general manager
6 the last 324 days, recently 2023-10-03
Responsibility
- this job requires an individual with good experience in the industry and who has worked in similar/the same role previously
- manage the team to ensure customer service standards are met and customer enquiries are dealt with
- the Giddy Goose DUNDEE are looking for the right candidate to step into the role of General Manager, a challenging and equally rewarding position
Show more +14 - the Giddy Goose PERTH are looking for the right candidate to step into the role of General Manager, a challenging and equally rewarding position
- guidance and support will be offered throughout the job directly from our senior management
- managing, training and consistently working to improving the skills and qualities of the team
- as a modern & fast growing company we are looking for a no nonsense, reliable, experienced restaurant manager to run the day to day operations of our extremely busy venue in the heart of Dundee
- as a modern & fast growing company we are looking for a no nonsense, reliable, experienced restaurant manager to run the day to day operations of our extremely busy venue in the heart of Perth
- accountable for the successful delivery of any changes that may be implemented
- the individual will be responsible for maintaining a consistent revenue, ensuring the highest ‘Giddy’ standard of service is given by all members of staff as well as taking personal pride in the appearance, performance and cleanliness of the venue at all times
- accountability for building inclusive and diverse teams that deliver
- the restaurant & bar is extremely fast paced and candidates must be able to work hard, maximise and work their team effectively to get the most out of everyone
- implement marketing strategies to improve F&B business growth
- we require a candidate who can adapt to The Giddy Goose style of working and management, who can take on board criticism to improve the quality of themselves and the team they are managing
- to manage the venue focusing on improving all aspects of the venue including performance, sales, rationalising costs and ensuring customer satisfaction through the delivery of exceptional service and product offers
- on starting the role you will have a week of one to one training with our interim manager, after that period you will be required to take on the role fully
- to manage poor performance and misconduct quickly and effectively to reach a positive outcome for the business whilst following the company disciplinary procedures
Requirements
- excellent training and development opportunities
- family run and friendly environment
- solid experience managing a high volume, large capacity late bar and kitchen operation at General Manager level
Show more +18 - proven experience of successfully managing a large team
- strong leadership, management skills and experience of managing a well-established team
- excellent interpersonal skills for diplomatically handling staff or customer concerns
- strong financial knowledge and experience required
- the ability to coach, motivate and build a strong team of hospitality experts
- held a position previously that required you to deliver, implement and maintain high standards
- A great communicator- excellent at developing relationships with the team and others involved
- good beverage knowledge with the skills of working both on the bar and barista abilities
- possess excellent commercial awareness within the F&B industry
- A fantastic salary of up to £37,000 + Tip Share
- be a genuinely bubbly caring individual who takes pride in their job and the experience of all customers
- restaurant management: 1 year
- management: 1 year
- restaurant management: 2 years
- bartending: 1 year
- hospitality: 1 year
- barista: 1 year
- as the face of the business you must have a warm and friendly personality, be fun, passionate, charismatic, enthusiastic, people-focused and adaptable to all personalities
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