operations administrator
4 the last 103 days, recently 2023-07-05
Responsibility
- we are looking for a highly motivated person to join our customer care team in Sheffield
- as you coordinate sales from prominent universities and scientific research institutions around the world, you will gain new skills that will help you navigate the complicated world of international trade
- adopting the formal job title of Customer Care and Operations Administrator once your training is complete, you will also act as the primary point of contact for our customers, both throughout the ordering and fulfilment process and beyond into after-sales support
Show more +10 - you will also act as the primary point of contact for our customers, both throughout the ordering and fulfilment process and beyond into after-sales support
- email potential customers with quotations and process orders
- this is a fantastic opportunity for an ambitious individual to learn and grow with an established university spin-out company as we pave the way to the next generation of solar cells, displays, and electronics
- prepare customs documentation and commercial invoices
- no previous experience of international trade is required, but you will need to be a quick learner, have a passion for customer service, and be capable of working in a fast-paced environment
- book shipments and track packages around the world
- liaise with couriers to ensure quick and efficient delivery
- provide accurate information for customs clearance
- keep our records up to date and prepare orders for shipping
- assist with general enquiries and turn customers into fans
Requirements
- office and customer service experience
- methodical and diligent work ethic
- good interpersonal and communication skills
Show more +8 - excellent organisational skills
- good interpersonal and written/oral communication skills
- excellent record keeping capabilities
- high attention to detail
- the right to work full-time in the UK
- ability to commute to Attercliffe, Sheffield
- excellent record keeping
- right to work in UK
Benefits
- profit sharing
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