageous
• hands-on experience with office equipment
• professional attitude and appearance
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• solid written and verbal communication skills
• ability to be resourceful and proactive when issues or complaints arise
• excellent organisational skills
• multitasking and time-management skills, with the ability to prioritize tasks
• availability for shifts between earliest start of 06:45 and latest finish of 21:00. 5 days over 7
• customer service attitude

Earnings for position receptionist

Requirements

• fitness Instructor: 3 years

Earnings for position fitness instructor

Responsibility

• bridport Leisure Centre is currently recruiting a Full Time Duty Manager to join its expanding and busy team
• as a Duty Manager you will be assisting in the development and management of the facilities at the Centre
• you will have a positive and mature outlook and have the ability to prioritise workloads and meet deadlines
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• you will have a methodical mind and be willing to undertake further training and development as and when required
• the maintenance of good customer relations and the setting of standards ensuring the facilities are clean and well maintained
• to provide direct supervision and act as a role model and mentor for the operational team reporting to this position
• the primary focus of the Duty Manager is to ensure the safe supervision of the facilities operated by Bridport Leisure Centre, including the security of the premises at all times
• supervise and coordinate daily operations, including facility maintenance, programme scheduling, and staff assignments
• ensure the security of the building
• undertake quality assurance checks such as plant room checks and procedures including water testing
• monitor financial performance, analyse trends, and implement strategies to achieve financial goals
• responsible for rota planning, leave management and organisation of the team

Requirements

• strong leadership, communication, and organisational skills
• experience in leisure centre management or an experienced leisure centre supervisor looking to step up into a management role
• knowledge of health and safety regulations and risk management practices
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• leisure Duty Manager qualification or other Management degree
• experience in budgeting and financial management
• pool Plant Operator
• first Aid at Work
• supervising experience: 1 year
• certification in First Aid, Pool Plant Operator, Personal Training and/or other relevant industry certifications is a plus, but full training can be provided
• customer service: 1 year
• leisure: 1 year

Earnings for position leisure centre manager