LIMITLESS TRAVEL

Responsibility

• you're a skilled relationship builder, adept at comprehending clients' needs
• dealing with potential passengers over the phone selling a variety of cruise holidays
• booking with a number of different major cruise companies
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• analyze performance data
• converting sales enquiries into confirmed bookings
• contribute to sales strategy design and execution
• surpass KPIs and targets
• pursue continuous learning and growth
• as a Cruise Agent, your mission will be to build strong relationships with our guests and support them to book their cruise holiday with Limitless Travel
• as a Travel Consultant, your mission will be to forge and nurture client relationships, translating them into high-value bookings with remarkable retention rates
• drive conversion improvements
• maintain a consistent call volume of over 40 calls per day
• daily, you'll be expected to make over 40 calls to people that have enquired about our holidays, spending around 2 hours on the phone speaking to guests
• your focus will be on responding to inbound warm sales leads , grasping customers' aspirations, and guiding them to select from our range of holidays

Requirements

• A minimum of 5 years' experience in sales, either in retail/customer-facing or telesales environments
• exceptional communication and influencing skills
• analytical acumen for tracking key performance metrics
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• A strong results-oriented mindset, proven in personal performance achievements
• dedication to delivering consistently excellent customer service
• patience to understand customers' unique needs and prioritize holiday quality over quantity
• adaptability to thrive in a dynamic, fast-paced environment
• extensive kowledge of cruises and the industrty. Ideally in a cruise related role or gained through cruising on holiday
• patience to understand customers' unique needs and prioritise holiday quality over quantity
• supportive attitude towards colleagues and team goals
• sales: 3 years
• cruise knowledge or: 1 year
• commitment to company-wide development and success
• proficiency in written communication and computer skills

Earnings for position travel consultant

Responsibility

• as the senior care coordinator you will lead our care coordination process & delivery, reporting into our Care Manager
• oversee the creation of care rotas for care staff on trips, ensuring proper coverage
• order and manage necessary equipment and supplies for care operations
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• collaborate with the Care Manager to maintain efficient care administrative processes
• working 3 days a week from our offices in Digbeth, and 2 days a week at home, your main objective is to oversee and ensure the effective delivery of our care planning and trip preparation, both through delivering exceptional work yourself and through supporting the other care coordinators in a team leader capacity
• manage and maintain medication administration record charts for each tour
• create medication checklists and ensure proper medication management throughout the tours

Requirements

• at least 5 years of experience in a care coordinator role, preferably in a domiciliary care agency
• hands-on experience working as a carer is a must
• A positive, upbeat and energising person
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• caring, compassionate and dedicated to supporting and improving the lives of disabled people
• strong organisational and administrative skills
• highly competent communicator both via the telephone and in person
• excellent attention to detail
• able to support, motivate and help your colleagues
• ability to provide person-centred care and support
• out of the box thinker & problem solver
• effective communication and telephone skills
• previous experience in a senior role, team leader or management position
• an inquisitive mindset and continuous learner
• proven ability to take initiative and make reasonable adjustments to support plans
• providing care: 1 year
• excited to work in a fast paced, dynamic environment
• health and Social Care Level 4 or equivalent level of qualification
• comprehensive knowledge of good care practices
• able to work effectively independently and as part of a small team
• computer literacy
• excellent time management, prioritisation, & problem solving skills
• bias to action, outcomes focused, and a team player

Earnings for position care coordinator

Responsibility

• limitless Travel - Care Manager; Transforming Lives through Exceptional Care
• if so, we invite you to join us on our remarkable adventure
• foster a culture of excellence and continuous improvement within the care coordination team
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• identify and attract top talent, nurturing a skilled and motivated care workforce
• step into a world of endless possibilities - let's travel beyond limits together
• we are committed to revolutionising the travel experience for individuals with disabilities
• our mission is to empower our guests to explore the world and create lifelong memories
• stay up to date with best practices and regulations, ensuring compliance and continuous enhancement of our care services
• as a Care Manager at Limitless Travel, you will play a pivotal role in shaping the future of disability travel and making dreams come true for countless individuals
• if you're seeking a role that goes beyond the ordinary, offering fulfilment, growth, and the chance to leave a lasting impact, then Limitless Travel is the place for you
• if you are seeking an exciting opportunity to lead and innovate within a company that shares your vision, look no further than Limitless Travel
• manage the hiring of necessary equipment for guests and be readily available to address any issues or concerns that may arise during tours
• care Delivery Oversight: Oversee the delivery of care on tours, ensuring exceptional service and support for our guests
• are you an experienced and dedicated leader in the care industry? Are you passionate about providing exceptional care services and making a positive impact on the lives of disabled individuals?
• as the only travel company in the UK to provide care support on all of our holidays, care is at the heart of everything we do
• care Coordination: Manage and support the in-house Care Coordinators, providing guidance and feedback on care calls, and ensuring the creation of comprehensive and personalised customer care plans
• as the Care Manager, you will play a pivotal role in overseeing all care functions in our business, ensuring the highest standards of care and customer service are maintained
• recruitment and Onboarding: Take charge of recruiting, onboarding, training, developing, assessing, and providing feedback to our on-tour team of carers and tour managers

Requirements

• extensive experience in the care industry, with a minimum of 10 years of experience
• A deep understanding of care coordination, customer service, and care delivery best practices
• excellent leadership and management skills, with the ability to inspire and develop teams to achieve outstanding results
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• strong organisational and problem-solving abilities, with a keen eye for detail and a commitment to continuous improvement
• exceptional communication and interpersonal skills, enabling effective collaboration with internal teams and external stakeholders
• previous experience in a care manager role for at least 5 years, ideally within an agency, care home, or a position involving the management of care staff, care plans, and service delivery
• care Management: 5 years

Earnings for position care manager

Responsibility

• you're a skilled relationship builder, adept at comprehending clients' needs
• dealing with potential passengers over the phone selling a variety of cruise holidays
• booking with a number of different major cruise companies
  Show more +10
• converting sales enquiries into confirmed bookings
• analyse performance data
• surpass KPIs and targets
• contribute to sales strategy design and execution
• as a Cruise Agent, your mission will be to build strong relationships with our guests and support them to book their cruise holiday with Limitless Travel
• as a Cruise Agent, your mission will be to forge and nurture client relationships, translating them into high-value bookings with remarkable retention rates
• pursue continuous learning and growth
• drive conversion improvements
• daily, you'll be expected to make over 30 calls to new and existing leads and customers, spending around 2 hours on the phone
• maintain a consistent call volume of over 30 calls per day

Requirements

• extensive cruise sales experience and a proven sales track record within cruise the cruise sector - essential
• A minimum of 5 years' experience in sales, either in retail/customer-facing or telesales environments
• 2 year's experience in of the cruise industry
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• exceptional communication and influencing skills
• analytical acumen for tracking key performance metrics
• A strong results-oriented mindset, proven in personal performance achievements
• dedication to delivering consistently excellent customer service
• adaptability to thrive in a dynamic, fast-paced environment
• patience to understand customers' unique needs and prioritize holiday quality over quantity
• patience to understand customers' unique needs and prioritise holiday quality over quantity
• telesales: 3 years
• cruise: 1 year
• supportive attitude towards colleagues and team goals
• commitment to company-wide development and success
• proficiency in written communication and computer skills

Responsibility

• sitting with guests at meal times to ensure that all guests feel comfortable and included in the group
• assisting if there are any guest emergencies and supporting the Care Team Leader/Manager if there are any incidents

Requirements

• at least 2 years experience as a carer
• level 3 or higher qualification in Health & Social Care
• strong organisational and problem-solving abilities, with a keen eye for detail and a commitment to continuous improvement
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• exceptional communication and interpersonal skills
• A professional, ambitious, and passionate approach to making a meaningful impact on the lives of disabled individuals through travel
• experience of using a variety of computer systems
• based in the West Midlands for this role, or willing & able to travel to Birmingham for training and meetings
• care certificate and all mandatory Care training
• care Work: 3 years

Earnings for position carer