TRINITY HOMECARE

Responsibility

• providing a high level of tailored service by appropriately matching Clients with Carers taking into consideration the Clients needs and Carers suitability
• evaluating the matching process and drive own and team performance and help others improve personal and business performance
• setting up introductions for Clients to Carers
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• understand and deliver KPI’s and SLA’s specifics
• provide accurate handover to colleagues whilst maintaining a seamless transition so service delivery remains efficient and streamlined
• keep records up to date and accurate
• undertake call out duty as and when required

Requirements

• a confident telephone manner
• the ability to work under pressure within required timeframes and standards
• patience and a caring approach to customer focus
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• the ability to be proactive and problem solve
• excellent organisational skills and diary management
• the ability to work on your own initiative as well as part of a team
• excellent administration and communication skills and able to give attention to detail

Earnings for position account manager

Responsibility

• the group was formed with the acquisition of the introductory business and then expanded with several regulated care business acquisitions
• these combined brands and services make the group the largest private pay homecare provider in the south of England
• the group covers the entire UK with its range of services
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• the group offers introductory care, visiting care and live-in care services ensuring that a wide range of needs and outcomes can be met

Earnings for position head of marketing

Earnings for position care manager

Earnings for position operations manager

Responsibility

• job Types: Full-time, Permanent