Earnings on positions in ST JAMES FACILITIES SERVICES
Estimated salary
£ 2708
Median salary at ST JAMES FACILITIES SERVICES
£ 2500Lowest salary
£ 2770The average salary
£ 3166Highest salary
ST JAMES FACILITIES SERVICES is looking for employees for positions:
manager
Working hours
full-time | Permanent
part-time | Permanent
Benefits
mutual
Salary
salary
Education
bachelor's
Responsibility
v Provide information, guidance and advice to support managers and employees on all HR matters
v Will also be supporting and assisting the sister company of St James as and when required
v Lead and manage the day-to-day operational function of the HR department, to ensure an effective and efficient service to colleagues across the organisation
v Keep up to date with employment legislation, and emerging trends in HR, recommending any necessary changes to policies, procedures, staff-related publications and schemes, ensuring they are current and follow best practice
v Performance manage, support, and develop relevant HR staff, including the HR Assistant and Recruitment Advisor, to ensure they have sufficient support, guidance, and training to effectively achieve their objectives
v Participate in tender presentations, staff training sessions and/or inductions
v Any other duties as deemed necessary to support the client, customer, colleagues and St James
v Resolve conflicts through positive and professional mediation
Requirements
human resources: 2 years
HR: 2 years
receptionist / administrator
Working hours
full-time
Language
english
Salary
salary
Requirements
v Good interpersonal skills, flexible to work with a range of styles and personalities and according to business demands
v Excellent customer service skills
v Highly organised with excellent written and verbal English
v Strong efficiency and motivation
v Excellent punctuality
v Outgoing and “can do“ attitude
v Innovation and creativity
v Tact and diplomacy
Responsibility
v Any other duties as deemed necessary to support the client, customer, colleagues and St James
v Assist with any building tours for new tenants
v Work with contractors in relation to fire alarm testing and any fire evac processes and procedures
v Working closely with the client to ensure all administrative duties are successfully managed for the events
v To take full ownership of the reception and all associated areas, making sure that they are kept in the best possible order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary
v Providing administrative support with the organising of events at SKD. Dealing with enquiries and managing the events mailbox
v Signing in guests and visitors according to security procedures and processes and directing them to the relevant floors
v Ensure the reception area is kept organised, clean and tidy at all times
key account manager
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
v Full understanding of process and procedures of sites, opening and closing procedures and any security contacts for your portfolio
v Conduct interim and probationary reviews - devise a plan, implement and monitor. Obtain appropriate feedback
v Ensure all colleagues have signed job descriptions
v Visit and spend quality time at each site, providing support, advice and/or guidance to your colleagues
v Interview and recruit potential new colleagues
v Review periodically Operations Manuals to ensure information is current and relevant
v Ownership and accountability for the large buildings within St James. These include, large and iconic buildings with one or more members of staff onsite
v Assist with events and pop ups as and when required
Requirements
v Proven working knowledge of delivering exceptional customer service at a senior level
v Previous experience in managing and leading a large team with managers as line reports essential
v Previous experience in managing a team across several buildings essential
v Previous experience in conducting HR matters essential
v Proven experience of client management essential
account management: 2 years
st James Facilities Services is a fast-growing specialist in providing premium Reception, Front of House and Concierge services
we understand the importance of conveying a professional team spirit that reflects our “client culture”
front of house manager
Working hours
full-time
Language
english
Salary
salary
Responsibility
ownership and accountability for several buildings in London within St James
full understanding of process and procedures of sites, opening and closing procedures and any security contacts for your buildings
responsible for leading, managing and motivating your FOH team members
creation of management reports, maintaining databases and assisting with presentations
collaborate with all service partners to ensure that the standards are adopted across each building providing a seamless guest experience journey
conduct interim and probationary reviews - devise a plan, implement, and monitor. Obtain appropriate feedback
visit and spend quality time at each location, providing support, advice and/or guidance to your colleagues
active role in the recruiting of potential new colleagues
Requirements
proven working knowledge of delivering exceptional customer service at a senior level
previous experience in managing staff at multiple locations
previous experience in managing and leading a large team with managers as line reports - essential
previous experience in conducting HR matters - essential
proven experience in client management
organised, self-motivated and attention to FOH standards
managing: 1 year
front of House: 3 years
receptionist
Language
english
Responsibility
v Ensure the St James folder, manual, occupiers’ procedures, phone database are up to date
taking full ownership of the reception and all associated areas, ensuring they are impeccably maintained
v Delivering of monthly and weekly reports and appropriate FOH data as and when required
coordinating with cleaners, facilities, security, and other departments to uphold service standards
collating and delivering accurate reports for clients and senior management
reviewing and improving existing standards and procedures to enhance front-of-house services
v To receive/answer calls promptly and efficiently, identifying the callers’ requirements and transferring calls as appropriate
managing reception schedules and ensuring appropriate cover for planned absences
Requirements
previous experience in delivering exceptional customer service essential
v Previous experience in delivering exceptional customer service essential
hospitality experience desirable
v Exceptional interpersonal skills, flexible to work with a range of styles and personalities and according to business demands
exceptional interpersonal skills, flexible to work with a range of styles and personalities and according to business demands
v Excellent punctuality, outgoing and a can do/proactive attitude
excellent punctuality, outgoing and a can do/proactive attitude
v Innovative and creative
team leader
Language
english
Working hours
full-time
Salary
salary
Education
GCSE or equivalent
Responsibility
ownership and accountability for several buildings in London within St James
full understanding of process and procedures of sites, opening and closing procedures and any security contacts for your buildings
responsible for leading, managing and motivating your FOH team members
creation of management reports, maintaining databases and assisting with presentations
collaborate with all service partners to ensure that the standards are adopted across each building providing a seamless guest experience journey
conduct interim and probationary reviews - devise a plan, implement, and monitor. Obtain appropriate feedback
active role in the recruiting of potential new colleagues
review periodically front of house operation manuals to ensure information is current and relevant
Requirements
❖Management skills as well as a collaborative approach
❖Good interpersonal skills, flexible to work with a range of styles and personalities and according to business demands
❖Excellent customer service skills
proven working knowledge of delivering exceptional customer service at a senior level
❖Strong efficiency and motivation
previous experience in managing staff at multiple locations
❖Excellent organisational skills
previous experience in managing and leading a large team with managers as line reports - essential
facilities manager
Language
english
Education
GCSE or equivalent
Requirements
v Good interpersonal skills, flexible to work with a range of styles and personalities and according to business demands
v Excellent customer service skills
v Strong efficiency and motivation
v Excellent punctuality
v Outgoing and “can do“ attitude
v Innovation and creativity
v Tact and diplomacy
v Proactive and helpful
Responsibility
v To receive/answer calls promptly and efficiently, identifying the callers’ requirements and transferring calls as appropriate
v Any other duties as deemed necessary to support the client, customer, colleagues and St James
v Where appropriate, reporting of accidents or incidents
v To be “in post” ready to greet at allocated time
v To take full ownership of the reception and all associated areas, making sure that they are kept in the best possible order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary
v Ensuring that all functions are carried out in accordance with stipulated protocols and procedures
v Making sure the relevant St James Operations Manual, occupiers procedures, phone database is up to date
v Signing in guests and visitors according to security procedures and processes and directing them to the relevant floors
Changes in earnings for the position receptionist
0500 £1K £1.5K £2K £2.5K £3K £
0500 £1K £1.5K £2K £2.5K £3K £
2.6K £
2024
2.7K £
2025
Data based on job offers published by the company
Earnings on positions in ST JAMES FACILITIES SERVICES