JOHNSONS WORKWEAR

Responsibility

• DCPC card is essential
• digi tachograph is essential
• C1 on driving licence is essential
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• some overtime is available on a Saturday as done on a rota
• service delivery driver in a 7.5 Tonne vehicle, placing customer garments into lockers on their site and collecting dirties. Lift and Lay mats if customers have them
• load vehicle and off-load into designated areas
• ensure the sufficient supply of sundry items i.e. repair labels, bags etc
• collect/deliver items, load/empty lockers, exchange dust control mats as shown on documentation
• accurately complete all necessary paperwork
• start times are various daily, from 4am to 06.30am depending on area covered, finish times are variable depending on area's covered daily
• establish and maintain good Customer relations and act as liaison between Customer and Company
• forward queries and keep managers, supervisors and colleagues informed as necessary
• obtain signatures and keep accurate records where required
• look for opportunities to expand the business and report appropriately
• job Types: Full-time, Permanent
• maintain the security of the vehicle and contents at all times
• to maintain the security of the vehicle and contents at all times
• other Ad hoc duties as required This role offers a range of benefits including
• to forward queries and keep managers, supervisors and colleagues informed as necessary
• collect/deliver items, load/empty OPD lockers, exchange dust control mats as shown on documentation
• 12. Ensure route hygiene inventory is accurate and hamper bags are returned

Requirements

• delivery driver: 1 year
• multi Drop: 2 years
• driving: 1 year
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• multi-drop Delivery driver experience: 1 year
• delivery driver experience: 1 year
• driving a Goods Vehicle: 1 year
• delivery driver experience: 2 years
• driving: 2 years
• multi drop driver: 1 year
• 7.5 tonne driving: 1 year
• driving a 7.5 ton vehicle: 5 years

Earnings for position delivery driver

Responsibility

• we’re currently seeking a Customer Service Executive to regularly visit and liaise with customers to ensure their satisfaction with all aspects of our service in accordance with our customer commitment and maintain and develop the customer base
• to forward and resolve customer queries. Keeping all relevant stake holders informed as necessary
• to carry out tasks to comply with Company Policy and Health & Safety
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• to action all requests received from customers in a timely manner
• forward queries and keep managers, supervisors, colleagues informed as necessary

Requirements

• excellent IT and administration skills
• excellent telephone manner
• confident in dealing with customers
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• great customer service skills and ethos
• must have a proactive approach to work with the ability to self-manage
• must be methodical and very well organise
• previous experience within a customer service role would be beneficial but not
• essential
• ability to work independently as well as part of a team
• customer service: 1 year

Benefits

• mobile phone
• company car
• laptop

Earnings for position customer service executive

Responsibility

• provide support for the Customer Service Executives and other departments. Making sure accurate data is checked and provided
• uniform and full PPE will be provided and need to comply with Company Policy on Health & Safety
• we are looking for a Customer Service Administrator at our Hinckley Plant
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• we are looking for a Customer Service Administrator at our Exeter Plant
• comply with Company Policies and the Terms and Conditions of Employment and follow Company Procedures
• foster and maintain good working relations with customers, Company and colleagues
• excellent communication skills both verbal and written
• maintain confidentiality of Company and customer business
• good administration skills will also be vital
• receive and complete all calls/emails according to our Customer Commitment and keeping customers informed throughout their request or query until resolved
• other Ad hoc duties as required, and any reasonable requests made by Management and also attend training courses as required
• ideal candidate needs to be approachable, positive and organised; you will be the first point of contact between the customers and our company
• in this responsible position, you will strive to satisfy queries and requests for advice and information in a timely and effective manner
• carry out all tasks to comply with Company Policy on Health & Safety
• to carry out any reasonable request made by management
• to carry out tasks to comply with Company Policy and Health & Safety
• process all new and renewal accounts within a specified timescale and ensuring all paperwork submitted is accurate
• to action all messages received from customers in a timely manner
• process all documentation correctly and maintain files and records according to procedures
• to process all documentation correctly an maintain files and records according to procedures
• complete all calls according to schedule and forward queries and keep managers, supervisors and colleagues informed as necessary and to carry out any reasonable request made by management
• we’re currently seeking a New Business Co-ordinator at our Hull site to act as one of the first point of contact between customers and the Company. To satisfy queries and requests for advice and information in a timely and effective manner
• we’re currently seeking a Customer Service Administrator to provide an office-based link between customer and Company in order to satisfy queries, record & resolve problems and ensure a high standard of customer care in accordance with our customer commitment
• provide cover for Customer Service Administrators during busy periods
• also attend training courses as required

Requirements

• \* Excellent IT and administration skills
• \* Excellent telephone manner
• \* Confident in dealing with customers
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• \* Great customer service skills and ethos
• \* Must have a proactive approach to work with the ability to self-manage
• \* Must be methodical and very well organise
• \* Previous experience within a customer service role would be beneficial but not
• essential
• customer service: 1 year
• office based: 2 years
• customer Service: 1 year
• office based: 1 year

Responsibility

• we’re currently seeking a Credit Control Assistant to ensure customers settle their accounts as contracted and achieve 'weeks outstanding' target to maintain and reconcile the Sales Ledger
• to utilise both Dynamic and ABS computing systems, as appropriate
• to keep accurate records
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• complete daily Banking, posting and allocating
• input debit and credit notes as requested
• email invoices and request monthly PO Nos from customers
• chase up and communicate with Customers / Customer Service / Management / Transport and Production
• to foster and maintain good working relations between the company, customers and colleagues
• to attend training as required
• any other ad hoc duties as required
• chase up and communicate with service reps/managements for any non-payments
• we are currently recruiting for a Credit Control Assistant to ensure Customers settle their Accounts as contracted and achieve ‘weeks outstanding’ target to maintain and reconcile the Sales Ledgers
• complete monthly Write Off’s
• input Credit notes and one-off manual invoices

Requirements

• accounting: 1 year
• bookkeeping: 1 year

Earnings for position credit control

Responsibility

• we are currently recruiting for a Lead Generator based in our Head office at Fulwood
• each Lead Generator is tasked to generate appointments for field sales executives
• they will liaise with prospects, field sales executives, and managers and will also organise field sales executives’ diaries
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• each CCR will be assigned two or three field sales executives
• to generate leads for the field-based sales teams via qualified appointments
• to work to other agreed daily key performance indicators
• in addition, the Lead Generator will cleanse database, making 100 outbound calls per day and 1 hour 30 minutes total talk time
• to ensure that the contact management system is fully utilised and maintained in good order
• to ensure that all client correspondence is accurate, relevant and sent in a timely manner
• to ensure that all client correspondence is accurate, relevant, and sent in a timely manner
• to communicate with the Manager and Sales Executives regarding prospects and future business needs
• candidates must be self-motivated with a keen eye for detail. In addition, keyboard skills and excellent communication skills are a pre-requisite. Outbound Telesales experience is preferred
• to ensure familiarity with the products and services provided by both Johnsons Workwear and the wider Johnson Service Group
• other Ad hoc duties as required

Requirements

• telesales: 1 year