METROPOLITAN GAMING is looking for employees for positions:
events coordinator
Responsibility
liaise with the Head Chef and all departmental managers for bespoke bookings and special requests from customers
addition to the duties and responsibilities listed above, the job holder is required to perform such other duties as may be assigned by management from time to time
handling all in-bound email and telephone enquiries for sports, experience package & events enquiries and have accurate answers on availability and suitability
produce function sheets for all events within the casino, in time for weekly communications meeting. To further update function sheets with any changes which may occur and to update all department managers accordingly
update all reports and paperwork associated with all events
show prospective clients the area assigned for corporate events. To undertake site visits in a professional and customer focused way
head chef
Working hours
full-time | Permanent
Requirements
must be confident and be able to manage teams and communicate well with the wider management team
must maintain a high level of cooking standards
must be highly organised
ability to multi-task and work under pressure
knowledge of best cooking practices
enforce strict health and hygiene standards
able to oversee kitchen inventory
effectively coach team members and assist their individual development
manager
Requirements
communication
leadership
attention to Detail
organised
knowledge and experience of cash desk operations and procedures
casino Management Experience
knowledge of banking, accounting, and gaming procedures
possession of a Personal Management Licence
Responsibility
carry out checks of gaming equipment and ensure it is properly maintained
continually monitor levels of sickness, sickness costs and subsequent redeployment of employees or overtime to ensure the most cost-effective usage of labour
adhere to continual reporting requirements to the centralised compliance organisation
ensure full compliance with company and legal procedures in all areas to include, for example, money laundering, gaming activity, health and safety, hygiene and fire regulations
relates to a high-risk customer or transaction
cooperate fully with regulatory authorities on any requests for information and on any compliance or audit assessments, internal or external
maintenance manager
Requirements
technical
maintenance
attention to detail
organised
facility Maintenance Experience
handy person
to have a good understanding of Heating, Ventilation, Air Conditioning Systems
heating Ventilation Air Conditioning Qualification
Contract type
fire installation
electrical installation
gas installations and ancillaries
water installation
heating, Ventilation and Air Conditioning installations and ancillaries lifts
pressure vessels
kitchen Extract Systems
uninterruptedly Power Supplies
recruitment coordinator
Requirements
ownership
coaching
recruitment
leadership
teamwork
training
attention to Detail
experience of stand-up/classroom training delivery
Working hours
full-time | Permanent
Responsibility
ensure that all activities within NHO are completed and documented within required files for future audit and inspection
liaise with local casino management to ensure all probationary review processes, including documented reviews, are executed fully in the prescribed timescales and provide support and input into the process where concerns and new employee suitability to role are in question
regularly monitor recruitment levels of departments and address any concerns to the relevant Head of Department
work with central HR team on sourcing candidates through appropriate local internal and external advertising and networking events
in conjunction with Club Administrator and central the Central HR Team oversee required administration in relation to rejection and offer letters and the subsequent creation of employee personnel files and also conduct exit interviews for leavers
provide advice, support and coaching to Casino Management in order for them to carry out such communications
where required, at the request of Club/Venue Director assist with the creation and execution of employee development plans and corrective action coaching
support existing staff that are trained in the delivery of new hire orientation and, where required, deliver the NHO programme within the prescribed time frames
purchase ledger
Requirements
processing
attention to Detail
organised
numerate
observant
basic understanding of bookkeeping and accountancy
analytic
A good eye for detail and accuracy
Responsibility
assisting with the processing and maintenance of the Fixed Asset Register, asset transfers, disposals and additions and associated reporting
business development manager
Requirements
leadership
marketing
organised
brand Development
commercially Driven
must be commercially driven and have excellent communication skills
experienced in organising and hosting branded events
must have a confident approachable manner with a strong sales background
Responsibility
in addition to the duties and responsibilities listed the job holder is required to perform such other duties as may be assigned by senior management
fully comply with all applicable licence conditions and codes of practice, rules, company expectations, departmental goals, industry guidance, laws and regulations, company policies, and conduct yourself with the highest levels of integrity and honesty
this is not an exhaustive list of job duties and there will be from time-to-time other duties that may be assigned by the Director of Business Development
food & beverage supervisor
Requirements
customer Service
hospitality
leadership
observant
problem Solver
understanding of basic food hygiene
ability to be a brand ambassador for the restaurant
strong communication skills
Language
english
Responsibility
to rectify any customer complaints or deal with any guest queries that may arise whilst on duty
to make recommendations to management on any and all aspects of the Club that could improve guest satisfaction
ensure tables setup and bar appearances are maintained at all times i.e - table setup standards, adequate stock availability etc
assist with administrative tasks when required such as stock ordering & stock taking, managing timekeeping, managing restaurant bookings, marketing suggestions and enquiries
hr administrator
Requirements
attention to Detail
administration
organised
strong Communication
gaming industry experience preferred but not essential
IT Proficient
experience in new staff administration including contract paperwork
experience of working in an administrative role
Responsibility
providing general HR Administrative duties supporting the Senior HR Administrator and HR Services Manager aiming to achieve the highest possible standards of effective support within the wider HR team
food & beverage manager
Requirements
customer Service
hospitality
leadership
observant
thorough knowledge of service standards relating to all aspects of the service of food, wines, alcoholic and non-alcoholic drinks, and beverages
trained in how to train staff members
problem Solver
thorough knowledge of F&B accounting and stock control processes
Responsibility
ensure that all F&B staff have the training, equipment, facilities, and raw materials to properly complete their duties
to ensure staff always give outstanding customer service
make recommendations to senior management on all aspects of the F&B functions within the club that could improve the customer experience
assist, as directed by senior management, with the selection, recruitment, probationary period, training, appraisal, motivation, coaching of F&B staff
supervise and organise all F&B employees, facilities, equipment, and raw materials to ensure the highest standards of product preparation, presentation and service are achieved
foster outstanding co-ordination and communication with all departments throughout the club to ensure customer experience is optimised
develop, innovate, and deliver product mix through building relationships with external suppliers
champion a training culture within the F&B teams
Changes in earnings for the position cashier
0400 £800 £1.2K £1.6K £2K £2.4K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2.2K £
2024
2.2K £
2025
Changes in earnings for the position receptionist
0400 £800 £1.2K £1.6K £2K £2.4K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2.2K £
2024
2.2K £
2025
Changes in earnings for the position kitchen porter