Reviews S W VALLEY MOTOR COMPANY

Rating 4.5/5

4.5/5

based on 118 evaluations

The user's experience with S W VALLEY MOTOR COMPANY is not verified

UNIT D HIRWAUN INDUSTRIAL ESTATE HIRWAUN ABERDARE CF44 9UP WALES

TIN: 14674478

Wholesale & Retail Trade

Rating 4.5/5

4.5/5

based on 118 evaluations

The user's experience with S W VALLEY MOTOR COMPANY is not verified

Reviews S W VALLEY MOTOR COMPANY Aberdare
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Most popular review

The most popular review among Gowork users

I gave 5 stars on my meeting Mathew and buying our dream car, some days after it had a clutch issue ,it was picked up and returned within 3 days with a new clutch and the car had had a valet for my troubles, thank you so much, Mathew and your staff, I'd like to give you 10 stars.

Most popular review

The most popular review among Gowork users

I lost my father 6 months ago and I have had a car on finance on his name that I had been paying for. The finance company would not let me keep the car after he passed. I only had the option to sell my car for as much as I could and use some of the money left over to purchase a new car. I visited many garages that wouldn't even try to help me until I found this little gem of a garage. I spoke with the owner Matthew who was willing to buy my car and find me another suitable car for me and my young family. I can honestly say the support I recieved off Matthew has been 5 star. He offered me a very good price for my car which left me with enough money to buy another one from his garage. Not only did he help me deal with my original finance company but he also spent time finding me a car that is perfect. I absolutely love my new car and I would 100% recommend this company all the way from initial contact to after sales also. After grieving the loss of my father, Matthew has definitely helped make my life a little easier with this process.
Thank you Matthew and your team. Absolutely perfect service.

Most popular review

The most popular review among Gowork users

Stay Clear I had it 8 days
Burned 3 L of oil in 600 miles
Not fit for Use.

Wouldn’t accelerate in reverse
Smokes on cold Start up
Lagging in power.

They had the van back to fix told me drop it of Thursday and it will be ready on Monday, 5 weeks of telling me my van is fixed, it’s just booked in for a valet I told them don’t worry I will clean it, me calling him asking when can I collect my van he tells me the vans booked in for a terra clean which I didn’t want, told me this for around 2 weeks making up excuses saying I just going to keep the van for a few more days to make sure its okay, tells me it’s at fords having a software update but I had an air tag in the van, so I turned up to the unit and the van haven’t been valeted and obd reader still in the van fuse box exposed Van still not fixed after being told it was, I asked for a refund which he said yes but not till he has the logbook has come back and spare key so he now has £10,800 of my money the van and I’m still waiting for my money its been 22 days and 16 working days and I still haven’t received a single penny, I have wasted a months insurance I had to keep my car on the road and let people down as I had it sold. Now he keeps making excuses up Saying the money is pending, my accountant is in Greece I haven’t got no electric so I haven’t been to see the accountant yet, my phones on 2% battery I would avoid dealing with this Guy

Ford transit Custom 2014

Had to go through the courts to get my money back

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Most popular review

The most popular review among Gowork users

Sold faulty car. Promising the world but ending up with silly excuses. 2 months trying to fix a faulty car which he sold to me. Matthew is a liar. How many times he told me: im with the customer I'll call you back in 10?! Then ignoring, then he is away, no staff, half of the family died and on and on! I wouldn't be surprised if he wouldn't pay salaries to his staff.
AVOID AVOID AVOID!

Honestly, do not believe everything you read on these sites. Myself and my family have bought vehicles from Valley Motor Company and could not be happier. Such an honest seller, very straight with you if you have any questions. Went above and beyond for us and would go back again and again. I suppose you just can’t please everyone. Would definitely recommend.

Spot on review, I have been chasing the Guy for nearly 6 months for £10,800 along with £540 court Fees now

Tranding standards
Small courts Claim
And requested a
CCJ.

Ringing him 20 times a day every time, I'm with a customer I'm just driving I'm just looking at a car. I will ring you back in 10 mins and he never does. Keep your phone handy as the payment will be done today and still nothing.. The more reviews I leave I hope No one else Falls Into the Trap and has to go through what i am since September I've been owed money.

I have .managed to get £5000 in total so Far still owned £6340.

After our vehicle decided to die days before our family holiday we found the perfect replacement at valley motor company. After a short phone call mid afternoon they arranged to get the Audi to us the same day arriving at 11pm which was a massive help despite them being some distance away from us so we were able to carry on with our holiday as planned. Amazing service!!

Very happy with our purchase from valley motor company . Easy from start to finish.

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Really impressed with the service at valley motor co , can’t fault the way we were treated from start to finish.

Is S W VALLEY MOTOR COMPANY a trustworthy company?

Good service long warranty’s and friendly staff. We’ll definitely be recommending to friends.

Our mum is an extremely nervous driver and bought a car from this garage . The staff spent over an hour with her in the car making sure she was comfortable driving it it and knew how all the controls worked before she left . Brilliant service

Do you work at S W VALLEY MOTOR COMPANY?

Yes

I’ve known the staff at this place for a couple of years now . They’re Always happy to help you out with anything nothings too much trouble .

First car we’ve purchased from these guys and have to say the whole process was excellent and the cars great.

I've given 5 stars because when a car dealer goes that extra mile to make sure the car your interested in is right for you, and made the entire process simple and easy, with a great deal and service, my thanks to Matthew and his staff, Terry Llewellyn

Second car purchase from valley motor co this week and once again brill service. Prices are the best we’ve managed to find despite an extensive search. Particular thanks to Andrew for making our purchase so easy .

Really happy with our purchase from vmc staff an are super helpful and prices are great big thumbs up!

Great service great prices happy customer. Definitely recommend this place . Free delivery was a big help.

Just a quick thanks to the guys at valley motor co . We’ve used these guys a few times now and they couldn’t be more helpful. Highly recommend

Great to see little businesses like this are still around. We had great difficulty finding garages selling cars under 3k these guys had plenty and the staff were really helpful. Thanks guys

Really pleased with the service we received at this garage . Staff are really helpful and our cars great

Bought a car from Matt , but after a week it started overheating , after numerous calls to him he finally sent someone to pick it up ,he has now had it for nearly 5 months !
Complete Liar !!! Don't buy a car from this trader , he will lie to your face and fail at every promise he makes.
The man is not to be trusted .
He has now told me that the car will be ready tomorrow 22 /4/2025 , .........WHATCH THIS SPACE.

Totally satisfied with our purchase from valley motor company. Thanks to the staff for being so helpful they literally can’t do enough for you .

If your ever thinking of your car getting fixed at SW valley motor company DONT, he had my mothers car for 7months supposed to be fixing it and he hasn’t done shit to it, got it back in worse condition than it was the inside is absolutely filthy, it’s all soaked and smells of damp, he’s supposed to be giving my mother a refund still hasn’t! The key don’t even work and it won’t even start, don’t ever trust Mathew peachy such a scum of a man

Friendliest garage we’ve ever used , helped my don with his insurance and tax . They made time to help us decide on the right vehicle despite clearly being extremely busy .

Great service , great car , great staff couldn’t be happier. Big thanks to the boys at valley motors .

Couldn’t be happier with our recent purchase from valley motor co . Recommend these guys happily

Just a quick message to say how happy we are with our purchase from a s w valley motor company! No pushy salesmen and our new car is fantastic!

Amazing service once again from this garage . My daughter had a blow out after hitting a kerb . They sent a truck out within an hr to change her wheel for . As a parent peace of mind is paramount when it comes to our kids . Massive thanks !

Easy five stars for these guys . Had a great buying experience and felt completely at ease . Really happy and will be recommending to friends. Thanks guys

few excuses he uses to avoid

im just with a customer
my dads fallen of scaffolding
im driving a sec
im just working on a car
im just looking at a car
my accountants on holiday
i will ring you back in 10 mins
sorry i forgot
been away down west.
i will be back in the office in 1 hour i will sort it then
sorry just on the other line.

nothing but a lier and a crook ripping people off for there hard earnt Money

Had similar with me. Bought a car, had to take it back twice for errors popping up when driving which he said he'd sort in 1-2 days, instead took over a week on both occasions, repeated phoning led to either him saying things like he's on the road and he'll look at it when he gets back and not calling back, or just not answering. The kind of person who only lies when his lips move.