WEALTHTIME Salary
1 LONDON ROAD OFFICE PARK LONDON ROAD SALISBURY SP1 3HP ENGLAND
TIN: 06016480
WEALTHTIME
Earnings on positions in WEALTHTIME
WEALTHTIME is looking for employees for positions:
administrator
Responsibility
- complaint acknowledgment, investigation, resolution and organising
- corresponding with the FOS in respect of complaints
- maintaining sufficient complaint records
- providing a timely and clear response to business queries
- administration of logging and reporting systems used by the Customer Operations team
- assisting with regulatory complaint returns
- supporting the training and awareness of complaints
- ensure that the Treating Customers Fairly principles are adhered to
Requirements
- experience of working for an Investment Platform or Pension provider, Investment products and funds transacted by Financial Advisers
- experience of resolving complex issues
- knowledge of relevant Financial Conduct Authority rules
- good attention to detail
- clear understanding of what is fair for customers
- ability to empathise with customers and to view our products and services from the customer’s perspective
- excellent interpersonal and communication skills
- ownership and accountability
Earnings on positions in WEALTHTIME
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2489 £