Reviews S W VALLEY MOTOR COMPANY

4.1/5
4.1/5
based on 126 evaluations
220 reviews in total
5
77%
4
1%
3
0%
2
1%
1
21%
  Aberdare
UNIT D HIRWAUN INDUSTRIAL ESTATE HIRWAUN ABERDARE CF44 9UP WALES
TIN: 14674478
4.1/5
4.1/5
based on 126 evaluations
220 reviews in total
5
77%
4
1%
3
0%
2
1%
1
21%
You are currently seeing the 5 page with reviews about S W VALLEY MOTOR COMPANY. To see the latest reviews, go to the main page Company profile.
All
Positive
Negative
Unrated
Latest reviews
All
Karina
Customer
Happening date 28-06-2024

These guys literally can not do enough for you. From the first call I made to picking the car up, (deleted by the administrator)answered any questions I had (probably too many) was honest and even taxed the car for me for a year. I have recommended to my friends

Neesh
Customer
Happening date 06-07-2024

I happy with car. Good customer service

Jamie
Customer
Happening date 01-06-2024

Bought 2 cars from them more than fair and honest and always willing to help and give advice possibly the only trader i use from now on

Vicky
Customer
Happening date 24-06-2024

I put a deposit on a car a month ago and they kindly kept the vehicle for me as it was a birthday present for my daughter. Picked it up with no problems and my daughter loves it. Can’t fault the team, they can’t do enough for you.

Mohamed
Customer
Happening date 14-04-2023

Good customer service great car drives perfect

Scott
Customer
Happening date 10-06-2024

A one service, can’t fault it from paying the deposit to collecting the car. All my questions were answered & the car came with the relevant paperwork. (deleted by the administrator)couldn’t do enough for us, there is an issue with the (deleted by the administrator)& (deleted by the administrator)is kindly sourcing a new one no questions asked . I have recommended (deleted by the administrator)& the garage to a friend.

Jamie
Customer
Happening date 01-06-2024

Excellent trader honest and will go above and beyond to help 100% would use again

Christian
Customer
Happening date 01-01-2024

Bought 2 cars from these guys now . Honestly cannot fault them .

Matthew B
Customer
Happening date 15-12-2023

Great experience dealing with the team here, bought my daughter her first car and I have to say they went above and beyond. (deleted by the administrator)and his team not only talked us through the car with great knowledge but offered lots of additional extras and support at no cost.
My daughter couldn’t have been made more at ease either when collecting the car after they prepared it for her.
I would have no problem at all recommending the team here and we will be back for another car as and when we need one.
Good to see there are still decent and honest people in the trade !

Craig
Customer
Happening date 01-02-2024

Was in desperate need of a new car as mine had given up one of their staff met us at their showroom late in the evening so I’d have a car do work the next day . Cars been great and gheyvdd ex thrown in its next mot for free .

Lorraine
Happening date 23-05-2024

Great experience buying from this company, no pushy salesmen making you feel uncomfortable. I bought a Fiesta for my son’s birthday as a surprise. Had great advice and delivered the night before so we didn’t have to find somewhere to hide the car! I will be back if I need another car in the future.

Jen
Customer
Happening date 22-04-2024

Really happy with our purchase
The team went above and beyond for us when we bought the mini. We took the mini early before it had been fully finished as it was my birthday and it was due to go back for some last touch ups after.
It went back and was perfect they even delivered it back home to me one hour away on a delivery truck to save me going all that way back
They went above any beyond for us.
I would really recommend buying from here as they are very happy to help not just when you buy the car, but also after.
Thanks again!

Charles
Customer
Happening date 07-04-2024

Bought a ds3 . Very happy all round . Had a puncture 4 weeks after purchase which they came and repaired despite not having to .

Albert
Customer
Happening date 01-05-2024

Highly recommend this company great car great service.

Steve
Customer
Happening date 11-05-2024

Lied to about dent repair and oil change.
Refused to answer phone - when they did excuses.
Don't listen to reply comments to this review.
You get one chance to get a deal right.

The one who bought the 2015 Focus!

I’ll agree with your review as the car I bought was never even declared as Cat N, I only found out by doing a paid for check afterwards, and the full service I was told the car would get was never done. The car was below minimum on oil upon receiving. Never received my warranty, nor the receipts that (deleted by the administrator)stated he had showing a change of water pump and cam belt.

(deleted by the administrator)talks a good talk and promises the world but in hindsight it was my own fault for handing over my money before receiving the car.

I will be writing a full review soon as this is just a snippet of my dealing with this company.

My personal opinion- do not hand over a single penny until you have thoroughly checked over EVERYTHING!

Derreck
Customer
Happening date 23-04-2024

Great service, great car! Also got a discount!
Can't recommend enough

David

It's great to hear about your positive experience with the company. Did you buy a new or a used car from them?

Kirsty
Customer
Happening date 12-04-2024

Done a repair for me when I was 4 months out of warranty. Happy customer

Trevor
Customer
Happening date 29-03-2024

I bought a vehicle from (deleted by the administrator), he offered to extend my warranty and delivered my new car to me at my request. After he had left I locked my keys in the car by mistake. He came back to my rescue within 15 minutes. He didn’t have to!
I will recommend Valley Motor Company to my friends and family.

Adam
Customer
Happening date 04-01-2024

Sold faulty car. Promising the world but ending up with silly excuses. 2 months trying to fix a faulty car which he sold to me. (deleted by the administrator) is a liar. How many times he told me: im with the customer I'll call you back in 10?! Then ignoring, then he is away, no staff, half of the family died and on and on! I wouldn't be surprised if he wouldn't pay salaries to his staff.
AVOID AVOID AVOID!

natasha

It's certainly disturbing to hear about these issues. Have you tried pursing this legally or contacting any relevant authorities about the problems with the car and the dealer's dishonest practices? It might be worthwhile.

Elizabeth
Happening date 01-04-2024

Honestly, do not believe everything you read on these sites. Myself and my family have bought vehicles from Valley Motor Company and could not be happier. Such an honest seller, very straight with you if you have any questions. Went above and beyond for us and would go back again and again. I suppose you just can’t please everyone. Would definitely recommend.

Claire
Happening date 21-04-2024

He can’t contact the relevant authorities (deleted by the administrator) as the vehicle was 4 months out of warranty and the company fixed his car out of kindness! He was also provided with a courtesy car for the entire time his car was off the road. Hardly dishonest?

John

He is right. Avoid forever .

Claire

Keep your nose out of others peoples business!!

Jamie
Happening date 30-09-2024

Guy still owes
Me £10,800 plus £540 Court Fees

Owed money since 30th September


I wouldn't buy a car from here great if things go okay for you but just think if they go wrong you go to a dealership for peace of mind I've been left with no vehicle and no money since September 2024

Jamie
Happening date 14-02-2025

Spot on review, I have been chasing the Guy for nearly 6 months for £10,800 along with £540 court Fees now

Tranding standards
Small courts Claim
And requested a
CCJ.

Ringing him 20 times a day every time, I'm with a customer I'm just driving I'm just looking at a car. I will ring you back in 10 mins and he never does. Keep your phone handy as the payment will be done today and still nothing.. The more reviews I leave I hope No one else Falls Into the Trap and has to go through what i am since September I've been owed money.

I have .managed to get £5000 in total so Far still owned £6340.

bobby
Happening date 05-07-2025

You do the same, love.

Sophie
Happening date 04-08-2025

Really? That's hilarious

Bradley
Expert question

I heard that there is a friendlier atmosphere at BUDGET CAR SOLUTIONS than at S W VALLEY MOTOR COMPANY. Is it true?

shaun
Expert question

Try submitting your open application to us in Aberdare.

1...34