ST JAMES FACILITIES SERVICES Salary
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0 ratings
7 reviews
Potters Bar
SUITE 2C, BROSNAN HOUSE 175 DARKES LANE POTTERS BAR EN6 1BW ENGLAND

Earnings on positions in ST JAMES FACILITIES SERVICES

Estimated salary

£ 2708

Median salary at ST JAMES FACILITIES SERVICES

£ 2500 Lowest salary
£ 2770 The average salary
£ 3166 Highest salary

ST JAMES FACILITIES SERVICES is looking for employees for positions:

manager

Working hours

  • full-time | Permanent
  • part-time | Permanent

Benefits

  • mutual

Salary

  • salary

Education

  • bachelor's

Responsibility

  • v Provide information, guidance and advice to support managers and employees on all HR matters
  • v Will also be supporting and assisting the sister company of St James as and when required
  • v Lead and manage the day-to-day operational function of the HR department, to ensure an effective and efficient service to colleagues across the organisation
  • v Keep up to date with employment legislation, and emerging trends in HR, recommending any necessary changes to policies, procedures, staff-related publications and schemes, ensuring they are current and follow best practice
  • v Performance manage, support, and develop relevant HR staff, including the HR Assistant and Recruitment Advisor, to ensure they have sufficient support, guidance, and training to effectively achieve their objectives
  • v Participate in tender presentations, staff training sessions and/or inductions
  • v Any other duties as deemed necessary to support the client, customer, colleagues and St James
  • v Resolve conflicts through positive and professional mediation

Requirements

  • human resources: 2 years
  • HR: 2 years

receptionist / administrator

Working hours

  • full-time

Language

  • english

Salary

  • salary

Requirements

  • v Good interpersonal skills, flexible to work with a range of styles and personalities and according to business demands
  • v Excellent customer service skills
  • v Highly organised with excellent written and verbal English
  • v Strong efficiency and motivation
  • v Excellent punctuality
  • v Outgoing and “can do“ attitude
  • v Innovation and creativity
  • v Tact and diplomacy

Responsibility

  • v Any other duties as deemed necessary to support the client, customer, colleagues and St James
  • v Assist with any building tours for new tenants
  • v Work with contractors in relation to fire alarm testing and any fire evac processes and procedures
  • v Working closely with the client to ensure all administrative duties are successfully managed for the events
  • v To take full ownership of the reception and all associated areas, making sure that they are kept in the best possible order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary
  • v Providing administrative support with the organising of events at SKD. Dealing with enquiries and managing the events mailbox
  • v Signing in guests and visitors according to security procedures and processes and directing them to the relevant floors
  • v Ensure the reception area is kept organised, clean and tidy at all times

key account manager

Working hours

  • full-time | Permanent

Language

  • english

Salary

  • salary

Responsibility

  • v Full understanding of process and procedures of sites, opening and closing procedures and any security contacts for your portfolio
  • v Conduct interim and probationary reviews - devise a plan, implement and monitor. Obtain appropriate feedback
  • v Ensure all colleagues have signed job descriptions
  • v Visit and spend quality time at each site, providing support, advice and/or guidance to your colleagues
  • v Interview and recruit potential new colleagues
  • v Review periodically Operations Manuals to ensure information is current and relevant
  • v Ownership and accountability for the large buildings within St James. These include, large and iconic buildings with one or more members of staff onsite
  • v Assist with events and pop ups as and when required

Requirements

  • v Proven working knowledge of delivering exceptional customer service at a senior level
  • v Previous experience in managing and leading a large team with managers as line reports essential
  • v Previous experience in managing a team across several buildings essential
  • v Previous experience in conducting HR matters essential
  • v Proven experience of client management essential
  • account management: 2 years
  • st James Facilities Services is a fast-growing specialist in providing premium Reception, Front of House and Concierge services
  • we understand the importance of conveying a professional team spirit that reflects our “client culture”

front of house manager

Working hours

  • full-time

Language

  • english

Salary

  • salary

Responsibility

  • ownership and accountability for several buildings in London within St James
  • full understanding of process and procedures of sites, opening and closing procedures and any security contacts for your buildings
  • responsible for leading, managing and motivating your FOH team members
  • creation of management reports, maintaining databases and assisting with presentations
  • collaborate with all service partners to ensure that the standards are adopted across each building providing a seamless guest experience journey
  • conduct interim and probationary reviews - devise a plan, implement, and monitor. Obtain appropriate feedback
  • visit and spend quality time at each location, providing support, advice and/or guidance to your colleagues
  • active role in the recruiting of potential new colleagues

Requirements

  • proven working knowledge of delivering exceptional customer service at a senior level
  • previous experience in managing staff at multiple locations
  • previous experience in managing and leading a large team with managers as line reports - essential
  • previous experience in conducting HR matters - essential
  • proven experience in client management
  • organised, self-motivated and attention to FOH standards
  • managing: 1 year
  • front of House: 3 years

receptionist

Language

  • english

Responsibility

  • v Ensure the St James folder, manual, occupiers’ procedures, phone database are up to date
  • taking full ownership of the reception and all associated areas, ensuring they are impeccably maintained
  • v Delivering of monthly and weekly reports and appropriate FOH data as and when required
  • coordinating with cleaners, facilities, security, and other departments to uphold service standards
  • collating and delivering accurate reports for clients and senior management
  • reviewing and improving existing standards and procedures to enhance front-of-house services
  • v To receive/answer calls promptly and efficiently, identifying the callers’ requirements and transferring calls as appropriate
  • managing reception schedules and ensuring appropriate cover for planned absences

Requirements

  • previous experience in delivering exceptional customer service essential
  • v Previous experience in delivering exceptional customer service essential
  • hospitality experience desirable
  • v Exceptional interpersonal skills, flexible to work with a range of styles and personalities and according to business demands
  • exceptional interpersonal skills, flexible to work with a range of styles and personalities and according to business demands
  • v Excellent punctuality, outgoing and a can do/proactive attitude
  • excellent punctuality, outgoing and a can do/proactive attitude
  • v Innovative and creative

team leader

Language

  • english

Working hours

  • full-time

Salary

  • salary

Education

  • GCSE or equivalent

Responsibility

  • ownership and accountability for several buildings in London within St James
  • full understanding of process and procedures of sites, opening and closing procedures and any security contacts for your buildings
  • responsible for leading, managing and motivating your FOH team members
  • creation of management reports, maintaining databases and assisting with presentations
  • collaborate with all service partners to ensure that the standards are adopted across each building providing a seamless guest experience journey
  • conduct interim and probationary reviews - devise a plan, implement, and monitor. Obtain appropriate feedback
  • active role in the recruiting of potential new colleagues
  • review periodically front of house operation manuals to ensure information is current and relevant

Requirements

  • ❖Management skills as well as a collaborative approach
  • ❖Good interpersonal skills, flexible to work with a range of styles and personalities and according to business demands
  • ❖Excellent customer service skills
  • proven working knowledge of delivering exceptional customer service at a senior level
  • ❖Strong efficiency and motivation
  • previous experience in managing staff at multiple locations
  • ❖Excellent organisational skills
  • previous experience in managing and leading a large team with managers as line reports - essential

facilities manager

Language

  • english

Education

  • GCSE or equivalent

Requirements

  • v Good interpersonal skills, flexible to work with a range of styles and personalities and according to business demands
  • v Excellent customer service skills
  • v Strong efficiency and motivation
  • v Excellent punctuality
  • v Outgoing and “can do“ attitude
  • v Innovation and creativity
  • v Tact and diplomacy
  • v Proactive and helpful

Responsibility

  • v To receive/answer calls promptly and efficiently, identifying the callers’ requirements and transferring calls as appropriate
  • v Any other duties as deemed necessary to support the client, customer, colleagues and St James
  • v Where appropriate, reporting of accidents or incidents
  • v To be “in post” ready to greet at allocated time
  • v To take full ownership of the reception and all associated areas, making sure that they are kept in the best possible order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary
  • v Ensuring that all functions are carried out in accordance with stipulated protocols and procedures
  • v Making sure the relevant St James Operations Manual, occupiers procedures, phone database is up to date
  • v Signing in guests and visitors according to security procedures and processes and directing them to the relevant floors

Changes in earnings for the position receptionist

0500 £1K £1.5K £2K £2.5K £
0500 £1K £1.5K £2K £2.5K £3K £
2024
2025

Data based on job offers published by the company

Earnings on positions in ST JAMES FACILITIES SERVICES

Average salary in this position
Average salary in this position in the country
facilities manager
2916 £
25%
3619 £
receptionist
2722 £
-27%
1998 £

National average salary

2950 £

Average salary in this company

2770 £