Reviews S W VALLEY MOTOR COMPANY
Absolutely disgusting Company with terrible business ethics.(deleted by the administrator), he sold my car for £2000 6 months ago, snd I’ve received confirmation that there’s a new owner.
However 6 months down the line, he’s used every excuse in the book, his business is struggling, finance issues, “holding account” issues.
What’s better is, I have a 8 minute clip of him making empty promises, multiple text messages, and proof of trading standards being onto him!
My children are starving at home, and this man refuses to ever pay me money for the car he sold. Disgusting.
Stay far away from this man. All proof of the above can be supplied to anyone who requests it. PM me
Bought a Suzuki, with this company a few months back and very happy with it. Very impressed with the service. Mathew has gone above and beyond to make sure my car is right, full valet, new brake pads, resprayed the bonnet even put new hinges on the doors. Any issues he's always happy to put right.
Bought Suzuki Jimny from this garage. The customer service was fantastic as is the car I bought. They even delivered the car to me in Swansea. Brilliant Garage would highly recommend
Don’t deal with this Guy if something goes wrong and you buy a vehicle and it turns out to be not fit for satisfactory. Chasing the guy for 5 weeks to repair my van after he said it would be done in 4 days.
I’m still chasing the Guy up for £10,800
40 days I have been trying to get my mo way back off him and all he does is make up excuses I will have a few grand for you this weekend the weekend comes ring up and he’s like I’m just waiting for a customer to and buy a vehicle and then I will meet with you to drop the money off.
Still no money
Failed to fixed my van after it broke after 500 miles
Accepted a refund I write a review before this and he rang me to take it down and said the longer the post is up the longer it will take me to pay you back.
He has my van & £10,800 of my money
While I’m left with no vehicle and no money to get a new one I’m expecting a Baby in 2 weeks
I have been with out a van and with out money since 27th of August it’s not the 9th of November. 76 days and Counting
He’s been issued a letter asking for a refund now and I have to wait 14 days before I can take him to Court
Same experience, had to go through the courts
What was your outcome have you had the money back yet ??
I've received the letter saying he's been issued a CCJ but he's failed to pay up.
I need to do the same
3rd car I’ve had from here . Never had an issue . Easyst buy ever recommend them to anyone
Bought my son a car 5 months cracking car had no problems at all. And for a lot cheaper than most garages around here. Bought myself a lovely little corsa 4 weeks ago also lovely car any questions or problems they always Happy to help and sort anything out for you.
Stay Clear I had it 8 days
Burned 3 L of oil in 600 miles
Not fit for Use.
Wouldn’t accelerate in reverse
Smokes on cold Start up
Lagging in power.
They had the van back to fix told me drop it of Thursday and it will be ready on Monday, 5 weeks of telling me my van is fixed, it’s just booked in for a valet I told them don’t worry I will clean it, me calling him asking when can I collect my van he tells me the vans booked in for a terra clean which I didn’t want, told me this for around 2 weeks making up excuses saying I just going to keep the van for a few more days to make sure its okay, tells me it’s at fords having a software update but I had an air tag in the van, so I turned up to the unit and the van haven’t been valeted and obd reader still in the van fuse box exposed Van still not fixed after being told it was, I asked for a refund which he said yes but not till he has the logbook has come back and spare key so he now has £10,800 of my money the van and I’m still waiting for my money its been 22 days and 16 working days and I still haven’t received a single penny, I have wasted a months insurance I had to keep my car on the road and let people down as I had it sold. Now he keeps making excuses up Saying the money is pending, my accountant is in Greece I haven’t got no electric so I haven’t been to see the accountant yet, my phones on 2% battery I would avoid dealing with this Guy
Ford transit Custom 2014
Had to go through the courts to get my money back
Absolutely fantastic customer service. Stayed open in the evening for me to view a car. Delivered the car to me in Swansea the next day with a 6 month warranty. Amazing helpful, friendly staff. Would 100% recommend S W Valley Motor Company. Fantastic Customer Service and realistic motor prices.
They stayed open late for us to view a vehicle then delivered it deemed of charge the next day . Very helpful staff and good service
Delivered a car to us when we were stuck without transportation free of charge . Couldn’t be happier.
Wouldn’t hesitate getting a car from here again . Easy purchase and arranged a late night viewing to work around my shifts
Got a great little car from here and gave me a lot more than other garages offered for my part exchange which helped pay towards my insurance. Plus they delivered it free of charge
Good value ! Thumbs up from me . Definitely be back again . Didn’t expect much with my budget but was pleasantly surprised to see a selection of cars in my price range .
Bought a cracking little fiesta from here last week . Plus much cheaper than anywhere in my area
Highly recommend these guys .
Easy to deal with and car is great
I bought a car from (deleted by the administrator)and must say he was brilliant.He went out of his way to get the car mot'd and everything sorted before I had the car even though he was in hospital having had an operation on his headI can't thank him enough and he must of been sick of me phoning him but he always answered
Recommend these guys highly. 2 cars from them now !!
Took my transit to 3 different garages to have a fault repaired with no success got passed these boys number by a friend they had it sorted the same day for less than 100 quid . Over the moon is an understatement! My van is my only source of income so can’t thank them enough.
Had a great deal on a little Berlingo. More than happy to use these guys again
Visited last week . Real friendly place and very helpful. Unfortunately the car I came to look at had already sold but I’d definitely pop in again
Had my son’s first car from this garage . Easiest purchase we ever made. friendly atmosphere and the car was better value than other we looked at
Purchased a 308 estate from them couldn’t be happier even delivered for free happy customer
They made me feel at ease buying my first car, sorted my tax and insurance for me when I didn’t have a clue what to do.
Got a good deal . Far cheaper than other garages locally .
Great seller very happy with our new car
This company were so patient and caring with my elderly parents. They are so much time for them and went above and beyond. Thank you
Working for (deleted by the administrator)he jad me doing so many dodgy things. Shame on him as now traiding standards are going there.
And who are you? We have only ever employed one staff member who is still with us and it’s certainly not you! Trying to put a bad name on people’s businesses. SHAME ON YOU. Nothing better to do with your life?
Any chance you could reply to messages and have the courtesy to return calls regarding a refund on the focus please .
Bought car online (ebay) and sent 200 deposit , travelled down from Birmingham 2 weeks later to collect , got as far as Cardiff on agreed collect day rang him to say i was a hour away only to be told car was in a locked compound and couldn’t collect till next day, he then rang back to say there was a fault with card and he couldnt didnt know when it would be fixed, he then promised to pay my deposit and any associated costs/expenses with travelling to collect car, it has taken numerous phone calls and texts to get deposit back but no expenses ….:this company is a joke and do not believe 1 word they tell you *****AVOID THEM LIKE THE PLAGUE *****
Would you now like to update your review Nigel? As you phoned to apologise this morning because you had in fact had all expenses paid back to you but you hadn’t realised? Shocking that you put a review like this then apologise!!
Great car , great price, would recommend!