Earnings on positions in THE HOLISTIC TRAINING PARTNERSHIP
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THE HOLISTIC TRAINING PARTNERSHIP is looking for employees for positions:
it apprentice
it apprentice
apprentice
Working hours
full-time | Apprenticeship
Language
english
turkish
Responsibility
analysing the tickets and queries then creating and running reports
maintaining a database of technical queries
creating technical diagrams
providing general administration support to the team as required
ability to clearly and confidently communicate face to face, over the telephone or in writing
show excellent customer service skills to include: building rapport and trust, conflict management, influencing and reinforcement techniques
to help carry out any other relevant duties as may occasionally be required
to help ensure up-to-date inventories of hardware, software and ICT resources are maintained, following up any issues that may arise and helping to maintain the asset database
Requirements
be at least 16 years or 15 and have left school
have been a UK/EEA resident for the last 3 years
hold valid residency status
have the right to work in the UK
excellent communication skills
team player
positive attitude and keen to learn
resilient
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