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Estimated salary
£ 2400
Median salary at HARTLEY PENSIONS
£ 2400Lowest salary
£ 3003The average salary
£ 5416Highest salary
Do you believe that workers at HARTLEY PENSIONS are paid fairly?
HARTLEY PENSIONS is looking for employees for positions:
customer service administrator
customer service administrator
packer
Responsibility
monitoring the mailbox and passing client queries onto the relevant team or responding where applicable
ensure post is scanned and passed onto the relevant teams in a timely manner
delivering a personalised service by listening to our customer needs and ensuring the right outcome for the client and Hartley Pensions
working collaboratively with other teams
support the team's risk and control activities to ensure good client outcomes and risk management culture
being the first point of contact for resolving client queries by phone or email offering a professional, empathetic, and outstanding level of service at every interaction with our clients
phone calls, answering calls from customer or clients?
Requirements
communication skills such as responding to clients' emails and answering phone calls
enjoys working in a fast-paced work environment, with the ability to work to tight deadlines
have a collaborative approach to work, willing and able to work with other team members to complete tasks
organised approach with the ability to prioritise tasks and workload effectively
able to use MS office
Contract type
full-time, Monday to Friday, up to 35 hours per week – office based