POSITIVE CHOICES HOUSING

Responsibility

• managing and collating housing benefit payments for individual tenancies
• managing the service charge database
• identifying any discrepancies in payments
  Show more +7
• collating payment information for the entire tenancy portfolio
• submitting relevant documentation to the appropriate authorities
• investigating and resolving any stopped payments
• forecasting and planning for payments/losses
• working with the directors in managing the budgets, income, and expenditure of the business
• discreet with sensitive personal records and familiar with GDPR guidelines
• after inspection log all works on company software and locate material to ensure time efficiency

Requirements

• continually asses and where appropriate identify any issues at property or its residents
• work under the support manager to achieve and follow through all tasks given
• to work as a member of our team to deliver detailed reports and assistance with all property and tenancy related requirements
  Show more +8
• to build a professional yet personally supportive bond with the citizens being supported, and to genuinely and in a committed way work to assist them in achieving a set of identified goals from within their support plan
• supervising: 4 years
• customer service: 2 years
• management: 2 years
• credit Control: 2 years
• to apply a robust approach to all tenancy related matters in order to enable the citizens to understand their responsibilities as tenants and citizens of the wider community
• to ensure that where necessary, in line with internal procedures and policies, that where necessary information is passed to other internal or external departments in a timely manner and that such onward requests are recorded within relevant documentation
• to ensure that any incidents of a Safeguarding nature, effecting citizens within the Initial Supported Housing system are notified immediately to the relevant management

Requirements

• to work as a member of our team to deliver Tenancy Related Support to an allocated set of disadvantaged citizens from within our housing system
• to build a professional yet personally supportive bond with the citizens being supported, and to genuinely and in a committed way work to assist them in achieving a set of identified goals from within their support plan
• to continually asses and where appropriate identify additional goals that fall within the scope of the Supported Housing framework that may be relevant and of benefit to the citizens being supported
  Show more +7
• support Environment: 2 years
• to ensure that accurate, clear and detailed notes are recorded, within appropriate engagement documents, in relation to all face to face, telephone or other forms of citizen related support interaction
• to apply a robust approach to all tenancy related matters in order to enable the citizens to understand their responsibilities as tenants and citizens of the wider community
• job Type: Full-time
• to ensure that where necessary, in line with internal procedures and policies, that where necessary information is passed to other internal or external departments in a timely manner and that such onward requests are recorded within relevant documentation
• to ensure that any incidents of a Safeguarding nature, effecting citizens within the Initial Supported Housing system are notified immediately to the relevant management
• pay: £24,000.00 per year

Earnings for position support worker

Responsibility

• maintain a working record and collect the data from the reviews with support workers on a daily basis to work Line Manager

Requirements

• management / Supervisory experience required
• supported Housing Experience
• the ability to determine priorities, setting targets and monitoring performance within a busy working environment
  Show more +11
• managing self and others through change
• people management skills with an understanding of how to get the best contribution from individuals and teams
• effective verbal and written communication skills with the ability to deliver clear and concise messages ensuring understanding and acknowledgement
• the ability to develop a fair and equitable working environment
• commercial awareness
• good planning and organisational skills
• ability to identify problems, provide solutions and implementing the most appropriate actions
• effective time management
• management: 3 years
• ability to juggle differing priorities simultaneously
• supervising: 3 years

Responsibility

• maintain a working record and collect the data from the reviews with support workers on a daily basis to work Line Manager
• overseeing Management of team of Support Staff

Requirements

• management / Supervisory experience required
• the ability to determine priorities, setting targets and monitoring performance within a busy working environment
• managing self and others through change
  Show more +10
• the ability to develop a fair and equitable working environment
• people management skills with an understanding of how to get the best contribution from individuals and teams
• effective verbal and written communication skills with the ability to deliver clear and concise messages ensuring understanding and acknowledgement
• commercial awareness
• good planning and organisational skills
• ability to identify problems, provide solutions and implementing the most appropriate actions
• effective time management
• management: 3 years
• ability to juggle differing priorities simultaneously
• supervising: 3 years

Responsibility

• deliver outcome-based support in line with the service model
• recruit appropriately qualified staff to deliver the service
• manage staff rotas in line with service requirements
  Show more +10
• carry out supervisions with staff to show effective management
• produce Monthly reports to highlight outcome delivery
• investigate and respond to any complaints and/or safeguarding
• work in partnership with security services to deliver safe and effective support
• create links with community partners to deliver monthly skills workshops for tenants
• create partnership links to provide tenants with employment and education opportunities
• carry out HR processes i.e. Disciplinaries
• build a portfolio of bank staff to support the needs of the services
• overall management of 4 Teams
• look at future development of the service

Requirements

• management: 5 years
• supervising: 5 years