StuHomes Salary
London
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Earnings on positions in StuHomes
StuHomes is looking for employees for positions:
front of house staff
Working hours
- full-time | Permanent
Language
- english
Responsibility
- conduct tours with new residents and agents
- conduct regular room inspections under the supervision of the Resident Experience Manager
- investigate and proactively identify solutions to address resident queries or concerns whether straightforward or complex
- work with the Resident Experience Manager and the Accommodation Manager to plan, prepare and execute a high-quality check-in
- support residents by being available to help them in any way you can. Answer the telephone, receive parcels and check-in visitors
- create, promote, and run a rolling 12-month calendar of social and self-development events based on resident demographics at our Kirby Street residence and work with the accommodation managers, to ensure the delivery of a high-quality calendar of events, at the other properties to create a sense of community
- drive Trustpilot and Google Reviews
- manage and co-ordinate regular updates to our social media channels that engage existing residents and promote the brand to new residents
Requirements
- good level of general education, ideally an undergraduate
- proficient in using Instagram
- proficient in using property operations systems. Training will, however, be provided
- demonstrable experience in handling customer queries and complaints
- demonstrable sales, marketing, and event delivery experience
- self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience
- front of House: 1 year
- create effective presentations/collateral and writing copy