JAMES STEPHEN

Responsibility

• BMW Vehicle Technician
• senior Vehicle Technician - BMW
• stephen James BMW has a great opportunity for a Vehicle Technician to join our workshop team
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• stephen James BMW has a great opportunity for a Senior Vehicle Technician to join our workshop team
• your role
• inspections are a systematic process which requires a process driven approach
• you will keep manager informed of additional repairs identified and provide quality CitNows for customers
• in addition, you may also mentor apprentice technicians and assist other technicians
• you will contribute to the success of the Workshop Team and be responsible for meeting individual and team activity targets
• as an approved BMW Dealer, you will work on the full range of BMW & MINI vehicles, develop your skills using the latest diagnostic and service technology and receive bespoke training at the BMW UK Training Academy
• as an approved BMW Dealer, you will work on the full range of BMW vehicles, develop your skills using the latest diagnostic and service technology and receive bespoke training at the BMW UK Training Academy
• your profile
• to be a process-driven individual with attention to detail and enjoy achieving targets
• as a Senior Vehicle Technician, you will undertake complex diagnostic work on all vehicles including electric and hybrids, maintaining, repairing, replacing worn or malfunctioning parts, adhering to BMW and MINI UK standards for superior workmanship
• to be prepared to go the extra mile and have a passion for providing great customer service
• to have an ATA/IMI Level 3 qualification or equivalent, and proven senior diagnostic technician experience in a franchised dealership
• ideally you will be hybrid trained up to level 3 to 4
• about Stephen James
• stephen James Group is an established authorised BMW and MINI franchise with dealerships in North and Southeast London and Kent
• diagnose, repair, and maintain vehicles in accordance with BMW / MINI UK standards, always promoting and attaining BMW standards for superior workmanship

Requirements

• motor Vehicle Service and Maintenance Technician Apprenticeship Level 3 Standard
• IMI Level 3 Motor Vehicle Service and Maintenance Technician
• communication skills
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• IMI Level 3 Award in Automotive Refrigeration Handling
• organised
• IMI Level 2 Award in Electric/Hybrid Vehicle
• proven experience working at a main dealer manufacturer or national or independent service/repair retailers, ideally with BMW or MINI expertise
• teamwork skills
• IMI Accreditation Service Maintenance Technician
• IMI Level 3 Motor Vehicle Service and Maintenance qualification or equivalent
• apprenticeship standard
• proven experience working at a main dealer manufacturer or national or independent service/repair retailers
• must have proven BMW main dealer experience
• motor vehicle service and maintenance technician
• proven experience working on complex repairs and maintenance of vehicles
• level 3
• recruitment stages
• contact
• if, you have any questions relating to the above please call the Recruitment Team 020 8344 0921
• must be eligible to work in the UK and have a valid clean UK Driving Licence for a minimum of 1 year
• basic salary £35,00 to £38,000 with an OTE of £60,000 to £70,000 per annum
• basic Salary: £33,000 OTE £50, 000 to £60,000 per annum
• basic Salary: £33,000 OTE £50,000 per annum
• basic Salary: £33,000 To £36,000 OTE £50, 000 to £60,000 + per annum
• basic Salary: £33,000 To £36,000 OTE £50, 000 to £60,000 per annum
• basic salary £38,00 to £41,000 with an OTE of £60,000 to £70,000 + per annum
• basic salary £38,00 to £41,000 with an OTE of £60,000 to £70,000 per annum
• basic Salary: £33,000 to £36,000 OTE £50, 000 to £60,000 + per annum

Benefits

• service car

Earnings for position vehicle technician

Responsibility

• BMW Vehicle Technician
• senior Vehicle Technician - BMW
• stephen James BMW has a great opportunity for a Vehicle Technician to join our workshop team
  Show more +13
• stephen James BMW has a great opportunity for a Senior Vehicle Technician to join our workshop team
• your role
• inspections are a systematic process which requires a process driven approach
• you will keep manager informed of additional repairs identified and provide quality CitNows for customers
• in addition, you may also mentor apprentice technicians and assist other technicians
• you will contribute to the success of the Workshop Team and be responsible for meeting individual and team activity targets
• as an approved BMW Dealer, you will work on the full range of BMW & MINI vehicles, develop your skills using the latest diagnostic and service technology and receive bespoke training at the BMW UK Training Academy
• as an approved BMW Dealer, you will work on the full range of BMW vehicles, develop your skills using the latest diagnostic and service technology and receive bespoke training at the BMW UK Training Academy
• your profile
• as a Senior Vehicle Technician, you will undertake complex diagnostic work on all vehicles including electric and hybrids, maintaining, repairing, replacing worn or malfunctioning parts, adhering to BMW and MINI UK standards for superior workmanship
• about Stephen James
• stephen James Group is an established authorised BMW and MINI franchise with dealerships in North and Southeast London and Kent
• diagnose, repair, and maintain vehicles in accordance with BMW / MINI UK standards, always promoting and attaining BMW standards for superior workmanship

Requirements

• motor Vehicle Service and Maintenance Technician Apprenticeship Level 3 Standard
• IMI Level 3 Motor Vehicle Service and Maintenance Technician
• communication skills
  Show more +29
• IMI Level 3 Award in Automotive Refrigeration Handling
• organised
• IMI Level 2 Award in Electric/Hybrid Vehicle
• proven experience working at a main dealer manufacturer or national or independent service/repair retailers, ideally with BMW or MINI expertise
• teamwork skills
• IMI Accreditation Service Maintenance Technician
• to be a process-driven individual with attention to detail and enjoy achieving targets
• IMI Level 3 Motor Vehicle Service and Maintenance qualification or equivalent
• apprenticeship standard
• to be prepared to go the extra mile and have a passion for providing great customer service
• proven experience working at a main dealer manufacturer or national or independent service/repair retailers
• must have proven BMW main dealer experience
• motor vehicle service and maintenance technician
• to have an ATA/IMI Level 3 qualification or equivalent, and proven senior diagnostic technician experience in a franchised dealership
• proven experience working on complex repairs and maintenance of vehicles
• level 3
• ideally you will be hybrid trained up to level 3 to 4
• recruitment stages
• contact
• if, you have any questions relating to the above please call the Recruitment Team 020 8344 0921
• basic salary £35,00 to £38,000 with an OTE of £60,000 to £70,000 per annum
• basic Salary: £33,000 OTE £50, 000 to £60,000 per annum
• basic Salary: £33,000 OTE £50,000 per annum
• must be eligible to work in the UK and have a valid clean UK Driving Licence for a minimum of 1 year
• basic Salary: £33,000 To £36,000 OTE £50, 000 to £60,000 + per annum
• basic Salary: £33,000 To £36,000 OTE £50, 000 to £60,000 per annum
• basic salary £38,00 to £41,000 with an OTE of £60,000 to £70,000 + per annum
• basic salary £38,00 to £41,000 with an OTE of £60,000 to £70,000 per annum
• basic Salary: £33,000 to £36,000 OTE £50, 000 to £60,000 + per annum

Benefits

• service car

Earnings for position vehicle technician

Responsibility

• stephen James BMW Enfield is looking for an experienced and motivated Parts Advisor to join its high performing team
• your role
• you will seek to increase all aspects of the Parts business through direct selling
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• you will be familiar with our stock and products available and that of our competitors
• if you have a passion for BMW and MINI and want to deliver exceptional customer experience, then this is a great opportunity to develop your career with one of the world’s most admired brands in automotive
• as a Parts Advisor, you will enjoy working in a busy trade department ensuring the correct parts are ordered for customers both internal and external, exceeding expectations where possible and delivering high-class service
• you will undertake regular stock checks, follow up with customers on orders, develop and maintain good working relationships with suppliers and drivers and adhere to the money handling procedure at all times
• follow up with customers on the progress of parts and prices
• assist with stock checks, identifying damaged goods or losses
• maintain a tidy Parts department and workstation

Requirements

• level 2 Customer Service Practitioner
• parts Advisor Certification
• to have good communication and organisational skills
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• functional skills if required
• computer literate, with knowledge of Kerridge/Drive & ETK
• maths
• proven experience of working as a Parts Advisor, preferable in a franchised motor-trade environment
• ICT
• must be eligible to work in the UK
• to be able to work effectively as part of a team in a busy parts department, as well as having the capability to follow instructions and work individually
• passion for customer service, enjoy working on the phone and face to face, speaking to customers developing rapport and following up as agreed
• basic Salary £25,500 to £27,000 OTE £35,000 per annum
• basic Salary £25,500 to £27,000 OTE £35,000 per annum +
• basic Salary £27,000 OTE £35,000 per annum +

Earnings for position parts advisor

Responsibility

• during the time spent at your BMW Retailer, a mentor will be allocated to oversee the work-based learning programme. A BMW representative will also visit on a 12 weekly basis to set performance targets and ensure any development needs are being met

Requirements

• enthusiasm, drive and motivation to consistently achieve and exceed your sales targets
• level 4 Sales Executive Standard
• sales Executive Certification
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• A real desire and commitment to learning and personal development at foundation degree level
• A willingness to learn new skills to become a professional salesperson representing BMW at the highest level
• A keen interest in the automotive industry
• maths
• ICT
• confidence and experience with computer systems, and a full UK driving licence – you’ll have the opportunity to drive a huge range of thrilling vehicles
• able to develop rapport and trust with customers and to resolve conflict situations calmly and reasonably
• to be able to develop rapport and trust with customers and to resolve conflict situations calmly and reasonably

Benefits

• service car

Earnings for position sales executive

Responsibility

• customer Service Advisor Apprentice
• BMW Aftersales Customer Service Apprenticeship
• we are currently recruiting for an Aftersales Customer Service Apprentice
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• we are currently recruiting for an Aftersales Customer Service Apprentice at Stephen James BMW Enfield
• the successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers
• you will be working in a busy BMW/MINI Parts Department
• you will be working in a busy BMW/MINI Service Department
• your role will be focused on dealing with customers, who have high expectations and a varied range of needs and demands
• there are very few Customer Service Apprenticeships in the motor industry and the BMW programme is regarded as being the leader in delivering the ultimate customer experience
• your role will be focused on stock processing and management as well as dealing with customers, who have varied range of needs and demands
• as a result, you will need to be methodical, well-organised with good communication, together with a desire to provide the highest level of customer service
• as a result, you need to have exceptional interpersonal skills and be able to build rapport, as well as a desire to provide the highest level of customer service
• this combined with excellent organisational and communication skills will enable you to deliver outstanding customer service, representing the high standards and reputation of the BMW/MINI brand
• handling and responding to customer complaints
• liaising with customers and keeping them updated of any additional work that may be required

Requirements

• level 2 Customer Service Practitioner
• service Advisor Certification
• parts Advisor Certification
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• functional skills if required
• to have good communication and organisational skills
• maths
• ICT
• to be able to work effectively as part of a team in a busy parts department, as well as having the capability to follow instructions and work individually
• to be eligible to work in the UK before you apply and preferable hold a full UK driver’s license