SOLUTIONS TRAINING  Salary

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2ND FLOOR, CA HOUSE, 1 NORTHEY STREET LONDON E14 8BT UNITED KINGDOM
TIN: 10485941
 IT-Services
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SOLUTIONS TRAINING
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Estimated salary

£ 2000

Median salary at SOLUTIONS TRAINING

£ 1833 Lowest salary
£ 2111 The average salary
£ 2500 Highest salary

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SOLUTIONS TRAINING is looking for employees for positions:

customer service administrator

  • customer service administrator

Working hours

  • part-time | Temporary

Language

  • english

Responsibility

  • the Administrator position is responsible for providing a secure training/exam delivery and superior customer service in a comfortable friendly environment
  • respond to customer queries over the telephone and email systems
  • manage administrative duties within your role
  • sale our products over the telephone, in-person and online
  • comply with all testing/training procedures and strictly adhere to company policies using careful judgment
  • check-in testing candidates, verify identification, and explain the exam process
  • proctor / invigilate candidates while testing
  • troubleshoot with external departments to fix technical issues

Requirements

  • sales/Customer service background is preferred
  • experience of working in a busy administration role preferred
  • must be highly organised ,punctual and reliable
  • must be flexible in work hours and days
  • must be able to sit for long periods of time and also escort candidates to and from the testing room
  • EM Training is an equal opportunity employer
  • must be comfortable in a quiet testing environment, hear soft voices and see details from a distance
  • we are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity

Contract type

  • we work with public and private sector organisations to deliver a range of courses and testing
  • we are now hiring for apart-time Centre Administrator to join our team at our Barking, IG11 7BW training Center
  • to this end, they must be of an emphatic and patient disposition
  • the right candidate MUST be able to manage own workload; they must consequently, be highly organised, punctual and reliable
  • EM Training Solutions Ltd is a leading Construction and Rail training provider accredited by several awarding bodies; we deliver training courses to over 500 delegates per month
  • the position is initially on a one-year contract basis but could become permanent for the right candidate
  • we are also a Pearson VUE accredited test Center for CITB CSCS tests; Pearson VUE is the global leader in computer-based testing for information technology, academic, government, and professional testing programs around the world
  • we are looking for an individual with experience within a busy office environment; they must have an excellent telephone manner with the ability to sell courses over the telephone and to deal with clients from a wide range of backgrounds