claims handler
3 the last 191 days, recently 2023-08-25
Responsibility
- company Description
- understanding of credit hire laws, rules, and protocols
- handle inbound and outbound calls
Show more +25 - request evidence and investigate the circumstances surrounding the accident to determine proximate cause, liability, and confirm indemnity
- we help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable
- nominate or instruct solicitors when required
- the role will predominantly be office-based whilst in training with the ability to work hybrid once training has been signed off
- you could have the chance to train as a Motor Claims Handler, learning claims administration and an introduction into claims handling
- identify any possible fraud concerns and manage where applicable
- responsibilities include
- handle inbound and outbound calls, including transferring
- create new claims on the systems where applicable, including highlighting duplicate claims
- core Benefits
- we are now looking for several Experienced Motor Claims Handlers to join our company, which is recognised by Forbes as a World’s Best Employer and Best Employer for Women
- 25 days holiday plus Bank Holidays and Wellbeing time
- complete bulk upload spreadsheets distribute, and action responses where required
- as an Experienced Motor Claims Handler, you will have a background in resolving liability and/or working in credit hire. You will proactively seek evidence to determine who is at fault for the accident whilst managing claims to a resolution
- request relevant documentation to enable an efficient settlement strategy and investigate claimed periods and rates to ensure they are reasonable and not exaggerated
- we are now looking for several Trainee Motor Claims Handlers to join our company, which is recognised by Forbes as a World’s Best Employer and Best Employer for Women
- post triage, redirecting correspondence where required and data extracting onto the file with heightened attention to detail/accuracy
- smart casual dress
- participation in the discretionary bonus scheme
- the role will predominantly be office based whilst in training with the ability to work hybrid once training has been signed off
- correspond with all relevant parties via telephone, email, or letter whilst ensuring to deliver professional standards of customer service to internal and external customers
- opportunity to opt into flexible benefits including Private Medical Insurance and Travel Insurance
- manage own caseload efficiently to achieve monthly targets individually and as part of a team, whilst also maintaining a high standard of quality to meet both internal and external audit requirements
- access to learning and development resources – including LinkedIn Learning, Coursera, Lean Six Sigma training and exams
- request claim documentation and investigate the circumstances surrounding the claim accident to make an informed decision on liability and indemnity
Requirements
- attention to detail
- accuracy / Attention to detail
- ability to embrace change
Show more +15 - analytical nature
- computer Literate
- communication
- confident decision maker
- customer Service
- determination
- integrity
- enthusiasm
- negotiation
- organised
- patience
- relationship building skills
- teamwork
- target driven
- telephony
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