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Josephine
Employee
Happening date 02-12-2024

I would like to leave a fantastic review for the company because they have been very helpful and professional in my whole employment process.
I started off getting trained once I completed my interview and received my care certificates. I then passed my reference check and enhanced DBS and was placed with shifts within 3 weeks.
In the shifts I was shadow working for 2 weeks and was then able to work independently. The company is in constant contact with me making sure I am working well and happily.

I could not speak more highly of aurum care.

Lucinda
Happening date 23-04-2025

Did you pay for the training after interviews. I am hesitating. I have never experienced that. I want a point of view from someone who got the job through them

Featured by company
Titilayo M
Former Employee
Happening date 16-12-2024

Great professional process in my placement for work 20
Hours per week in banbury in the care home. Training was amasing i have all the knowledge i need and more training was given in ahift

Luyando
Customer
Happening date 14-06-2026

Liars ,scammers.Rubbish company.I have their message asking to remove my review and they will send me my money back.

What is the work atmosphere like at AURUM CARE?

Suji Suresh
Candidate
Happening date 20-05-2025

(deleted by the administrator)Beware of Aurum Care (deleted by the administrator)⚠️

Hello, friends and community members,

I want to bring to your attention a concerning (deleted by the administrator)that has affected me and others seeking employment opportunities. A company named Aurum Care situated in Luton has been advertising a job position for a Health Care Assistant, requiring candidates to attend an interview. Upon arrival, they insist that a training program is mandatory and demand an upfront payment of £100 for this training.

Unfortunately, this training program never materializes, and the money paid is not refunded. They claim to offer an NVQ Level 3 training program but fail to provide the promised course or any form of training. This has led to a loss of money and time for many, including myself.

Nick asks about recruitment process

What's the recruitment process? Is this company legit? Is it a care home or agency?

Don't fall for the trick...
Customer
Happening date 18-12-2024

When reading reviews that seem overly positive, it's essential to approach them with caution and conduct further investigations. My experience with Aurum Care, a company that operates a £99 scheme, serves as a cautionary tale. I can say with certainty that since I first contacted them on Wednesday, December 18, 2024, I have not received a single follow-up or call from either of the two individuals running this enterprise.

Buyers, beware! This operation feels like a trap that will effortlessly snatch away your £99 without a shred of remorse. Their model exploits vulnerable individuals, particularly immigrants living far from Luton, by inviting them for interviews, collecting their £99, and ultimately delivering training certificates that are utterly worthless—so inadequate that you wouldn't even be able to secure a job as a cleaner at a place like Asda.

One telling aspect of their operation is the lack of direct contact information; they do not provide personal phone numbers, making it nearly impossible to reach them for any follow-up or inquiries. This level of secrecy raises red flags and indicates potential deceit.

In summary, I urge you to stay vigilant and skeptical. If something sounds too good to be true, it often is. Take the time to investigate thoroughly before parting with your money. You might be facing a scam—so I recommend you run far from this one!

Jenny
Employee
Happening date 04-05-2025

I like the work given in a home compared to door to door work i did before
Very good

Elijah asks about recruitment process

I currently did my training and submitted my referees email, but they haven't gotten any email for reference yet

Linus A
Employee
Happening date 02-02-2025

Extremely happy with aurum care i found the job process very smooth and would recommend to anyone

Adebayor
Employee
Happening date 01-02-2025

I liked the shift placement with aurum it was a reliable home and staff are friendly not like some other homes i have been working for in the past

ayemowa
Employee
Happening date 28-02-2024

great work and good money. anyone looking for care job. they will help you along the whole way of the process

Goody
Happening date 20-09-2024

I came all the way from Gravesend to Luton for interview after which I was lured to pay £100 for training and came the next week for training, also spent money to buy train ticket to and fro…We were told they will get back to us in two weeks, they only issued a soft copy certificate via email …I have not heard from them since September 2024….You guys are really mean to prey on innocent people this way…

Jacx em
Candidate
Happening date 28-02-2025

Paid £99 for training and they never called back (deleted by the administrator), had to travel all the way from mansfield

Ola Birmingham
Employee
Happening date 25-02-2025

I went there from Birmingham for interview, immediately I was told that I passed the interview and I need to pay £100 for uniform and training. I paid immediately on my way back to train station I came to my senses and I realised that this is (deleted by the administrator). I went back immediately for the refund of my money that I don't have interest again because I can not come again for training. They transfer my money back to me.
Please beware of this company!!!

Denco east Midlands
Happening date 14-11-2024

I went there same experience in paid £100 for training and uniform they promised they will send the uniform to me and will give me shift for a job but I only got to my senses days after. They have not gotten back to me it's a big (deleted by the administrator)

Sarah
Candidate
Happening date 17-09-2024

(deleted by the administrator)
I went for an interview with Aurum care 17th of September 2024 and after the interview, I was asked to pay for some working tools such as two working uniforms £100
And that was the last I heard of them.

Young man
Candidate
Happening date 24-02-2025

Having read all the reviews here, as a critical thinker that I am, I have carefully compared the number of positive and negative comments about the Aurum care. The negative comments read above is a red flag to me therefore this has made me to conclude that I won't be attending their interview as scheduled for me this week.

It is better to avoid story that touch than going all the way to Luton for an interview which will not have a positive reward. It's even wayward to to expect an applicant to travel far distance for an interview.

Thanks for the reviews guys it helped.

Emmanuel
Employee
Happening date 06-01-2025

Absolutely happy with aurum care employment.
I have seen a bad review but I had to come on here and say I couldnt disagree more as the process I followed was smooth, easy and fast.

The company were true to their word and followed up my interview and training with placement within 3 weeks after my references passed all my checks.

Amazing

CoPhil

Provide us with the name of the company where you claim Aurumcare job placement has secured for you. We are out to verify claims. I will be more than happy to prove my hypothesis wrong.

Martin
Candidate
Happening date 27-01-2025

(deleted by the administrator)they will lure you into paying 100£

CoPhil

You absolutely did the right thing by speaking up. I was lured into their dragnet in December 2024 and they showed no mercy on us, after wasting nearly 24hrs of our time; they still persist to corner our £99. The day of judgment is now come upon their (deleted by the administrator)and by putting the word out; we will be able to protect others (deleted by the administrator)

Anna Abada
Employee
Happening date 14-06-2024

I am a senior healthcare assistant and have been working here for 7 month. When they asked me to place a review I was more than happy to proceed. I would strongly recommend.

Josiah
Employee
Happening date 18-12-2024

Training certification helped me in my employment so much and was credited towards my level 2 and 3 NVQ modules

John p
Employee
Happening date 08-11-2024

5 star service provided by aurum care company very very very happy with the placement

Genevieve
Candidate
Happening date 23-12-2024

I have paid £99.99 using my last money in my account to secure a job with Aurum care (or so I thought).
I have been calling and sending emails and no one responds. Only one time I got an email back from info….saying that the HR are working on a lot of candidates. I was given an invoice, a lot of us were…OMG, I can’t believe this is happening.(deleted by the administrator)
This is very frustrating as I have been waiting for responses since December.
Got to find out that they never sent a reference form to my former place of work, as they said they would.
Im in dire need of help. Though I’m grateful I came across this page to read the truth from the “REAL” reviews.

Beebee
Happening date 05-12-2024

(deleted by the administrator)
Phone lines are not working and is very difficult to communicate with them.

Augustine
Employee
Happening date 11-12-2024

Professional service given by aurum overall 10/10 for all angles I was covered in my process of training and employment.

They go the extra mile for things you would not expect.

All was provided clearly and efficiently.

CoPhil

They go the extra mile to collect our 99 pounds right?

Adebisi
Employee
Happening date 01-01-2025

Overall I am very happy with my experience so far. Even though I have only been working for 3 weeks. I have never worked so many shift since come to the uk. I appreciate these people and honour their promise to me.

CoPhil

Give us your work details if what you posted is true...

Oluwakemi
Employee
Happening date 04-11-2024

5 star communication
5 star shift timings
5 star speed of booking shifts
5 star pay rate and timings
5 star location in MK
5 star for Aurum

Joseph
Employee
Happening date 12-11-2024

Fantastic hospitality from aurum from start to finish in my onboarding process as a carer

Catherine
Former Employee
Happening date 23-12-2024

I'd like to add a really positive experience I had with Aurum Care during my time there.
I was there for 1 years before moving location and through out the staff were very helpful and friendly and always there to help. I had situations where I needed to accommodate my shifts to childcare and they always did their best to work around this.

The process was also very smooth after completing my interview training and reference checks the shifts were regular within weeks.

I would always speak highly of my time at aurum care.

CoPhil

Please provide us with where you work as employee of Aurum Care Ltd. I will be glad, if you can prove me wrong.

-
Happening date 16-12-2024
[Comment removed by administrator for breaking rules of the forum]
CoPhil

I am writing to express my concerns regarding the certificate issued by Aurum Care, which I recently attempted to use for employment purposes.

Unfortunately, my application was rejected outright when submitted to an online portal. This has caused significant frustration, as it appears that the certificate does not hold any value in the job market. The time and resources spent—nearly 24 hours, in addition to a fee of £100—have ultimately been in vain.

Doris
Employee
Happening date 06-10-2024

Aurum has been a fantastic organisation to work for from start to finish they were helpful in the recruitment process.

Staff are friendly and management has been in constant contact with me since I started working in the care home in Lincoln.

I would recommend anyone who is interested in care work to contact Aurum

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