Yellowcom Salary
Rating of the company
0 ratings
8 reviews
Belfast

Earnings on positions in Yellowcom

Estimated salary

£ 3500

Median salary at Yellowcom

£ 1666 Lowest salary
£ 3687 The average salary
£ 5833 Highest salary

Yellowcom is looking for employees for positions:

it manager

Working hours

  • full-time | Permanent

Responsibility

  • your key focus will be empowering excellent customer service with oversight of quality management/assurance and supporting customer escalations
  • this role is primarily based in modern offices at 37A Stockmans Way, Belfast, BT9 7ET. On site parking is available
  • we are looking for an experienced full time IT Manager with knowledge of incident, change and stakeholder management to manage the day-to-day support function, ensuring the team are handling requests from our customers and managed service customers with the level of quality and care appropriate
  • work on projects and other tasks determined by the Head of Operations
  • ensure the Service Desk is surpassing target levels of performance and quality, through management of KPI’s and SLA’s
  • provide leadership, support and guidance for all Service Desk members

Salary

  • salary

Requirements

  • experience of supporting users on Windows devices, M365, Azure, Dynamics, and non-Microsoft products
  • experience in managing team performance through coaching and development
  • good communication skills at all levels with internal and external partners
  • passionate about customer satisfaction – managing customer complaints/escalations
  • effective organisational skills and strong attention to detail
  • able to prioritise and keep calm within high pressure situations
  • A logical approach to problem solving coupled with common sense
  • information Technology: 2 years

service manager

Working hours

  • full-time | Permanent

Benefits

  • company car

Responsibility

  • service Manager
  • management of teams
  • development of the teams
  • liaison and coordination with Project Management
  • establishing, implementing and managing KPI’s and objectives
  • delegating and directing service tasks
  • monitoring progress of projects
  • managing when required customer service issues

Salary

  • salary

Requirements

  • ideally experience in the telecoms sector or in an environment where the skills and experience are transferable
  • service Manager: 3 years

senior account manager

Working hours

  • full-time | Permanent

Responsibility

  • manage the customer base to deliver first class account management with regular & timely review meetings
  • to achieve individual sales revenue targets & activity targets
  • identify, generate, and convert sales opportunities with existing customers
  • utilise CRM system to identify opportunities and maintain organised reporting
  • be the primary point of contact and build long-term relationships with customers
  • develop a trusted advisor relationship with key accounts
  • promote customer adoption for all of our products
  • to attend monthly national/regional meetings to provide updates & feedback on customer and market conditions

Salary

  • salary

Requirements

  • strong verbal and written communication skills

manager

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • manage desk based Tech Support team in NI and Scotland
  • manage team KPI/SLA
  • review and drive improvement in all areas
  • providing a first line support service to our customers in a professional manner
  • customising phone systems remotely as per customer requests
  • troubleshooting faults with regards to the customer's phone system, broadband & mobiles
  • contribute to the continuous improvement of current processes and procedures
  • ensure the highest quality of service is provided at all times through calls & emails with strict adherence to agreed service levels

Requirements

  • technically minded with strong problem-solving skills
  • excellent interpersonal, communication and influencing skills
  • highly organised, logical and methodical approach to work
  • an emphasis on accuracy and attention to detail
  • identify and act on opportunities to improve the customer experience
  • energetic and positive outlook is a must
  • advantageous to have experience within telecoms industry but not essential

it support technician

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • company device management
  • process 365 orders for customers which involves setting up a Microsoft tenant, licensing and SharePoint
  • configure mobile device management software for the business and take ownership of this going forward
  • configure & maintain desktop CRM system Dynamics 365 to suit the businesses needs
  • configure & maintain mobile CRM system Resco on mobiles/tablets
  • internal IT support

Requirements

  • technically minded & strong problem solving skills
  • self-starter & appetite to learn
  • at least 1 year IT related experience or HNC/HND
  • dynamics 365 experience

sales representative

Working hours

  • full-time

Language

  • english

Salary

  • salary

Requirements

  • have strong communications skills, both on the phone and through email
  • be able to identify problems and have the ability to solve them
  • be enthusiastic and driven to meet targets set by the team managers
  • be able to work as part of a team and also on your own initiative
  • be motivated and have good organisation skills
  • one year’s experience in a similar role, preferably in the telecommunications sector
  • B2B sales: 3 years

Responsibility

  • build, develop and manage a pipeline of potential customers through a CRM system
  • gather and record all client details
  • learn and develop a knowledge of the products available
  • be confident and clear in dealing with potential customers and be able to give advice on solutions suited to their needs
  • management of business development executive’s diaries
  • be driven within your role and strive to meet set targets
  • self-manage your development through guidance from senior staff in your department

telecoms engineer

Working hours

  • full-time | Permanent

Benefits

  • company car

Language

  • english

Responsibility

  • we are fully accredited partners with Fixed Line Operators, Mobile Networks and Telecom Manufacturers
  • we are looking for a junior engineer to join our team
  • in time you will travel to customer sites to complete telephony installs
  • this will range from structured cabling to full telephone system installs, either PBX or hosted
  • the successful candidate will also be providing onsite support in response to problems identified by our Support Desk
  • yellowcom are a leading UK/ROI mobile and landline provider who has been delivering services to businesses from their offices in Glasgow, Dublin and Belfast for over 16 years
  • yellowcom are providing customers with the latest telecoms technologies so you can be ensured your skills will stay up to date
  • you will diagnose and fix faults both onsite and remotely whist ensuring the customer is fully aware of the work undertaken and is satisfied with the result

Salary

  • salary

credit controller

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • our finance team has a requirement for a new Credit Controller
  • responsible for own ledger ensuring all customers adhere to their payment terms
  • the candidate will be joining a very motivated and dedicated team which thrive on good customer service
  • develop relationships with customers, answering any queries concerning their accounts and / or bills
  • recovering outstanding debt by means of agreed credit control procedures
  • identify and monitoring customers who pose a financial risk
  • restrict overdue customers’ services where appropriate
  • identifying ways in which the current processes and procedures can be improved

Requirements

  • credit control experience
  • excellent telephone manner
  • self-motivated
  • excellent verbal and written communication skills
  • sage experience preferred
  • excellent attention to detail
  • accounting: 1 year
  • good at working as part of a team and individually

account manager

Working hours

  • full-time | Permanent
  • full-time

Responsibility

  • manage the customer base to deliver first class account management with regular & timely review meetings
  • to achieve individual sales revenue targets & activity targets
  • identify, generate, and convert sales opportunities with existing customers
  • utilise CRM system to identify opportunities and maintain organised reporting
  • be the primary point of contact and build long-term relationships with customers
  • develop a trusted advisor relationship with key accounts
  • promote customer adoption for all of our products
  • to attend monthly national/regional meetings to provide updates & feedback on customer and market conditions

Salary

  • salary

Requirements

  • strong verbal and written communication skills

sales executive

Working hours

  • full-time | Permanent | Apprenticeship

Language

  • english

Salary

  • salary

Requirements

  • have strong communications skills, both on the phone and through email
  • be able to identify problems and have the ability to solve them
  • be enthusiastic and driven to meet targets set by the team managers
  • be able to work as part of a team and also on your own initiative
  • be motivated and have good organisation skills
  • basic Salary: £14000 per annum

Responsibility

  • making calls to prospect database
  • recording critical information to turn data into leads
  • build, develop and manage a pipeline of potential leads through our CRM system
  • gather and record all client details
  • learn and develop a knowledge of the products available
  • be confident and clear in dealing with potential customers
  • be driven within your role and strive to meet set targets
  • self-manage your development through guidance from senior staff in your department

Changes in earnings for the position telemarketer

0800 £1.6K £2.4K £3.2K £4K £
0800 £1.6K £2.4K £3.2K £4K £4.8K £
2024
2025

Data based on job offers published by the company

Earnings on positions in Yellowcom

Average salary in this position
Average salary in this position in the country
business development executive
4500 £
-43%
2588 £
digital marketing manager
5000 £
-7%
4698 £
head of finance
5833 £
-2%
5750 £
telemarketer
2083 £
-1%
2068 £

National average salary

2950 £

Average salary in this company

3687 £