general manager
Responsibility
- the Opportunity – General Manager
- we are seeking an experienced Quality Manager to join Team Swift and oversee our Quality team and related functions
- lead by example and promote a Health and Safety first culture in the workplace, from both a physical and psychological perspective
Show more +36 - take responsibility for quality processes, product quality, supplier quality, and the overall Quality Management Systems
- manage and lead a team of Operational Quality Managers and their respective teams
- ensure all designated assembly lines adhere to the production schedules, to ensure deadliness and targets are met routinely and on plan
- provide training, development, and mentoring to the team members
- maintain and enhance processes and procedures, identifying gaps and generating new processes to improve overall quality
- seek root cause and a permanent fix for identified issues to avoid repeat non-conformance or inefficiency
- manage control of quality data and critical business documentation
- we have an exciting opportunity that has arisen here at Swift Group and due to our continued growth and success we are delighted to announce that we are looking for a General Manager to join our team
- conduct internal audits of systems and procedures according to ISO 9001 and ISO 45001 standards
- we are looking for strong leaders to drive and motivate an assembly division to success within a fast paced and dynamic environment where a coaching culture is encouraged and celebrated, and there is alignment with the core values of the organisation
- join Team Swift as our General Manager - Quality
- the primary objective of this role is to ensure adherence to quality processes, maintain product quality, manage supplier quality, oversee pre-delivery preparation, and uphold the overarching Quality Management Systems to sustain Swift Standards and drive continual improvement
- drive innovation in efficiency and product quality improvements
- through excellent planning and a high degree of organisational skills the successful candidate will ensure adherence to the production schedules and positively approach challenges with a solution focused mind-set
- as the Quality Manager, you will report directly to the Head of Quality and lead a team of Operational Quality Managers and their respective teams
- collaborate closely with the Warranty Department and Dealer Support to address customer feedback and promptly resolve potential issues
- in managing this successfully they will have the ability to be creative in the solutions deployed when facing challenges and will empower others to do the same
- this is an excellent opportunity to be part of the thriving British staycation industry and work in a fast-paced, dynamic, and modern environment
- contribute positively to the ongoing assessment of risk in your areas and oversee the deployment of necessary actions and training to contribute to continuous improvement and a positive Health and Safety culture
- coach and mentor management to develop their skills and ability as leaders
- analyse multiple streams of quality data and proactively implement improvement plans
- as a team player, collaborative ways of working across the organisation will ensure Health and Safety is paramount, employees feel valued in their work and targets are met on a consistent basis
- break down complex issues, and provide clear instruction to implement effective solutions in a dynamic environment and maximise opportunities within the work force to ensure targets are met
- establish and maintain quality standards for components and products in the Manufacturing and Assembly settings
- deliver a clear vision to your teams to inspire and lead them to success through operationalising a series of key activities
- report KPI data and action plans as agreed with the Head of Quality
- make balanced decisions with due regard to the inclusion of others, and listening to input whilst maintaining dynamism in the decision making process
- monitor and drive improvements in supplier quality
- effectively manage area workloads and priorities in order to ensure the team take a focused and targeted approach to achieving consistent results
- support continuous learning and development and assist in identifying competency gaps and facilitating knowledge transfer and skills enhancement in partnership with the Swift Academy
- actively support and promote the EPIC core values program
- reduce warranty claims and address dealer concerns regarding delivered products
- perform other duties as required and directed by the Head of Quality
- recruit and retain employees who are aligned with the core values of the organisation and contribute positively to the results and working environment
- proactively contribute to improvement activities and development within the scope of the role
- develop and foster a company culture emphasizing quality, continual improvement, development, and high performance
Requirements
- ideally possess a graduate degree qualification in engineering, quality, or a related discipline
- minimum of 5 years of management experience
- minimum 3 years’ experience in a Senior Production position
Show more +17 - experience with quality systems, including ISO 9000, and qualification as a Lead Auditor
- extensive experience of managing and developing a team through effective leadership and coaching skills
- proven track record of implementing quality systems and driving performance improvements
- confident and assertive individual able to influence and communicate effectively with employees at all levels
- experience in regulated sectors such as Automotive, Aerospace, or Medical devices is preferred
- self-aware with the ability to adapt leadership style in order to provide effective one on one coaching and mentoring
- familiarity with APQP and FMEA
- strong administrative and organisational skills and the ability to think and act methodically and decisively
- strong people management skills
- A strong team player who collaborates across the organisation
- demonstrated commitment to professional development and self-learning
- good IT skills are essential, with particular knowledge of Microsoft packages and production/build schedules
- excellent interpersonal and communication skills
- evidence of continued professional and personal development and highly motivated and driven for success
- effective management and leadership abilities
- thrives in a goal-oriented and target-driven environment
- positive "can-do" attitude
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