monitor the operational service level to ensure systems thinking approach is met
establish best practice through the entire support process
produce performance report in the agreed format at the required times
ensure any potential risks or issues are highlighted to senior managers
Requirements
essential
able to understand contract conditions and apply them
customer awareness, service, and focus
A good awareness of Health & Safety working practices, COSHH, etc
work to tight deadlines/targets
experience of leading and motivating a successful team
adaptable to change and change management experience
project planning and management
service delivery manager
Working hours
full-time
Responsibility
workplace Liaison Manager
we deliver Engineering excellence and a strong partnership culture
in this forward-thinking role you will be enlisted to oversee total facilities management service delivery across a national platform
it's a very customer orientated position and you will be responsible for ensuring the company delivers its contractual obligations on time
ensure relevant client asset maintenance complies with statutory maintenance routines
you will be rewarded with salary reflective of background, skill set and experience
it's an exciting time to begin a career at Integral UK LTD as it is Britain's Largest and fastest growing national provider of high-quality comprehensive engineering and maintenance services for commercial and public sector buildings, also providing planned preventative and reactive maintenance for over 1600 clients in 60,000 locations
ensure improvement and innovation measures are identified and delivered
Requirements
must be able to demonstrate exemplar client relationship management approach
previous experience in a similar role with technical experience is essential
understanding of UK health and safety requirements
mechanical, organisational, interpersonal and IT skills
ability to multitask, prioritise tasks, work to deadlines with minimal supervision
courteous and helpful approach with strong communication skills both verbal and written
able to manage crisis situations
self-motivated and can work independently
accounts payable
Working hours
full-time
Language
english
Benefits
laptop
Responsibility
accounts Payable SME
role Purpose
maintaining good relations with key suppliers by ensuring payment on time and fast resolution of their queries and strong communication channels
escalated AP issues
provides SME input for specific systems and processes
analysis and quality assurance of processing and queries and SLA adherence
main Duties and Responsibilities
SME – Supporting whole team, training & process improvements
commissioning engineer
Working hours
full-time
Benefits
mobile phone
fuel card
Responsibility
fire Commissioning Engineer/Senior Service engineer; Hall & Ky
due to continued business growth, a new position has been created within the H&K Service Department, to support the existing team
successful applicants would enjoy a challenging and varied role within our company
we offer a competitive salary with overtime
the successful candidate will have strong interpersonal skills and the ability to work independently and collaboratively with others
this role offers already experienced fire alarm commissioning engineer, applicants an excellent chance to develop and progress within the fire sector, including working with the latest technology in fire alarm
successful applicants would receive full training on all our range of products. This is conducted by way of manufactures and industry recognised training courses or using our dedicated product training facilities in house
working in a fast-paced environment, the Fire Engineer will be responsible for conducting fire inspections and will be responsible for the maintenance and operation of equipment required to perform these inspections
Requirements
the Fire Alarm Commissioning Engineer must be hands on project delivery and integrating Fire alarm systems also carry out PPM
the Fire Alarm Commissioning Engineer will be offering service, maintenance and technical support where needed
the Fire Alarm Commissioning Engineer will be surveying and supporting on quotes and designs
the Fire Alarm Commissioning Engineer will be commissioning and hand-over to the client
the Fire Alarm Commissioning Engineer will be acting as a point of contact for the client
providing a meticulous and professional service at the highest standards
occasional cover in other areas and staying away
fire alarm systems maintenance: 2 years
health & safety advisor
Working hours
full-time
Responsibility
health and Safety Advisor
undertake Health and Safety Compliance Audits and inspections at company and customer premises
support Hall & Kay Fire Services continued compliance to all relevant internal processes / procedures, appropriate schemes and applicable regulatory standards
support and contribute to the development of an effective audit and inspection programme
undertake & assist with incident, near miss, customer complaint investigation in accordance with Company processes
we are looking for an experienced health and safety professional for a demanding but very rewarding role, based in the Midlands and offering national coverage
as a Health and Safety Advisor based from our Manchester office but travelling nationally, you'll support our Senior Health & Safety Manager by undertaking health & safety duties across multiple construction sites
through conduct, behaviours and action support the implementation of Hall & Kay Fire Services business, quality & Health & Safety management systems
Requirements
NEBOSH National Certificate in Construction Health and Safety
experienced in a similar role within construction industry
experience of handling H&S investigations
experience of undertaking H&S Inspections
electrical technician
Working hours
full-time
Language
english
Responsibility
work collaboratively with the on-site facilities team to ensure planned reactive and preventative tasks are complete
responsible for operations of M&E equipment (e.g
supervise maintenance work executed by Vendors to ensure safe and quality works are delivered
provide a first line fix and competency in terms of electrical, plumbing, heating, ventilation, air conditioning, kitchen power issues
complete daily checks inline with the delivery of committed services
work closely with contractors and vendors on a regular basis, conducting risk assessments and following safety protocols, ensuring compliance
UPS, CRAC, generator, BMS, , Power Distribution System, Air-conditioner in Office, Fire Alarm System, Water protection system and Drainage Systems) to ensure compliance with HSE and statutory requirements
provide appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face
customer service advisor
Working hours
full-time
Responsibility
calling all customer service experts
we're not just your usual customer service business and this exciting role allows you to get stuck into different tasks
integral UK is a facilities management company
we keep the businesses and brands that you know and love, safe and operational
we have a not-so-typical contact centre located in Bristol and we're looking for people who love to go above and beyond for their customers
integral UK works with some of the biggest brands throughout the UK and is part of the JLL group, a world-wide family on a mission to shape the future of real estate and facilities management, creating a better and more sustainable world
we support our team members to reach their potential and create life-long careers.. So. if you want to be part of something special, and to be rewarded for it, read on…
who is Integral UK?
sales consultant
Working hours
full-time
Responsibility
service Sales Consultant
identify and develop new business and proactively service existing major customers as well as reacting to their needs
take ownership of the customer in all aspects relating to the sales and service delivery process
hall & Kay Fire Engineering is seeking Service Sales Consultants to develop service maintenance contracts across designated geographical territories – within the Midlands
maintain appropriate customer liaison as part of your monthly and annual sales plan across key market sectors
promotion of the Hall & Kay Fire Engineering Brand
Contract type
automatic Sprinkler Systems
fire Water Storage
automatic Water Spray Systems
fire Pumps
mist Systems
foam and Foam Enhanced Systems
fire Mains
gas Extinguishing Systems
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